Order Time Inventory

Pros

The ability of this program to allow us to build assemblies and kits was our #1 requirement and Order Time does that fabulously. We create a lot of assemblies (Bill of Materials) and this program makes the process easy! Their documentation and customer support has been phenomenal!

Cons

It's tough to find a "least" topic for Order Time but...may be updating large groups of "items" proves to be a little challenging for us.

Pros

We have a unique business that ranges from a small e-commerce store to off-the-shelf products, complicated custom products, and a service side of the business. OrderTime was the perfect solution for us to track our inventory without having to sync inventory to QuickBooks Enterprise Desktop. The support team helped us with our complicated setup and integrations, and has patiently helped us with any issues that came up. It has many ways to customize that suit your particular business's needs, and compared to other similar products out there, it's very affordable for the amount features it has. We are very glad we found OrderTime!

Cons

Learning curve was steep, but we had never managed inventory before so we were starting from scratch. The complexity of what it can do (and our inventory is complex) will allow us to manage the minutia of our items very effectively.

Pros

Did not like anything about it. Maybe the fact that you could custom build reports yourself?

Cons

Very buggy, outdated interface, integrations did not work consistently, customer service was basically non-existent.

Pros

ease of use, fabulous helpful staff, works seamlessly with QBO

Cons

There are always hiccups when switching to new software, but the impact was very minor in this instance. And the NumberCruncher crew prepared us well, in advance.

Pros

Order Time is a comprehensive order and inventory management system which syncs to Quickbooks. We have been looking for such a system for a while and it seems to be exactly what we need so far. It also has a light CRM to manage leads and quotes so everything can be done in one place. The support has been really good during the implementation as they are responsive and help you figure things out quickly.

Cons

Implementing and learning a new system is always a challenge and the learning curve with Order Time is no different. On the bright side, once we do get over the curve, things should be great!

Pros

Has all the functionality you can need to set up a business that relies on manufacturing.

Cons

Takes time to customize to our needs and there is the occasional bug.

Pros

The program has all the information in matters inventory management, and every order is well certified.

Cons

Communications Director is consistent in making orders traceable and manageable.

Pros

Order Time Inventory is accurate in recording stock, and there are functional warehouse managing solutions.

Cons

Order Time Inventory is a functional approach for inventory management, and no major drawback.

Pros

Order Time has the consolidated ways in making every inventory extension manageable.

Cons

Order Time has nothing lowering its efficiency in matters inventory.

Pros

It's hard to narrow down to a list all of the features that we use--and we haven't found the sum of them yet. Every day you'll hear our team exclaim, "Oh, wow!" out loud as they find new ways that Order Time has built in to support our operation. It is clearly designed by a somewhat OCD genius in inventory management who will stop at nothing to include every conceivable order- and inventory-management feature you could want.

Cons

Label printing could be a bit better but it is an area of active work. Unlike other vendors whose technical support staff is outsourced to one country and the development to another, the staff of Order Time is right here in the US and any issues communicated to the technical support staff are relayed directly to the development staff. Answers to upgrade and development questions are usually only a day or two away.

Alternatives Considered

Reasons for Choosing Order Time Inventory

Pros

Order Time has help us save a lot of time during the order placement and shipping.
Items to be added and customer PO are done in a better way

Cons

Order Time Inventory management system helps the best in what we need

Pros

Was easy to set up integrates with QuickBooks, including showing invoices paid or credits applied.

Cons

Took a little getting used to and found out for our business it is best to only use their Ship Docs

Pros

Order Time was easy to integrate with all our existing systems.

Cons

It is different from what we have used in the past so it took a bit to get used to it.

Pros

After learning the difference's from All Orders super simple to use. Time saving and able to work from anywhere.

Cons

The learning curve from All Orders and issues with BOL.

Pros

OT software is user friendly. Inventory management is very efficient and integration with QBO works perfectly.

Cons

Customizing reports could be confusing, but customer support is very helpful and responds quickly.

Pros

The software is user friendly, looks professional, has lots of functionality that can be customized to your business needs. Their customer service and onboarding team is great too! I'm so happy we made the swtich!

Cons

Not much needs improving to be honest. There are a few things that could be improved on in terms of preferences, but they are not important in the grand scheme of things. Order Time allows you to submit program improvement ideas for their development team which is nice.

Alternatives Considered

Reasons for Choosing Order Time Inventory

Reasons for Switching to Order Time Inventory

Pros

OrderTime is primarily our source of truth for inventory. With inventory spread out all over multiple online stores we were unable to keep track of our products. Now, with OrderTime we know exactly what we have available for each marketplace.

Cons

The user interface is pretty basic. However, the simplicity works out better in the end.

Alternatives Considered

Reasons for Choosing Order Time Inventory

Reasons for Switching to Order Time Inventory

Pros

It has a slick UI which is modern and fresh.

Cons

From an admin perspective possibly some access to the workflows for customization, on the flip slide it's potentially more robust not having such access!

