About eWay-CRM
eWay-CRM pricing
eWay-CRM has a free version and offers a free trial. eWay-CRM paid version starts at US$24.00/month.
Alternatives to eWay-CRM
eWay-CRM Reviews
Feature rating
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
A+++. The Best CRM Software in the Market
I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager. The thing was free and Microsoft did not care to update it and discontinued it. I spend 2 to 3 months checking almost all CRM software I could find before selecting one to replace Microsoft Business Contact Manager, as I wanted to make sure I did this only once. I picked eWay-CRM and I picked right. Imported the old database without any issue and set it up and customize it myself, even though I have no IT background. Very easy to set up and to customize.
Pros
Things that I like the most: 1. Customization. You customize the forms, the views, the database, the workflows, and everything and use them whatever way you want to use them. Really. 2. The breadth of features. Whatever you want to do, eWay-CRM has a way to do it. 3. Customer service. You call customer service in the USA any time during working hours and [SENSITIVE CONTENT HIDDEN] will pick up the phone in 5 seconds and solve your issue pronto. 4. The stability. Windows 10 and Office have dozens of updates and changes. You can always count on eWay-CRM to be there, stable, available 100% of the time. 5. Reliability. Everything is backup in the cloud instantly. My data is safe.
Cons
I like eWay-CRM so that much that I cannot think on anything to change, except some very minor icon function changes I suggested in the online forum. Has not been changed because fellow users did not agree with my suggestion. I can live with that and recognize that that only changes with a lot of users support can be implemented.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Amazing CRM Solution
The customer service team is also great and helpful. Overall I had a stable experience.
Pros
eWay-CRM is an intuitive CRM solution that makes managing customer relationships easy. It has a clean, user-friendly interface that is easy to learn and navigate. The features are comprehensive and provide users with tools to track customer data, manage contacts and activities, and create insightful reports. The customer support team is also very helpful and knowledgeable.
Cons
One downside to eWay-CRM is that the pricing structure can be a bit confusing and expensive for some users. Additionally, the mobile app doesn't have all the features available in the desktop version.
- Industry: Industrial Automation
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
eWay-CRM Review
Overall we receive value for money. The eWay-CRM provides us with the key things we need to assist us with sales management. There's a lot it doesn't offer, but when compared against alternative CRM's, eWay-CRM is cheaper.
Pros
I like how eWay-CRM has the ability to categorize organization's and contacts. This helps you to filter and refine groups for targeting on business development and email-shots.
Cons
I find it difficult to implement new updates from eWay-CRM. It appears that every time a new update comes out, it requires the support team to remotely go into the backend of our software and update. We also suffer a lot of bugs and crashes on a daily basis. These eventually get fixed, but it's been an ongoing problem from the beginning of the installation.
- Industry: Shipbuilding
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
eWay-CRM
So far everything is nice, it has many more features than basic CRM that everyone is offering as well as the customer support is very nice!
Pros
Customization of filled forms and ability to make form fields as needed.
Cons
There are some areas where it could be more flexible, for example some fields like type are build in. Other thing is that you cannot add "days left" field for deals or projects, but just for tasks.
Alternatives Considered
PipedriveReasons for Switching to eWay-CRM
First and the most important, eWay CRM lets you work in outlook and use several outgoing mail adresses. Many CRM`s lets you use only one outgoing mailbox, that really limits usage. Other products are very limited in customization part as well. Microsoft for example gives such flexibility but in the end it costs much more.- Industry: Chemicals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Unsurpassable and unswerving CRM Software.
Pros
It's an an all-in-one and complete CRM Platform in Outlook that allows me to manage projects,customers,sales and marketing activities in one place.I like how it's simple to capture,generate and manage new leads using eWay-CRM.It is simple to send engaging email messages to the right target audience.It allows me to create,run and manage email marketing campaigns effectively and efficiently.It helps to automate sales workflows.It is possible to manage our contacts with this tool.
Cons
There is no area or aspect of CRM that eWay-CRM doesn't cover hence I lack any limitations to highlight.
