--- description: Review of Text Request Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Text Request | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [Text Request](/software/306855/text-request) # Text Request Canonical: https://www.softwareadvice.ie/software/306855/text-request Page: 1 / 49\ Next: [Next page](https://www.softwareadvice.ie/software/306855/text-request?page=2) > Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com. > > Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 1193 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Text Request - **Location**: Chattanooga, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, US Virgin Islands, United States ## Features - 2-Way Messaging - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Automated Responses - Autoresponders - Batch Communications - Campaign Management - Campaign Scheduling - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer History - Customer Segmentation - Customisable Templates - Customizable Fields ## Integrations (9 total) - Clio - FranConnect - HubSpot CRM - Pipedrive - Shift4Shop - Square Point of Sale - Square for Retail - SugarCRM - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software) - [Internal Communications Software](https://www.softwareadvice.ie/directory/4572/internal-communications/software) - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) ## Alternatives 1. 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In todays technology, the ability to send a test to a client in a text centered communication world is great \! ----- ### "Text Request Review" — 5.0/5 > **THERESA** | *19 September 2024* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: I like their customer service. Anytime I've had an issue, they are easily accessible, quick to respond, and always offer the best solution. > > **Cons**: As a newer company, there were a lot of issues to work through in the beginning. I think there are still some flaws to work out but they have improved a lot. > > good - this platform works well for us and our team seems to catch on pretty quickly ----- ### "Try Text Request\!" — 4.0/5 > **Heidy** | *19 March 2026* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The system is practical and very easy to use. We do only use it for text messages, maybe in the future we could use the other features. > > **Cons**: I think it needs an updated interface. Something that is more interactive or just a different style would be super nice\! > > So far, there have been minimal updates, which isn't bad, but there could still be room for improvement. ----- ### "Why we use Text Request" — 5.0/5 > **Victor** | *21 September 2024* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: It allows us to send and receive texts to our business VOIP line rather than just using a cell phone number. > > **Cons**: No particular problems that we have experienced to date. > > Excellent experience so far. We haven't had to call for tech support at all. Very simple and easy to use interface. I highly recommend TR. ----- ### "Text Review" — 4.0/5 > **Roy** | *4 December 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: It was easy to set up and use. I like that I could choose the display name > > **Cons**: that i could not keep the view I wanted. If I went to a message then went back it was at a different screen. Also I only got an alert if the tab was opened. > > Overall it works good. I would have liked to get the notifications if the tab was minimized ----- Page: 1 / 49\ Next: [Next page](https://www.softwareadvice.ie/software/306855/text-request?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/306855/text-request) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data