Alternatives Considered

Reasons for Switching to Order Time Inventory

Pros

OrderTime is extremely thorough. In searching for our move from only QuickBooks desktop, I knew what I needed for now and wanted for the future. After researching many, many other solutions, all of them fell short in basic needs in one way or another. Finally I found OrderTime, and it was a great fit. They absolutely met my needs and wants for inventory, sales, and customer management. It was also nice to learn that they were deploying OrderTime as an online version after years of the in house NumberCruncher software. Then, it made sense why they were so good at everything.

Cons

It is not a complete solution, with accounting, so you still need some type of A/R A/P GL plugin. They are so good at everything else, I want this. But, sometimes you do what you are good at so you can be great at it.

Alternatives Considered

Reasons for Choosing Order Time Inventory

Switched From

Reasons for Switching to Order Time Inventory

Pros

Between the support and feature-set, this product is the solution to inventory and order management when working with QuickBooks.

Cons

If I were to point out a con, it would be the user interface. Until you learn where everything is, many of the "lists" you need aren't in the most intuitive places. That said, they are constantly improving it, and I have no doubt that it will continue to improve with time.

Pros

The integration with other software is a huge plus for our company, we integrated Ordertime with Quickbooks accounting and a be-spoke app we use in manufacturing. The team of developers worked closely with us to make sure this was all working perfectly. Every obstacle as been overcome.I also like the progressive nature of the company, and their continued updating of features and possibilities.

Cons

The printing add on - it is extremely difficult to format labels for printing, we barcode and lot track product, and there is no sense to the formatting rules, it was quite frustrating, it is also not very user friendly.Understanding integration errors is tricky in the beginning, what the errors actually mean, again when using a while, you get used to this and learn quickly.

Pros

My favorite thing about Order time is that I am able to link together customer backorders to the order I place to my suppliers. This allows me to easily manage all the orders and do follow-ups with my customers and suppliers. I also like that it integrates with my website (Bigcommerce) and with Quickbook online. Also, I love the fact that the team really listen to our feature requests and implements them to make our lives easier!

Cons

There was a few quirks with the bigcommerce integration, but OrderTime team is really responsive and solve everything!

Pros

Very easy to use and manipulate to exactly what you need.

Cons

I wish things like adjustments to inventory or notes left in the system were date stamped automatically. Currently when something is changed it's based on the date the transaction was created, but if you go back to edit that transaction there is no update to the date. Also, nothing is time stamped, only date controlled. Having that high level of control helps with problem solving when things don't go as planned.

Pros

As our Client's Accountant, I've been using OrderTime for almost 2 years now and have always appreciated the support from the OrderTime team. The knowledgebase they created also provides pretty much everything that a user needed to know about the product. I personally like how versatile the reports are. The UI is really great and the support is really awesome.

Cons

There's still a few (but very minimal) bugs but the support team never fails to resolve them every time I encounter some.

Pros

The best part about this software is the support behind it. Not only does it have extensive features to help with order taking, generating purchase orders, and tracking orders, but when something is missing or goes wrong, their support is responsive and fast. When we first tested OrderTime, we found that our accounting system was not receiving cross reference information for billing and invoicing purposes to track which orders pertained to the bills and invoices. OrderTime jumped on the problem immediately, worked closely with us to understand the problem, and then fixed the issue even before our trial period ended. This is a company that is able to respond quickly to customer service issues - something you do not see from many software companies.

Cons

This is a minor issue, but I would have liked to see more detailed reporting of the changes made during synchronization with our accounting software.

Alternatives Considered

Reasons for Switching to Order Time Inventory

Pros

Ease of Use. Manages inventory and orders.

Cons

Wish it would update pricing to Website and Quickbooks

Alternatives Considered

Reasons for Switching to Order Time Inventory

Pros

Easy to use
Easy to learn
Many great features for a growing company
Management of Inventory in one platform
B2B Portal for customers
CRM capability
Simple synchronization with QBs

Cons

We have not had anything that we do not like about the software. It is easy to use and learn and the Order Time team has been very helpful with the installation and support of the software.

Alternatives Considered

Reasons for Switching to Order Time Inventory

Pros

Once you have an understanding of the product, it is very easy to use.
Great support from 1st day until now. (4 years later)

Cons

Sometimes it's hard to determine what certain information relates to. What is quantity vs amount.
Great support to help with this though.

Pros

Order Time has an ease to learn and utilize each day. The ability to scan in copies of invoices, packing slips and other paperwork to share across the company has make a huge difference in time and storage. I love the ability to open up different files and be able to look at them all at one.

Cons

Getting started. But once we started it became easy to use.

Pros

The way it integrates with the rest of our software applications. The feature set is also very rich.

Cons

While the online documentation is extensive, it is not necessarily intuitive unless one does this all the time. It would be better if it were written from a user's perspective. Order Time makes up for this by providing excellent customer support.

Pros

It is the best system out there if you need a system to do what other programs won't do. The team of experts will work with you until it's perfect!

Cons

The thing I liked least about the program is that some of the tutorials on the help page aren't very helpful because they don't have ever area covered as to each problem that can possibly arise. That being said, no program has a resolution for ever problem if that problem has never surfaced before. However, the Order Time team of experts are always there to figure out how to fix it!

