CompanyCam

Pros

The best part of the software is the ability to see what all of my guys are up to out in the field and communicate with photos. I have had hundreds of conversations with employees in the field who are able to explain their problems to me with photos so that I know we are on the same page. Plus I can see the progress of the job throughout the day to make sure everyone is on task.

Cons

Every once in a while we would have duplicate addresses which was frustrating. I think this has been corrected.

Pros

Company Cam offers a trial use and initially I was not able to take full advantage of the trial but after contacting them they extended the trial. This is one of the most innovative documenting apps I've every used in construction. It is cloud based with one simple monthly fee that is well worth the cost. Just the organization of the pictures per job is worth the cost not to mention the countless other features.

Cons

After using this software for almost a year now I don't think there is anything I don't like about the App. There are some modifications that I might suggest but these are just personal preferences.

Pros

originally the organization it provided to customers.

Cons

the customer service is a joke. I have had a matter I have been trying to address for over 2 months now and they are unresponsive to the direct issue at hand.

Pros

CompanyCam is designed with user-friendliness in mind. This makes it extremely easy to pick up and use, with minimal training. Most of its features work in an intuitive way and make it easy to streamline the administrative side of the process. It is relatively simple, with excellent functionality and usability that makes it essential to project administration.

Cons

In the capacity that I use it, this is a web-based software. I generally prefer to use dedicated apps rather than a browser-based program, however this also makes it easily accessible from any device, without having to install it. The tagging feature is a bit unintuitive to work with, and I repeatedly find myself editing a job's tags rather than searching for tagged jobs.

Pros

CompanyCam provides real-time, reliable knowledge of your company's daily activities. This is an excellent tool to view job site photos and reports at your fingertips. You can upload to your website, post to social media or send information to your clients. All team members are able to stay on the same page and communicate, monitor progress or in some cases, work together for a resolution.

Cons

I work with this software and find no issues.

Pros

Improved communication between our field and office staff.

Cons

The A/R features aren't necessary, in my honest opinion.

Pros

I use this app daily for my job and couldn't imagine not having it now. It allows my to keep track of all my jobs and look back at past jobs to refresh my memory without having to go back to the site.

Cons

I do not really have any Cons with this app. Occasionally you get the update bugs but that is pretty normal with most apps. Everything functions pretty well daily.

Pros

Ability for clients as well as all my foremen to access pictures showing whats been done. We offer a timeline of pictures for our clients to see the progress of the roof installation.

Pros

From day one, everyone in my company was on board with the software change. We were using Dropbox, but always having issues. The day we switched over to Company Cam, it has made everyone's work life so much easier. In the long run, it has saved us time and money. I would recommend it to anyone!

Pros

This app is very easy to use and holds all my photos, links, reports, etc easily.

Cons

It can only hold up to 2 minute videos.

Pros

All our job pictures are in ONE place now, no more texting, emailing, downloading pictures for jobs.

Cons

Honestly I'm sitting here thinking and right now I cannot think of one thing I do not like about it.

Pros

Very easy to use. It works with other software like Job Nimbus. Picture quality is good. Ability to comment on photos, make notations on photos.

Cons

I wish the report layout was customizable to better suit our needs.

Pros

Extremely user friendly. Photos are very clear and easy to edit. It is very helpful to be able to forward photos to someone else without have to save them to me phone. I have built many inspection reports using this software. This has been invaluable, as well.

Pros

How easy it is to use and set up new users

Cons

some times a little challenging to get quick answers

Pros

I like that we can look at any one of our jobs and see % of completion, also marking up picture and sending them for RFIs.

Cons

A great option would be that we could video record events at work and then review them at compoanie meetings. Sometimes a picyure doesn't quite explain what is going on on a job site, you would be able to see more of the action.

Pros

It gets the address right away from we're you are. You can also write on the picture it self I need to view a detail.

Cons

The download sometimes it takes a while for it to download the pictures. A better quality or clear picture

Pros

I live the automatic data assigned to each picture: location, etc. The near instant access to all team members is useful to our business.

Cons

It is not integrated with our CRM software. The pictures come out a little dark and not of high enough quality to be used in marketing.

Pros

Being able to look up details of projects I forgot or forgot to write down. Being able to search by project name, address etc.

Cons

The photos show too small sometimes depending on what size or configuration of monitor I am using. The tagging method is a little awkward.

Pros

I like how quickly photos can be uploaded and how easily they can be shared. We use this every day in the field to communicate with each other.

Cons

I don't love how temperamental it can be when trying to get it to communicate with our CRM program. One missing period in an address and it doesn't sync.

Pros

I love the ease of this , my guys can use it no problem at all/.

Cons

I really have no problems with it. We love this

Pros

The software itself is useful. A little hard to navigate until you get the hang of it, but then it’s smooth sailing.

