--- description: Review of Text Request Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Text Request | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [Text Request](/software/306855/text-request) # Text Request Canonical: https://www.softwareadvice.ie/software/306855/text-request Page: 1 / 49\ Next: [Next page](https://www.softwareadvice.ie/software/306855/text-request?page=2) > Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com. > > Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 1193 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Text Request - **Location**: Chattanooga, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, US Virgin Islands, United States ## Features - 2-Way Messaging - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Automated Responses - Autoresponders - Batch Communications - Campaign Management - Campaign Scheduling - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer History - Customer Segmentation - Customisable Templates - Customizable Fields ## Integrations (9 total) - Clio - FranConnect - HubSpot CRM - Pipedrive - Shift4Shop - Square Point of Sale - Square for Retail - SugarCRM - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) - [Internal Communications Software](https://www.softwareadvice.ie/directory/4572/internal-communications/software) - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) ## Alternatives 1. 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In todays technology, the ability to send a test to a client in a text centered communication world is great \! ----- ### "Please add group texting\!" — 4.0/5 > **Sean** | *7 November 2024* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Sharing across multiple users is very convenient\! And customer service is top notch, they are very responsive. > > **Cons**: I don’t like that I can’t do group chats in the same way I can with a cell phone. Sometimes I need to text with customers or employees as a group so they can respond back and see each others’ responses. Unfortunately the group text functionality in Text Request just sends texts to each person in the group individually. ----- ### "Try Text Request\!" — 4.0/5 > **Heidy** | *19 March 2026* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The system is practical and very easy to use. We do only use it for text messages, maybe in the future we could use the other features. > > **Cons**: I think it needs an updated interface. Something that is more interactive or just a different style would be super nice\! > > So far, there have been minimal updates, which isn't bad, but there could still be room for improvement. ----- ### "Good Texting Service" — 4.0/5 > **Samantha** | *9 December 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Able to send links and convenient app on your phone. > > **Cons**: The ding that reminds you of a text - need a way to turn this off. Also, text not showing up or out of order. > > Good. There are pros and cons of the app, but overall does what I need it to do. ----- ### "It's Great\!" — 5.0/5 > **Thomas** | *3 December 2024* | Insurance | Recommendation rating: 6.0/10 > > **Pros**: It makes communicating with clients easy and simple\! > > **Cons**: I don't have any qualms, however sometimes I wish it was easier to tell when I receive a text. > > Overall, I have had a good experience with Text Request and would recommend it to a friend. ----- Page: 1 / 49\ Next: [Next page](https://www.softwareadvice.ie/software/306855/text-request?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/306855/text-request) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data