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description: Review of ResNexus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: ResNexus | Reviews, Pricing & Demos - SoftwareAdvice IE
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# ResNexus

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> AWARD-WINNING RESERVATION SOFTWARE TRUSTED BY THOUSANDS OF PROPERTIES\!&#10;&#10;ResNexus is a cloud-based property management software that helps increase reservations and revenue. &#10;&#10;As an all-in-one solution, ResNexus provides a beautifully designed ADA compliant website and booking engine to increase direct bookings. It also includes reservations calendar and grid, front desk, housekeeping, guest portal and contactless checkin, text messaging, retail add-ons, point-of-sale, gift certificates, credit card processing, direct connections to OTAs and marketing channels (such as Booking.com, Expedia, and Airbnb), dynamic pricing, automatic yield management, Quickbooks export, business reports, and much more. &#10;&#10;In addition, ResNexus increases your return guest rate with automatic email marketing that includes welcome, thank you, birthday and anniversary emails, as well as newsletters and promotions.&#10;&#10;The ResNexus reservation grid highlights reservation activity for the next one to three months at a glance. Users can drag-and-drop existing reservations to a new room or date. It sends a confirmation mail to both users and guests whenever a new reservation is made through its online booking system.&#10;&#10;The solution is PCI compliant with the third-party accredited audit. Support is offered via knowledge base, community forum and phone. &#10;&#10;Pricing options include per month, quarterly, or annual subscriptions. Custom pricing is available based on your season.&#10;&#10;OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS\!&#10;&#10;ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature\!&#10;&#10;During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay.&#10;&#10;Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. &#10;&#10;MORE BUILT-IN FEATURES SAVES YOUR PROPERTY TIME AND MONEY\!&#10;&#10;ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. &#10;&#10;Many of our competitors use more 3rd-party integrations for services such as guest portal, cart abandonment, email marketing, point-of-sale, revenue management, and more.&#10;&#10;That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need. &#10;&#10;See our comparison page for more info:&#10;https://resnexus.com/comparisons/&#10;&#10;WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT&#10;&#10;ResNexus is more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible. &#10;&#10;Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. &#10;&#10;MADE FOR PROPERTIES OF ALL SHAPES AND SIZES&#10;&#10;ResNexus serves thousands of clients of various sizes in multiple industries, such as bed and breakfasts, hotels, lodges, campgrounds, and vacation rentals.  &#10;&#10;Find out why thousands of properties feel ResNexus is the best property management software in the industry.
> 
> Verdict: Rated **4.8/5** by 428 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 428 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ResNexus
- **Location**: Salem, US
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: ResNexus is available on monthly subscriptions. It is available across 2 pricing tiers: Essentials and Premier. Pricing starts at $30 and scales depending on unit type, outlined below.&#10;&#10;Essentials: Starts at $30/mo &#10;Professional: Starts at $50/mo &#10;Premier: Starts at $60/mo
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Bahamas, Bermuda, British Virgin Islands, Canada, Cayman Islands, Czechia, Ireland, Mexico, Puerto Rico, Slovakia, St Martin, Turks & Caicos Islands, US Virgin Islands, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Auto Update
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- Booking Notes
- Budgeting/Forecasting
- Built-in Accounting
- CRM
- Calendar Management
- Calendar Sync

## Integrations (1 total)

- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Vacation Rental Software](https://www.softwareadvice.ie/directory/4545/vacation-rental/software)

## Related Categories

- [Property Management Accounting Software](https://www.softwareadvice.ie/directory/125/accounting-software/software)
- [Campground Management Software](https://www.softwareadvice.ie/directory/4362/campground-management/software)
- [Website Builder Software](https://www.softwareadvice.ie/directory/4652/website-builder/software)
- [Online Property Management Software](https://www.softwareadvice.ie/directory/151/web-based-property-management-software/software)
- [Property Management Apps Software](https://www.softwareadvice.ie/directory/1662/management-apps/software)

## Alternatives

1. [Cloudbeds](https://www.softwareadvice.ie/software/167761/cloudbeds) — 4.3/5 (337 reviews)
2. [Booqable](https://www.softwareadvice.ie/software/77802/booqable) — 4.8/5 (1126 reviews)
3. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1524 reviews)
4. [WebRezPro](https://www.softwareadvice.ie/software/2818/webrezpro) — 4.6/5 (211 reviews)
5. [Lodgify](https://www.softwareadvice.ie/software/140962/lodgify) — 4.5/5 (1282 reviews)

## Reviews

### "Resnexus. Fantastic Property Management System" — 5.0/5

> **Mark** | *11 April 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and does everything you can want.&#10;Customer service is fantastic.. Nothing is too much trouble and always very happy to help
> 
> **Cons**: Nothing.. And that is after using it for 10 plus years
> 
> We wouldn't use any other reservation and property management software. We are very happy.