Cons

I stopped using the service and inquired about having my account closed so I didn’t continue to get charged. After talking to 10 people over 12 months, I am STILL being charged. It might not be a lot, but it does add up, and I don’t need to be paying for a service that I’m not using.

Pros

Its a great way to keep the customer up to date on the progress. It is also a great way to come to a decision on issues that may arise.

Cons

There isn't much I can complain about other than the price but it is tax deductible.

Pros

I love the accessibility of the software either on the PC or on my phone. Easy to select pictures from a clients folio and email them with ease.

Cons

I have had a few slow updates, but nothing that is unusual for any program.

Pros

A perfect application for your photographic record of work done, you can manage the progress of your projects update it and add solutions to problems that you can then use as a manual for errore solution, really that is perfect in what it does.

Pros

Ease of taking and sharing pictures with my coworkers. I love being able to look up jobs fro the past that I didn't do.

Cons

The app could be a little easier to get to the overall job that you are taking pictures of. Should be easier to access those jobs.

Pros

We love being able to track our project's progress and share the links with homeowners and insurance companies so everyone can see exactly what our contractors do, step by step

Cons

We really do love company cam. There have been times when we are at a project far outside the perimeter of Atlanta and our service is not great. In those times, sometimes pictures won't load, or we can't share our link with homeowners during our mid-morning check in. It seems unlikely that has something to do with company cam. Ultimately, that is a phone service issue!

Alternatives Considered

Reasons for Switching to CompanyCam

Pros

Ease of use, intuitive, it really is super easy to use! It integrates with JobNimbus our CRM

Cons

It duplicates addresses when you go to the address more than once. The sales/auditor has to notice that the address is duplicated, which doesn't always happen...and delete one, or sometimes 2 of them. I wish there was a way for the system to recognize the duplication and not allow the 2nd or 3rd record to be made without some sort of distinguishing name or notation.The only other item that needs work is collaborators. It works to add a collaborator via email, but sending it via text almost always leads to issues. If this were fixed the technology is excellent

Pros

My favorite things about company cam are the Al’s features allowing me to enter a neighborhood and confidently know who I may have already spoken with in the past. It is a very useful feature when building value with the customer. Being able to pull up pictures of the customers neighbors job for reinforcement of why they should choose me, as clearly those around them have!

Cons

Really I don’t have any real cons. Occasionally the gps software is off by a few feet but they get around that by allowing you to type in the address. I do with the map feature was available without having to click “add new project.”

Pros

Company Cam is something we could not live without everyday, because it makes it very easy to document and annotate pics for support on all sides of the business from estimating to invoicing.

Cons

There is not much to say that company cam is missing, within our API with Job Nimbus It would be helpful if the reports that are made within a file are automatically carried over into Job Nimbus.

Pros

Super easy to deploy, everyone can use it without much training. Allows us to document all the steps of the project and not have to explain things, rather look at the picture

Cons

Documents are a seperate section and not well integrated into the stream of pictures (should allow conversion of document into picture to use like any other picture). No email notification function. Ocasional connectivity problems without internet to pull up accounts. Would love for them to add a timeclock (already have the gps and job information to avoid another app).Checklists with email notifications to other users would be a great addition as well.Hopefully these are in their roadmap.

Pros

The photos are obviously why we are here but total job documentation is awesome. Have a complete picture from start to finish on bidding, job start, and completion. Easy to use and access company cam delivers exceptional value for the money and unifies the entire team. Document previous damage, point out things that are not obvious, and tag in teammates as you need. The ease and efficiency are unmatched.

Cons

Honestly, It fits our needs so well I'm not sure it is missing much. one thing I would like is to be able to record videos longer than 2 mins. the solution is to just record multiple videos.

Pros

It is a very simple and easy platform to use. You can share with others and link to projects and update pictures.

Cons

I do not like the fact that pictures lose some quality after they upload. In my case I need high quality photos and sometimes this is an issue for me.

Pros

We love Company Cam. We utilize it mainly for keeping all of our customer's jobsite photos in one place. Everything is clean and super user friendly to search for the customer name or address and all of their photos pop up. The report feature is also very nice!

Cons

There is really nothing that we don't like about Company Cam...

Pros

Customer service and ease of use. Their tech department is great. Not only will they sit on a call with you and walk you through hiccups, they will FaceTime you on a zoom call.

Cons

I have nothing negative to say about the company, immigration was easy and my customers love how easy it is to use.

Pros

I love having all of the photos of each job at my fingertips. I show these pictures to my customers and they are impressed. I review each job with my install manager and our installs go so much smoother. Having before and after photos really sets us apart from the competition and we can show how great our quality of work is. Must have tool.

Cons

I don't have any issues with CompanyCam. At times I have to wait for photos to load, but that is normal with any online photo storage software. I don't know what I would do to make the application any better. There are updates from time to time that keep enhancing the experience.