Pros

it is easy to use, and is easy to train others on.

Cons

the batch action option should include the delete option instead of deleting one a the time.

Pros

We love the fact that our inventory has really been on point with this software.

Cons

There isn't anything we do not like about this software.

Pros

Ease of use, cloud based. Easy to integrate with other software.

Cons

There are still some features being built and not available yet.

Pros

Order Time is an ideal product for businesses like ours who sell products and need to effectively manage inventory. The integration to Quickbooks gives our business a comprehensive business and business management solution. We track prospects, quotes, sales conversions, customers, Purchase Orders, Sales Orders, and Work Orders. We essentially have an ERP - MRP solution at a fraction of the cost when compared to other mid-level solutions. The customer service form NumberCruncher is great too.

Cons

The software met our requirement so I can't think of anything specifically we need.

Pros

The ease in which to use, train, and set up is the best feature.

Cons

The Work Order creation is more complex for what we do, but it's still easy.

Pros

Overall, the product is easy to use. There are many articles/links/webinars in the help section to help you navigate through areas in questions plus an excellent support team. Being able to submit the purchase orders directly from the system and keep a log of activity, notes, attachments, etc. with each purchase order. This simplifies things when you have multiple individuals keeping track of purchase orders and helping everyone stay on the same page.

Cons

There are some features that would be nice to see, like the ability to go to the next item number without having to go through the list items. Serializing for batches with a unique number so you do not have to go into each one.When you are in the reports and need to create your own being able to have access to all the tables regardless of which baseline you start in.

Pros

Easy for tracking orders, shipments, and all the activity in between including lot tracking.

Cons

Some of the reporting can be confusing to setup for custom output.

Alternatives Considered

Reasons for Switching to Order Time Inventory

Pros

We are just learning this software. I am not in depth enough yet to say I love it. We have been using All Orders that is very customized to us so this will take some getting used to.

Cons

We are in the process of going through Order Time trying to figure out what is missing from what we are using in All Orders. We don't really like the limited ways of creating forms. Our company has unique products to each customer and the forms make it difficult to add all the information we need.

Pros

Ordertime is a very intuitive software to use. It eases the burden of taking and shipping orders. The back end data is also very customizable. We are just scratching the surface with the customizations that can be made to our data. It's great to have the power to make customizations yourself.

Cons

The sync with Quickbooks desktop works, but requires keeping an eye on. Probably has more to do with the limitations in enterprise.

Pros

I sell products out of multiple locations so this is a feature that was not available in Quickbooks. I also do bar code scanning which is part of Order Time. The setup was super easy and the Order Time team held my hand thru the onboarding process. I highly recommend purchasing the extra training so all your users know what to do and don't mess up the system. I also work with Canadian currency for purchasing so the multi-currency feature is a real plus.

Cons

I can't think of any cons. Maybe the conversion from Quickbooks was difficult but probably because my Quickbooks file was so messed up after 10 years.

Pros

Easy integration to Order Time and great support.

Cons

I would love to see more flexibility with management report designs.

Pros

Order Time has a lot of great features. One of my favorites is the ability to create and customize reports. I also enjoy the ability to import everything from spreadsheets.

Cons

We had some hiccups when switching from our old software to Order Time. However, Order Time has been extremely helpful in resolving our issues and adding new features to help us out.

Pros

Ease of use and functionality. A seamless front end software to run a manufacturing or distribution company while using QuickBooks as your back end. Interfaces smoothly with shopping carts so web orders automatically populate and payments are automatically applied.

Cons

Moving from the desktop version, the functionality remains the same, it took a bit to get used to navigating.

Pros

OrderTime has a very simple integration with Quickbooks, Quickbooks Pro and Quickbooks Online. All you have to do is upload your QB company file to start. The real advantage comes in the realm of Inventory Management and Lot Serial Tracking for multiple Inventory Locations. In Addition to Sales, Manufacturing, Purchasing, Shipping and Receiving you have a mobile friendly responsive design that allows you to run your business from your fingertips. I highly recommend signing up for a free trial.

Cons

Even if you are concerned about the notion of a cloud based system, one thing I will mention is that you can still house financials offline using Quickbooks desktop Integration with OrderTime

Pros

I love how easy OrderTime is to use, and if I come across any issues it is fixed within the hour.

Cons

There are some bugs and some more things that could have better customization options.

Pros

Great Support
Good Knowledge Base
User Friendly once it is set up

Cons

Wish there was a Sandbox trial space to work in as we set up the program initially. Would have helped us learn how we needed to set up the program for our ideal use for less trial and error.

Pros

That it is cloud based.
The report options.

Cons

I liked the home screen of All Orders better.

Pros

It is easy to use. A lot of helpful links and videos

Cons

Nothing really comes to mind. I am finding it well mapped out and no issues

Pros

Great and very easy synchronization with Quick Books!!
It is very good at managing all other aspects of Inventory systems, especially inventory tracking!

Cons

I've not had much to dislike really,I used it for trial and I found it to be very functional,not great but it does the job decently!!