---
description: Review of Text Request Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Text Request | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [Text Request](/software/306855/text-request)

# Text Request

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> Text Request is the best business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and SMS API. 

Our 5-star customer service includes a simple 10DLC registration process and white-glove support, no matter your plan. 

We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
> 
> Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1193 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Text Request
- **Location**: Chattanooga, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$47.99
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Autoresponders
- Batch Communications
- Campaign Management
- Campaign Scheduling
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Database
- Contact Management
- Customer History
- Customer Segmentation
- Customisable Templates

## Integrations (9 total)

- Clio
- FranConnect
- HubSpot CRM
- Pipedrive
- Shift4Shop
- Square Point of Sale
- Square for Retail
- SugarCRM
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software)

## Related Categories

- [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software)
- [Internal Communications Software](https://www.softwareadvice.ie/directory/4572/internal-communications/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16444 reviews)
2. [Viber](https://www.softwareadvice.ie/software/146449/viber) — 4.4/5 (4063 reviews)
3. [Telegram](https://www.softwareadvice.ie/software/146545/telegram) — 4.7/5 (6433 reviews)
4. [Weave](https://www.softwareadvice.ie/software/158992/weave) — 4.3/5 (673 reviews)
5. [Adit](https://www.softwareadvice.ie/software/214384/adit) — 4.7/5 (299 reviews)

## Reviews

### "Great Add on to any business\!" — 5.0/5

> **Monica** | *19 March 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: This is a convenient and simple way to communicate with my clients as they're able, instead of interrupting them with a call. It is quick and easy
> 
> **Cons**: the limit of letters is a bit rough, but doable. It would be nice if there were a few more available to us to send.
> 
> This has been quite the upgrade to our service for our clients. In todays technology, the ability to send a test to a client in a text centered communication world is great \!

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### "It's Great\!" — 5.0/5

> **Thomas** | *3 December 2024* | Insurance | Recommendation rating: 6.0/10
> 
> **Pros**: It makes communicating with clients easy and simple\!
> 
> **Cons**: I don't have any qualms, however sometimes I wish it was easier to tell when I receive a text.
> 
> Overall, I have had a good experience with Text Request and would recommend it to a friend.

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### "Try Text Request\!" — 4.0/5

> **Heidy** | *19 March 2026* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: The system is practical and very easy to use. We do only use it for text messages, maybe in the future we could use the other features.
> 
> **Cons**: I think it needs an updated interface. Something that is more interactive or just a different style would be super nice\!
> 
> So far, there have been minimal updates, which isn't bad, but there could still be room for improvement.

-----

### "Great Tool for Small Business" — 5.0/5

> **Jessica** | *8 October 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It was very easy to transfer our contact information over from our previous software.
> 
> **Cons**: The limitation when it comes to video and picture messages.
> 
> We use it several times per day, every day\! It is user friendly and has saved us time and money\!

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### "Ease of use" — 5.0/5

> **Angel** | *3 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The application is easy to use
Great customer service.
> 
> **Cons**: None that I have experienced as of yet, so far all pros
> 
> Easy, enjoyed working with staff in setting it up.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/306855/text-request)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/internal-communications/text-request-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/306855/text-request> |
| en-GB | <https://www.softwareadvice.co.uk/software/306855/text-request> |
| en-IE | <https://www.softwareadvice.ie/software/306855/text-request> |
| en-NZ | <https://www.softwareadvice.co.nz/software/306855/text-request> |

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