--- description: Review of YouScan Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: YouScan | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/4221/social-media-monitoring/software) > [YouScan](/software/310323/youscan) # YouScan Canonical: https://www.softwareadvice.ie/software/310323/youscan Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/310323/youscan?page=2) > YouScan is a cloud-based social listening platform that helps startups, SMBs, and enterprise brands in consumer goods, retail, and marketing industries monitor online conversations, track brand mentions, and analyze audience sentiment. The software can be deployed via the cloud, with no installation required. Core features include social media monitoring, image recognition, sentiment analysis, trend detection, and audience insights. Businesses can use YouScan to track mentions across social networks, news sites, forums, and review platforms in real time, helping teams stay informed about brand perception and emerging topics. The audience insights feature helps marketing and PR teams understand who is talking about their brand and what topics matter most to their customers. Support is provided via email, live chat, and a knowledge base with guides and documentation. > > Verdict: Rated **4.9/5** by 124 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 124 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: YouScan - **Location**: Egkomi, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Armenian, Azerbaijani, Bangla, Bulgarian, Burmese, Catalan, Croatian, Czech, Danish, Dutch, English, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Macedonian, Malay, Malayalam, Mongolian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Tajik, Tamil, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 91 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Audience Analytics - Audience Engagement - Audience Targeting - Benchmarking - Boolean Search - Brand Tracking - Campaign Analytics - Campaign Management - Charting - Collaboration Tools - Commenting/Notes - Competitive Analysis - Competitor Monitoring - Content Management ## Integrations (9 total) - API - Creatio - Freshdesk - HubSpot Service Hub - Lovable - Lumen by Talkwalker - Microsoft Teams - Sprout Social - Zendesk AI ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Social Media Monitoring Software](https://www.softwareadvice.ie/directory/4221/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.softwareadvice.ie/directory/4221/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.softwareadvice.ie/directory/3525/social-media-analytics-tools/software) - [Reputation Management Software](https://www.softwareadvice.ie/directory/4509/reputation-management/software) - [Social Listening Tools](https://www.softwareadvice.ie/directory/4477/social-listening-tools/software) ## Alternatives 1. 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We use a variety of listening tools in our work, depending on the client and the type of project but because TikTok has become so hard to ignore if you’re trying to understand how people talk about brands online, YouScan has proven essential to our work. So much conversation happens on TikTok first, so having access to this data makes our work easier. Additionally, we’ve used YouScan for review data. That has been helpful on a few projects where social posts alone didn’t tell the full story. Reviews can reveal a different kind of user feedback, and aids our analysis alongside social conversations. In general, we keep track of what platforms are building and improving on over time. Our work changes from project to project, so it helps when a tool keeps adding new features and expanding what it can do. > > **Cons**: Our team tends to do fairly deep analysis, and we usually combine several data sources together. Because of that, we often export data and work with it in other systems. Some built-in AI features are less important for our workflow since we’re already processing the information in other ways. Another thing we noticed while testing visual logo detection is that it needs some careful setup. If a logo shape is very simple, it can sometimes match things that aren’t actually related. That’s not unusual for visual recognition tools, but it does mean you need to spend some time cleaning up the search. Lastly, we have run into some challenges with the time required for historical collection. While timing can vary depending on the complexity or size of a topic, these inconsistencies can sometimes lead to analyses being completed down to the wire. > > Most of the work we do falls into a few patterns. Sometimes we analyze how conversation around a brand has changed over time while other times we monitor hot topics or viral content so clients can react quickly if something starts gaining traction online. With YouScan granting us access to TikTok data, we are able to consistently stay on top of the latest trends and flag important conversations happening in the moment. In addition to looking at specific brands and products, we also use listening tools for exploratory research projects. For example, looking at how people talk about certain trends or topics online. Having these additional data sources makes our job of quantifying and analyzing trends infinitely easier. Overall, YouScan has become a tool essential to our analysis. It doesn’t replace everything else, but it fills some key gaps and grants us another way to understand what people are saying online. ----- ### "Powerful Monitoring Tool for Global Brand Tracking" — 5.0/5 > **Nikolaas** | *2 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: YouScan helps us monitor brand mentions and online discussions across multiple countries, languages, and platforms from a single dashboard. The mention detection is very fast and often identifies new conversations sooner than other tools we have used. We also appreciate the advanced filtering options, sentiment analysis, and the continuous improvements made to the platform over time. > > **Cons**: One area for improvement would be giving users more control over language and regional settings directly from the frontend. For example, it would be helpful to configure an account to automatically use a specific market setting, such as Singapore, without requiring backend adjustments. > > Our overall experience has been very positive. We have used YouScan for nearly two years to support online reputation management and social listening across multiple international markets. The platform is reliable, easy to use, and provides valuable insights that help us monitor conversations, identify trends, and react quickly to important mentions. The support team has also been responsive and open to feedback throughout our collaboration. ----- ### "A Game-Changer in Social Listening & Visual Insights" — 5.0/5 > **Sage** | *17 September 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: YouScan has completely transformed the way our team approaches social media monitoring. It’s not just another listening tool—it’s a platform that actually delivers intelligence we can act on. The biggest game-changer for us has been the logo recognition feature. We’re now uncovering brand mentions in user-generated content that would’ve flown completely under the radar before. This has helped us surface valuable insights and even detect high-profile mentions that were previously invisible to traditional text-based tools. We’ve used other platforms in the past, but none have come close to what YouScan offers in terms of visual analysis and AI-driven context. It’s helped us spot trends earlier, understand how our brand is being seen and shared, and even flag emerging opportunities or risks—all in real time. Simply put, YouScan has raised the bar for what we expect from a social listening platform. It’s become an essential part of how we track our brand presence and stay ahead in an increasingly visual online world. > > **Cons**: I don't like that YouScan charges per feature - it would be much nicer if features were inclusive with builds within that. > > Overall, our experience has been great. The features have set our team apart and the YouScan team has been nothing but great to work with\! ----- ### "Unmatched Data Sources and User-Friendly Experience with YouScan" — 4.0/5 > **Valdir** | *22 June 2026* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: YouScan offers more information sources that are not available in other tools, like TikTok content and the ability of integrating Google Maps reviews, among others. It is a very user-friendly platform. The fact that mention volume increases do not affect the project quotas is also a strenght. Customer Support has been very helpful and has addressed our questions and needs promptly. > > **Cons**: The number of queries (in all plans) is very limited, which implies combining several projects into one query. This is not ideal for a medium or large operation, at least for agencies. Most other tools are not as restrictive on this matter, or don't have any limits. The "Search" tool (outside the Topics) provides very limited information since the sample is so small. Therefore it's useful only for very large volumes or for the mentions number. It is not competitive vs other platforms like Talkwalker. The AI (Copilot) integration within the dashboards could improve to include overiews of the general topic, instead of only specific highlights. > > YouScan has been a very good addition to our social listening toolkit, offering us added coverage, ease of use and very helpful customer service. ----- ### "A monitoring tool designed to support professionals in their work" — 4.0/5 > **Alessandra** | *20 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Among the main strengths are certainly its ease of use, combined with the ability to carry out different types of analysis thanks to access to an extensive database. The application of filters is particularly valuable, as it allows users to select the desired level of analytical detail and offers a high degree of customization. In addition, the Insight Co-pilot feature helps quickly retrieve information and supports high-quality qualitative analysis. > > **Cons**: One weakness I noticed lies in the limitations of Instagram monitoring, which depends on the presence of hashtags in posts and therefore narrows the overall monitoring scope. > > I use YouScan for work on a daily basis and, overall, I am very satisfied with it. Having also tried other monitoring tools, I would recommend YouScan to anyone who needs to carry out social listening analyses, whether simple or complex. The interface works well and its monitoring capabilities are strong. The platform offers a high degree of customization, meeting virtually any analyst’s needs. On the few occasions when my team and I needed support, we received it quickly. For all of these reasons, I can say that my overall experience has been excellent. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/310323/youscan?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/310323/youscan) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data