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description: Review of Orbus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Orbus | Reviews, Pricing & Demos - SoftwareAdvice IE
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# Orbus

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> The iServer Business and IT Transformation Suite is a globally recognized, market leading software platform for organizations to manage, govern and visualize their business and IT transformation. Ideal for IT leaders and Enterprise Architects, iServer365 has delivered transformation outcomes for hundreds of organizations.&#10;&#10;Designed to meet the demands of the digital age, iServer and iServer365 offer complete support for an organization's Enterprise Architecture, as well as support for Strategic Portfolio Management, Business Process Analysis, and Governance, Risk \&amp; Compliance.&#10;&#10;iServer365's core is a SaaS repository with a fixed or extend-able metamodel. Support is provided for major enterprise architecture frameworks such as TOGAF and ArchiMate, as well as other standards such as BPMN, COBIT and more. This managed repository provides a single source of truth for enterprise data, enabling accurate overviews of the entire organization.&#10;&#10;A unique SharePoint document repo removes barriers to entry by providing familiar Office interfaces, making it easy to continue using existing collaboration.&#10;&#10;Best-in-class Visio Integration offers an outstanding modeling environment, enabling architects make use of pre-built templates and choose from a variety of mapping options.&#10;&#10;Analysis and maintenance of the repository is made easy thanks to a range of built-in repository views and graphical visualizations. Meanwhile, iServer365’s SharePoint site enables data gathering from across the organization, and there are integrations with Teams that further enhance data collection.&#10;&#10;Power BI dashboards and visualizations are also ready to go, and they can be quickly shared with key stakeholders via the SharePoint portal.&#10;&#10;It's not just the Microsoft suite that easily works with iServer365. Integration solutions with popular enterprise software are available out-of-the-box, and further customization is possible through a REST API. ServiceNow, Jira, Azure DevOps, Cherwell, OneTrust, and Flexera are just some of the options currently supported.
> 
> Verdict: Rated **4.8/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 16 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Orbus Software
- **Founded**: 2004

## Commercial Context

- **Starting Price**: £12,000.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- API
- Access Controls/Permissions
- Architecture Governance
- Asset Tracking
- Audit Management
- Collaboration Tools
- Compliance Tracking
- Cost Tracking
- Diagramming
- Inventory Management
- Portfolio Management
- Process Modeling & Designing
- Reporting/Analytics
- Risk Assessment
- Transformation Roadmapping
- Version Control
- Visualisation

## Integrations (5 total)

- Cherwell Service Management
- Jira
- Microsoft 365
- OneTrust
- ServiceNow

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Enterprise Architecture Tools](https://www.softwareadvice.ie/directory/4174/enterprise-architecture/software)

## Related Categories

- [Enterprise Architecture Tools](https://www.softwareadvice.ie/directory/4174/enterprise-architecture/software)
- [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software)

## Alternatives

1. [Iru](https://www.softwareadvice.ie/software/71745/Iru) — 4.9/5 (477 reviews)
2. [ACMP Suite](https://www.softwareadvice.ie/software/449775/ACMP-Inventory) — 4.5/5 (173 reviews)
3. [Wasp Asset](https://www.softwareadvice.ie/software/126253/assetcloud) — 4.5/5 (376 reviews)
4. [PDQ Deploy & Inventory](https://www.softwareadvice.ie/software/419203/pdq-deploy-and-inventory) — 4.8/5 (341 reviews)
5. [Firstbase](https://www.softwareadvice.ie/software/449972/Firstbase) — 4.5/5 (10 reviews)

## Reviews

### "Flexible Tool for Enabling IS Strategic Management" — 5.0/5

> **Jeffrey** | *1 February 2022* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: The underlying database, and the ability to customize attributes has become increasingly important.  In fact, lately I've been leveraging this more than the diagramming.  This feeds data into a collection of PowerBI dashboards that I can then use to communicate with senior management and other stakeholders.
> 
> **Cons**: The original install was on premises and requires Windows to run (both for the client and the diagramming tool which is Visio), and requires VPN connection for offsite users.  We will be switching to the i365 product which will solve much of this inconvenience.
> 
> This product has given us a mechanism to start discussing concepts of single source of truth across the IS ecosystem.  It also is supporting our BPA and SPM initiatives.

