---
description: Review of OnPage Incident Management System Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: OnPage Incident Management System | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# OnPage Incident Management System

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> OnPage Incident Management System is an incident management and emergency notification management solution that helps businesses streamline processes related to alert management, escalation automation, real-time auditing, incident reporting, and more from within a unified platform.
> 
> Verdict: Rated **4.6/5** by 40 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 40 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OnPage
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$13.99
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Audit Management
- Audit Trail
- Availability Management
- Campus Notifications
- Change Management
- Chat/Messaging
- Communication Management
- Communications Management
- Contact Database
- Contact Management
- Customisable Reports
- Customisable Templates
- Data Visualisation
- Disaster Recovery
- Email Alerts

## Integrations (19 total)

- Amazon CloudWatch
- Amion
- ConnectWise RMM
- Datadog
- Datto RMM
- Dynatrace
- Freshservice
- Kaseya BMS
- Kaseya VSA
- Microsoft Teams
- New Relic
- Okta
- OneLogin
- OpenEMR
- Orion

... and 4 more integrations

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)

## Related Categories

- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)
- [Incident Management Software](https://www.softwareadvice.ie/directory/4577/incident-management/software)
- [Emergency Notification Software](https://www.softwareadvice.ie/directory/4576/emergency-notification/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central) — 4.6/5 (1485 reviews)
2. [ServiceNow](https://www.softwareadvice.ie/software/27432/service-now) — 4.5/5 (344 reviews)
3. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (685 reviews)
4. [TeamDynamix](https://www.softwareadvice.ie/software/65333/teamdynamix) — 4.4/5 (150 reviews)
5. [SysAid](https://www.softwareadvice.ie/software/158389/sysaid-it-crm) — 4.5/5 (511 reviews)

## Reviews

### "Excellent Incident Management Application" — 5.0/5

> **Jeffrey** | *19 July 2022* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use
Reliability
Features of the dashboard
> 
> **Cons**: The mobile app should have more features
> 
> Excellent application, has been a great tool for our company

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### "Great app for after hours alerts" — 5.0/5

> **Julie** | *6 December 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: This app has allowed our company to easily switch between employees on call and ensure alerts are not missed. The app continues to alert you until the page is acknowledged, so concerns of sleeping through calls have gone away since implementing this system.
> 
> **Cons**: Adding support for the Apple Watch is much needed, currently the watch acknowledges that an alert has been sent, but it cannot be viewed.
> 
> We use this app daily in our company, from after hours calls to handling alerts when we are in meetings. OnPage has been great about giving us the confidence that we will not miss calls and can get back to emergent issues quickly.

-----

### "OnPage--An Asset" — 5.0/5

> **Steffani** | *13 December 2021* | Real Estate | Recommendation rating: 5.0/10
> 
> **Pros**: The ability to maintain 24/7 emergency support without being chained to a desk.
> 
> **Cons**: The sound of the siren in the middle of the night.
> 
> OnPage has allowed us to better serve our customers. That's a good thing.

-----

### "Still saving the day\!  OR NIGHT\!" — 4.0/5

> **Brian** | *6 December 2021* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Easy of implementation, ability to have pools and failovers.
> 
> **Cons**: app looks a little cheesy.  It could be easier to better looking emails that get sent to the phone.
> 
> I have already gotten 2 others companies signed up to use them.  It JUST works\!

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### "A Smart Paging Solution" — 4.0/5

> **Patrick** | *6 December 2021* | Law Enforcement | Recommendation rating: 8.0/10
> 
> **Pros**: I really like that OnPage is NOT tied to geography.
Regional RF pagers quickly become useless if you travel out of a specific area.
With OnPage, my team can be virtually anywhere.
> 
> **Cons**: Early on, the iPhone app had some glitches.  OnPage has since resolved those problems.
> 
> The system is tied to our after-hours service line, a caller simply has to leave a message.
Caller ID will typically pick up the call-back number but the caller has the option to key in.
When the page goes out, if it's not acknowledged within a specified time, it will escalate to a specified user.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/312072/onpage-incident-management-system)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/itsm/onpage-incident-management-system-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/312072/onpage-incident-management-system> |
| en-GB | <https://www.softwareadvice.co.uk/software/312072/onpage-incident-management-system> |
| en-IE | <https://www.softwareadvice.ie/software/312072/onpage-incident-management-system> |
| en-NZ | <https://www.softwareadvice.co.nz/software/312072/onpage-incident-management-system> |

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