About iCIMS Talent Cloud

Support the entire candidate experience from start to finish with a unified recruitment platform. iCIMS offers best-in-class recruiting products for your hiring life cycle, available as part of one unified talent cloud platform, or as individual products. By engaging passive talent and nurturing prospects, our Career Sites and Candidate Relationship Management empowers you to source and proactively fill talent pipelines better than your competition, while giving your candidates personalized career site experiences. Our Text Engagement transforms you into an employer of choice thanks to modern communication via text, chatbot, and social media messaging, so your organization is always top of mind for candidates. Our award-winning Applicant Tracking offers an industry-leading candidate experience from a mobile-friendly application process, to receiving a professional offer, to getting pre-boarding for day one on the job, all while reducing cost and time-to-hire. iCIMS’ robust integration capabilities provide a seamless, yet powerful extension to your core HR systems – centralizing complex talent acquisition data and transferring it as one unified story to all of your applications.
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iCIMS Talent Cloud pricing

iCIMS Talent Cloud does not have a free version. iCIMS Talent Cloud paid version starts at US$1,700.00/month.

Starting Price:
US$1,700.00/month
Free Version:
No
Free trial:
No

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iCIMS Talent Cloud Reviews

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
4.1
Customer Support
4.4
5 reviews of 797 View all reviews
Bruce
  • Industry: Staffing & Recruiting
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/8/2022

Best in the Market for every feature you need

It has been a great experience overall using ICIMs as it covers the Recruitment Lifecycle at one place.

Pros

ICIMS is a very simple tool to use and we can access all the features with relevant ease with a few simple steps.

Cons

Using ICIMS when multiple tabs are opened at the same time the ICIMS responds very slow.

Rebecca
  • Industry: Hospitality
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/11/2019

ATS that has great value

We first chose this software because it was more competitive and more user friendly than our previous ATS. As the years have past, the customizable features to make it work for any industry and the reporting capability is why we have continued to renew. The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

Pros

We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

Cons

The reporting is so robust, it can be daunting to figure it out. Once you get the hang of it, you realize the possibilities are endless.

Alternatives Considered

SilkStart MultiChapter

Reasons for Choosing iCIMS Talent Cloud

Most value for the cost.

Switched From

Jobvite

Reasons for Switching to iCIMS Talent Cloud

Best value for the cost. The other options were more expensive and didn't allow the flexibility at the time.
Mehdi
  • Industry: Staffing & Recruiting
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/8/2022

One of the best ATS in the market.

It has been a great experience using this tool and it helps very well in tracking full cycle recruitment.

Pros

It is a very easy and reliable tool to use for full-cycle recruitment and it helps to track the status of the candidates at every step.

Cons

Sometimes if you open a few tabs this software becomes a little sluggish and there are some backend issues as well.

Nicholas
  • Industry: Automotive
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 15/8/2022

Terrible customer support, over promises and constantly under delivers. A true snake oil...

I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless they are prepared to hire a full-time person who can complain in order to get tickets resolved. They have a great sales pitch but close to all of their features do not work fully as described.

Save company time and money by choosing Greenhouse or Lever

Pros

The search functionality and report building were great, but require a lot of training in order to use properly.

Cons

Customer support is completely unhelpful in providing answers or fixing bugs. Many cases take 3 weeks minimum to resolve with the more extreme ones taking 6 months. Help desk support just pushes you to the knowledge base center instead of giving real answers to configuration issues. Even when you have taken all the knowledge base steps.

The ATS interview scheduling tool is unreliable when syncing with the team’s calendars

The feedback form tool rarely operates effectively for our hiring managers to fill out.

The Microsoft Teams integration is not as advertised. Does not consistently notify in a timely manner for interviews, job approvals and offers. Often after the fact.

The CRM tool with iCIMS was released to us with constant logging out errors, the search fields are incorrectly mapped to bins/status we don’t use in the ATS and our implementation contact went gone completely dark.

Data migration did not fully work to allow for resume uploads to attach to candidate profiles like promised.

Multiple contracted integrations were never set up due to unresponsiveness. Resulting in needing to find workarounds to keep our hiring moving.

The CRM, ATS, and Text engagement are really three systems that loosely sync with each other instead of one like was pitched. All separate products with separate log-ins. The system will routinely log you out after just a few minutes of inactivity.

Rita
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/9/2019

Basic Review

several integrations - more efficiencies in managing candidates and jobs. the system has grown with us since 2010 and we continue to add

Pros

Alot - it is very intuitive and System Config being able to do much of what we need to do on our own and / or use that to figure out what we might need assistance with. the test site and being able to easily move new configs to production. the ability to integrate with other products so easily. User Group configuration, permissions are easy to set.

Cons

a very micro response but not having the ability to report on before and after field values. this was discussed in 13 or 14 and still not available. some of the reporting is limited and not being able to compare some statuses to current date would be nice

Response from iCIMS

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

Replied 11/10/2019

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