About Close
Close pricing
Close does not have a free version but does offer a free trial. Close paid version starts at US$29.00/month.
Alternatives to Close
Close Reviews
Feature rating
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Great Beginner CRM Tool
Great tool overall to get started for a founder with little sales experience
Pros
- Very easy to get started / intuitive interface
- Enables you to send emails straight from tool and manage inbox
- Ability to set reminders and follow ups
- pipeline UI, similar to salesforce or hubspot
Cons
- analytics on emails (open rates, campaigns) hard to understand. Ended up using persistIQ for this
- hard to tell when prospect opened email
Reasons for Choosing Close
Email inbox management in CloseSwitched From
HubSpot Sales Hub- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Close - Marketing Agency
Overall I would highly recommend the software to other businesses users I think it is far better than its competitors.
Pros
It is a great CRM for marketing and sales agencies. I would recommend the software if you do a lot of outbound sales and need to assign tasks to team members.
Cons
It is a little bit of a steep learning curve however once you get the gist of it everything becomes very easy.
Alternatives Considered
PipedriveReasons for Choosing Close
I needed the use of an integrated phone line for the CRM.Switched From
MailshakeReasons for Switching to Close
I preferred the customer experience with Close.- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Good For A Small Sales Team, in The Early Days
On a larger scale, Close becomes really impractical. Sales agents lose track of contacts, there's no meaningful data analysis that can be done because of a lack of tagging and order. It's a good package to start out with, but I find that companies move along quickly for more powerful and useful products.
Pros
- really easy to use
- stripped down to the bare minimum, not many tabs for the sales team to navigate
- new email chain function is impractical as it's a manual task to set up for so few sales contacts
- customer support a few years ago was bad but has improved greatly
- price
Cons
- hard to extract data in a meaningful way. The search functionality is quite rudimentary
- data analysis is barely existent
- insufficient tagging
- feels like a doctored spreadsheet with nicer formatting but less usability
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
A straightforward email tool for sales teams
Close is a fantastic email tool that I would find hard to get rid of.
Pros
This is for everyone who needs to be an email powerhouse. This allows you to manage your communications with leads and new customers very easily. Their software is tailored to be the most efficient possible.
Cons
This is not a great CRM. It's best used in tandem with a CRM like HubSpot or Salesforce. Most of the automation capability is outsourced to Zapier.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Close is great for startup sales but lacks some simple features
Overall it's been a good but not great experience. The basics are covered for a CRM but some what seems like basic features are still missing.
Pros
I love the automated email sequences to help with my outbound prospecting efforts. This enables me to 'set it and forget it" to ensure proper follow up is happening with prospects.
Cons
I don't like that you can't map specific email chains to specific opportunities. Furthermore, you can't upload files which is a real drawback and support suggested I just link to google shared drives.
