About SendPulse
SendPulse pricing
SendPulse has a free version and does not offer a free trial. SendPulse paid version starts at US$8.00/month.
Alternatives to SendPulse
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
I love how easy it is to use and the template library is extensive
My favorite feature of the EDM campaign editing menu is. In the library, I was able to quickly locate a mailing template that I could then easily and graphically modify to meet my needs.
Pros
Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my dealings with clients and customers.
Cons
The lack of sufficient Email verification is the thing I despise the most. We should all verify emails before sending out a campaign, but nobody ever does. Unfortunately, I can't check all of my listings every month because of the monthly limits on email verification.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Good platform but need little bit of upgrades
I'm still testing the platform
Pros
The price is quite cheap. It's easy to use in some ways.
Cons
Maybe a Contacts section with more specific features. More native integrations with other apps and CRM's
Reasons for Choosing SendPulse
The platform doesn't work and have a lot of failuresReasons for Switching to SendPulse
The price comparing with the email sends and contacts allowed- Industry: Design
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Connect WhatsApp Business Account
Cons
I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo is not good because it says to call or email but no call or email comes and when I log in and go for support it says no one. It is a new person and it is difficult for him to explain everything from that point of view and he does not know how to write an email to anyone. I have wasted a lot of time because there are other platforms that provide better service than you are doing.
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Unlimited Email Marketing in Affordable Price
Overall, it has been a great experience with SendPulse as I have been using it to send marketing and automated emails using API. I wasn't expecting Course Builder to come with it but it's also a great tool. I highly recommend SendPulse to everyone; especially because you have the free options to play with before being a paid customer.
Pros
I generally use SendPulse for email marketing campaigns and I like how I can send basically unlimited emails on any paid plan. I don't send a lot of emails but its one less thing to worry about while using SendPulse. The plans aren't expensive either - just around the market price. Although, I haven't launched it yet - I am working with the course builder and it also seems great so far. The Web Push Notifications are handy for me as I have collected a fair amount of subscribers.
Cons
I noticed 'sometimes' the emails I send go to trash even though I have verified domain using DNS or something. Except that, I do not recall of any thing that I don't like about SendPulse.
Response from SendPulse
Thank you for your review. It's great to see that you are using a range of SendPulse tools.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Very easy to use.
SendPulse offers a wide range of services to implement in your marketing strategies. The support is fast and very competitively priced. I have done excellent with their email service. The automation and built-in A/B testing made it very easy for me to convert. It is very interesting to be able to have a free version to test it, it is fully operational, only limited to the number of emails, which is logical. Very useful to test it before signing up.Overall the experience has been very satisfactory, they have a lot of tools they provide for tracking Campaigns and the behaviour of your users.
Pros
Is easy to use, and integration very simple. Works fine.
Cons
I haven't found anything I don't like yet. Maybe they could improve the user/price ratios?
Reasons for Choosing SendPulse
Sendpulse is better, with more services and cheaper.Switched From
AcumbamailReasons for Switching to SendPulse
Services an price.- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Terrible customer support
We lost much money using this app, never again
Pros
Cheap app with many declared marketing tools
Cons
Terrible customer support, they don't want to help us to resolve any issues
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Lead Capture & Management Tool: SendPulse
Pros
It is easy to create, customize and send mobile optimized emails with SendPulse.