Pros

Quick photo option and the reports. I put together a report for every job that I sell. It used to take me 15 minutes - upload photos, organize them, print them, label them. Now it takes less than two minutes. This makes a huge difference when I am running up to 6-8 sales calls a day from April to October in a very busy seasonal business.

Cons

System needs to work better when there is limited cell service. In my opinion, the app should be able to operate without any Wifi or cellular signal, uploading and updating the information once a signal is restored.

Pros

Easy to use app that allows real time data and nearby project locator. Easy to communicate company wide with employees that are any where. Easy to edit photos and creat photo reports to for customers and insurance purposes.

Cons

Seems to integrate well with some apps like Sumo Quote for example. Some file viewing is not always user friendly becuase you can rotate the file but not on a page by page basis.

Pros

The features were exactly what we were looking for. Over time the ridiculous amounts of updates that created more and more 'features' made the product less and less easy to use. What once took minutes has extended to 10 times that to create a report. Updates often caused outages where our data was unavailable. Please Please Please someone make a comparable product so I can get away from company cam.

Cons

Horrible customer service. When we had issues it was days before we received a response. our data was unavailable and when the udpates were complete we had to relearn the entire application.

Pros

We're able to organize photos from job sites under specific projects without having to manual upload each one. This allows you to upload multiple photos at once.

Cons

So far we have not come across any cons. It's been working as intended for our company.

Pros

Ease of use and the ability to explain it to my students.

Cons

Tech Support does not exist. They will not call you when you have a problem. They give you a salesperson who cannot fix the problem. I have asked repeatedly for a call, and all I get are emails asking to take a screenshot of a ghost. I have explained numerous times in emails that you cannot take a picture of something that Company Cam's program deleted.

Pros

It's amazing how easily CompanyCam can integrate with almost any CRM out there, we've used it with JobNimbus, Zapier, JobProgress, and SalesForce.

Cons

It's not a con but maybe do some redesign of the UI. It has changed over the past two years and it's intuitive but, it could be more "attractive to the eye".

Pros

I can document jobs just using my phone. Our driver's post pictures of all materials delivered to the job. This tool is a valuable resource for documenting the time line of your jobs. This information is available for all of my team members to access in real time. When I document damaged product or missing items using this program my team members can immediately order repairs or replacement product. In a fast paced production environment using CompanyCam will save time and money.

Pros

Stores (most) pictures of projects indefinitely.

Cons

Doesn't work well with OS. I set up the project in my car, then I need to take a picture, or I'll need to set it up all over again. Then I click the screen off and put the phone in my pocket to greet the customer, etc. When I pull my phone out to take pictures, I then need to go through the process of selecting an existing project, take pictures here, etc, to begin taking pictures. Then, if I don't save the last picture, when I get to my next stop, the app will be frozen in camera mode for several minutes before I can set up the new project and take pictures.

Pros

I love using CompanyCam for the ease of the program to sending my clients the proof is why I love this software. The file sharing option is the best!

Cons

Picture taking can sometimes glitch and cause the pictures to be blurry.

Pros

Ease of use and intuitive. This is important with employee turnover. No need to hold lengthy training sessions. Gets information from the field to the office instantly. Great tool.

Cons

Can be a challenge when not in cell service or wifi. Several times users have taken pictures and they have not saved. I don't like the fact you have to "save" each picture after taking. I would prefer that to happen automatically. It would be helpful if the app would save the pics on the phone and automatically download them when cell service or wifi was restored.

Pros

Ease of getting an accurate roof measurement in a matter of minutes. Besides giving the amount of squares, it also figures rake edges, eaves, valley ridge and hip measurements etc.

Cons

Some locations are not always easy to see entire roof and get measurements because of trees and shadows. Also had trouble seeing a few roofs at all, but very few. Sometimes ground views are not available. When looking at overall views from S,N,E,W views, many times it is very difficult to locate exact house because so many in neighborhood look exactly the same.

Pros

I like that Company Cam allows for an almost instant connection to anyone connected to our account when we post a photo. If I take a photo, someone in Lincoln can see it almost immediately. I also enjoy their AR option which allows for measuring pitch and skylights.

Cons

I think that Company Cam is still improving and allowing for their platform to run smoother, but sometimes I feel that the software can be buggy and glitch out.

Pros

Saves me from having to remember everything. Just take a picture and all the info is there whenever I need it. I can also look at anything the other users in my company post for reference or follow ups.

Cons

I would love to have video capabilities. My only complaint is the app is slow to refresh when trying to add photos or new jobs.

Pros

The ability to take photos and save them on a cloud and to organize and make reports and syncs with my CRM. This has been great to track progress.

Cons

I liked the interface of the app before the change but just getting used to it. I need to utilize everything it could do.

Pros

It is easily shared within our company. Love the before and after pictures. Love the ease of sharing pictures with customers and suppliers.

Cons

The GPS location. When arriving on a job, the address doesn't always pull up. It will say it is 3 miles away.