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### "iServer: The Versatile Modeling Tool for Business Architecture, Business Analysis and Knowledge Mgmt" — 5.0/5

> **Andres** | *9 March 2022* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to trace objects to other objects and their source business rules or business drivers is a must for complex business analysis situations where multiple (hundreds) of requirements need to be traced and a spreadsheet approach becomes too cumbersome and time-consuming. The ease in showing these relationships and dependencies with the iServer 'spider' type diagrams helps explain these relationships to stakeholders who appreciate pictures to depict complex systems or problems. Seamless export to Microsoft Suite file formats when needed is a plus, as well as the read-only web based presentation of diagrams using the iServer Portal. Creating a diagram is simplified by the numerous templates that come with the product. Beyond the software itself, the iServer support team provides world-class service well worth the annual subscription.  The iServer account manager assigned each client is a valuable asset and complement to the online training provided for both for the administrator and the user role, providing support to engage licensed users through biweekly user meetings.
> 
> **Cons**: While I applaud the Microsoft look and feel of the product, the learning curve for an intermediate Visio user to understand the differences between modeling one-off and modeling with shared objects stored in a repository can be discouraging to those expecting a quick fix pill. There is no doubt that a shared repository of objects can undoubtedly benefit an organization, but getting there is more of an organizational and governance challenge than a technological one. For the technology solution, iServer is the tool with the greatest ease of use I have tried. The licensing model could be improved to one that allows use of all current modules to a defined use or user threshold. A modular approach can be limiting for a software that is as all-encompassing as iServer, if resource constraints are an obstacle to adding additional modules.
> 
> While a centralized Business Analysis repository where all business analysis work products would be kept organization wide remains an elusive goal, iServer is a very useful knowledge management and business analysis repository for a unit that fully embraces it. Detailed diagrams of existing systems serve as a reference for incoming business analysts and high level diagrams orient executives on system capabilities and unit structure.

-----

### "iServer used for Architecture and Business Process" — 4.0/5

> **Paul** | *9 July 2023* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: The relationships make finding related processes, applications and people possible.
> 
> **Cons**: The diagrams produced are simple in appearance with unattractive visio templates. These are fine for the architecture and business process audience but need polishing for leadership.
> 
> We use iServer for distinct but related processes, our Enterprise Architecture repository including Solution Architecture and Business Process diagrams. These faciliate impact analysis by both BA's and Architects.

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### "Fantastic product" — 5.0/5

> **Brian** | *11 March 2022* | Defense & Space | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use and adopt, compared to other products.  Portal and BI Dashboards are easy to consume by non-technical audiences.  Cost is also much less than others we have used/evaluated.
> 
> **Cons**: We have identified none to date - very easy to use

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### "Enterprise architecture governance and modelling using inhouse tools and frameworks" — 5.0/5

> **Nanda** | *1 February 2022* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: By using Visio as the modelling interface and the ability to generate excel, powerpoint and word documents allows our team the ability to create views for business and technical stakeholders from a central database of enterprise objects. This eliminates the extra effort of translating and improves visibility to various stakeholders at different stages of initiatives and projects. The easy to configure interface and use of data exchange and included apis allows our team to source and publish data to other systems, allowing for consistent and standardized communication.
> 
> **Cons**: System performance when checking in and out diagrams using the iServer client. The performance issues have been addressed in the 2021 version which we have not implemented yet so we look forward to seeing the improved performance.
> 
> The Orbus team are extremely knowledgeable and responsive. Publications, templates user guides, eLearning tutorials on the product have been extremely helpful. The consulting and support teams take the time to understand our challenges. Our IT teams do look to our internally  branded enterprise archtecture knowledge repository (iServer Portal) for information of our supported systems and solutions.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/307939/iserver-suite)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/307939/iserver-suite> |
| en | <https://www.softwareadvice.com/help-desk/iserver-suite-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/307939/iserver-suite> |
| en-GB | <https://www.softwareadvice.co.uk/software/307939/iserver-suite> |
| en-IE | <https://www.softwareadvice.ie/software/307939/iserver-suite> |
| en-NZ | <https://www.softwareadvice.co.nz/software/307939/iserver-suite> |
| fr | <https://www.softwareadvice.fr/software/307939/iserver-suite> |

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