-----

### "Resnexus, the "ONE" system, that "Gets It DONE\!"" — 5.0/5

> **Garrett** | *17 July 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Resnexus, This is a fantastic system that just keeps getting better and better.  We started in 2015, after having relentless double bookings and booking failures with our previous system.   We have not had double booking issues with Resnexus.&#10;&#10;We really enjoy the Academy that they offer to showcase new features and industry trends, it keeps us at the top of the game.  the new Zift and other processing that they are associated to are also fantastic.  &#10;&#10;One of the best items that ts managed through resnexus is the "Travel Protection" It is fantastic to have a product to offer to guests that are traveling long distances, and having to book so far in advance that anything can happen, the fee is reasonable and the customer service when there is an issue is FANTASTIC\!  I have followed up with guests and they to are very impressed with the personal real customer service associated to this product offering. &#10;&#10;If you are not using Resnexus you should give it a serious look, i have a friend who was lured into switching from Resnexus and then returned\!  they state it was the worst mistake they ever made in their business.&#10;&#10;I feel as though Resnexus is the best part of my buisness, true partners\!
> 
> **Cons**: Well..... this is difficult\!   The only thing that needs to be looked at is the amount of required information that the OTA's wont share with us so we can provide their customers real service.  Its frustrating that we have to do the work that the OTAs are not wanting to do and we still have to pay to do their jobs. &#10;To much noise in the data and not useable information that clutters the screens.
> 
> FANTASTIC, Fun, Fulfilling, Responsive, Respectful, Follows through, they have our back as do they have our customers back\!   GREAT PRODUCT\!

-----

### "Owner Hudson B\&B" — 5.0/5

> **carolyn** | *22 November 2020* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The system is user friendly and it was remarkably easy to transition from RezOvation to ResNexus.&#10;Tried Eviivo much to my dismay and Think, no comparison.  What has been the best is \[SENSITIVE CONTENT HIDDEN\] and the technical and immediate assistance available at ResNexus.  Best technical support ever.
> 
> **Cons**: There are no features that I dislike.  It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment.  The integration with bookings is flawless with NO double bookings or charging errors.
> 
> The best\!

-----

### "Stay away, not production ready, and they don't honor contracts" — 1.0/5

> **Axel** | *28 August 2025* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: The Email template and CRM in ResNexus is outstanding, and their first level support is also outstanding. The rates management is the least cluttered of any solutions we used, and their booking engine is the only one flexible enough to allow you to sell just about anything besides just overnight stays.
> 
> **Cons**: Terrible second level customer support and just a ton of bugs. For example, we would get multiple calls a day for customers who said that when they went to our direct booking site, the dates they wanted were unavailable even though the major hotel sites showed availability. So we just ended up taking a ton of phone bookings. Their system would delete the tax settings on the major channels. They claim their main advantage is that they are family run and not dependant on venture capital. We quickly discovered that the family business side was a double edged sword, and if they don't like you personally, they will dump you in a heartbeat because they don't have to answer to shareholders or boards.
> 
> ResNexus was a colossal disaster for us. We ran into complete show stopper bugs and found out very quickly that their second level support was non-existent. When we insisted that we needed the bugs fixed, their answer was that we are a poor fit for ResNexus and they asked us to leave. We found out later the real reason they asked us to leave is because their sales guy lowballed our account and they decided not to honor the lifelong price guarantee. Their staff was not very knowledgeable when it came to Google Hotel Ads, and we quickly ran into major limitations across all their features. The system is 100% closed, no API access, and very limited channel choices.

-----

### "5 Star Experience" — 5.0/5

> **Stevan** | *26 March 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service. Their team is highly educated on specific subject matter that helps hotels scale.
> 
> **Cons**: Interface of booking engine - it could use some freshening up. Would also like if they offered meta ad support.
> 
> I cannot say enough great things about working with Resnexus - they have been a valuable partner for the past decade and as they have grown their services, we have been able to scale our business. Their customer service, resources and capabilities far exceed expectations  time and time again and we are proud to work with them\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/3094/resnexus)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hotel-management/resnexus-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/3094/resnexus> |
| en-GB | <https://www.softwareadvice.co.uk/software/3094/resnexus> |
| en-IE | <https://www.softwareadvice.ie/software/3094/resnexus> |
| en-NZ | <https://www.softwareadvice.co.nz/software/3094/resnexus> |

-----

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