Cons
It is a perfect suite although it is highly priced compared to alternatives.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Good experience
During my virtual journey through the intergalactic realm, I stumbled upon SendPulse, a mind-blowing marketing platform operated by a team of friendly AI aliens! They offered an out-of-this-world experience with their hyper-personalized communication channels, allowing businesses to connect with customers across the universe through cosmic emails, space-age SMS, and telepathic push notifications. And let's not forget their AI-powered starship chatbot, aptly named AstroBot, who was always ready to navigate marketing conundrums in the blink of a binary eye. It was truly a cosmic marketing adventure that left me starstruck! 🚀🌌😃
Pros
The thing I liked most about SendPulse was their super cool mascot, a friendly AI-powered unicorn named Sparkle! It would pop up on the dashboard with quirky messages like "Let's create magic together!" and "Time to sparkle your marketing!" It added a fun and whimsical touch to the whole marketing experience. Plus, who doesn't love unicorns, right? 🦄😄
Cons
One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I logged into the platform. At first, it was cute and motivational, but after a while, it became a bit excessive. I mean, I appreciate the positive vibes, but I'd rather have a streamlined dashboard than a barrage of digital high-fives every time I wanted to get some serious marketing work done! 🙌😄
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
My Experience With SendPulse
Pros
When it comes to handling marketing, SendPulse is an all in one marketing solution
It makes email marketing easy and also comes with helpful CRM features
Cons
No bad experiences, SendPulse has been smooth
- Industry: Publishing
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Pretty similar to Mailchimp and other email marketing software
Pros
I tried SendPulse out of curiosity after I saw someone on Facebook talking about it. The free plan was attractive, so yeah, I had to give it a try. It was easy to import a part of my contacts (to fit the free plan's limits). Creating my first campaign was a bit confusing in the beginning, but after a while, I got the hang of it. Deliverability okay, so far.
Cons
The pricing model is not to my liking at all. I appreciate the "Unlimited number of emails" aspect that they offer even for the cheapest paid plan, but paying more for every 500 contacts is just not enticing.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
A worthy EDM serive for you to try
thought some small thing I think it need to improved, this is very great platform and worthy a trial
Pros
the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.
Cons
I think more integations API should be developed, and give more help on this.
also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful
Alternatives Considered
MailchimpReasons for Choosing SendPulse
Mailchimp is too strice and critical for user, not friendly enough to meSwitched From
MailchimpReasons for Switching to SendPulse
it is more easy to use.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Good for the price
Pros
Unlimited emails, good smtp, great tool to built emails
Cons
Poor integration, but its improving with new funcionalities
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Worth it
SendPulse has met my expectations and those of my organization. We intend to keep the service active, especially with the improvements that are coming with the possibility of integration with ChatGPT.
Pros
The possibility of creating streams of questions and answers that help me to respond to Internet users who come into contact through social networks.
Cons
It is not as easy as it is supposed to be. I already had some problems for changing important configurations
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
A great experience
I used Whatsapp for an education CRM to help students using Whatsapp.It worked well for what we were looking to do.
Pros
It's really easy to set up bots and communication workflows.
Cons
There are some settings that are hard to reach, and support is limited
- Industry: Sports
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Amazing site
Pros
It's interface is really easy to use and user friendly
Cons
I gotta pay multiple times for specific tasks to be able to achive
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Really Grow your business on a single platform
Pros
Instagram chatbotsBecause I can automate conversations with my customers on Instagram Direct and close more sales on Instagram.
Cons
I think the only drawback I have had so far is that I have not been able to verify my phone number.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Cool features
Pros
Localized price is very affordable compared to others
Cons
lack of documentation or SDK for React/Typescript
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
they do not clearly communicate the changes, it smells like a scam
I think it can improve
Pros
It seems to me an acceptable service, not very ergonomic but acceptable
Cons
I have worked on the platform and it seems comfortable to me, but they have made last-minute changes and they have not published or notified by email, I am still waiting for answers from a person in charge
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Marketing automation for medical office
Excellent
Pros
WhatsApp Bot and easy of implementation.
Cons
On big plan that cover the most important features with a discount.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Very Good
Pros
Easy to use, fast and accurate technical support and very good business service
Cons
It is not possible to register the sale by products, only by deals.
Alternatives Considered
FreshdeskReasons for Choosing SendPulse
most complete solutionReasons for Switching to SendPulse
Solution in Portuguese and cheaper price- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Free trial
multiple chat bot for oe buisness with various chanel might be a little bit easier to set up all at once.
Pros
Chatbot is very usefull and easy setup.
Cons
the interfase its a bit slow, might be a better way to do it
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Super Easy
Pros
This was a super easy and quick setup tool for chatbots.
Cons
The interface is so simple, it dont seems a powerfull saas in first impressions
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
The best Whatsapp Chatbot Service Provider
Pros
It's whatsapp chatbot service is very usefull for me. It increases my business as I implemented it's API with my CRM & now It worth me.
Cons
for Sendpulse We don't think any cons but one more thing they should improve is to give some whatsapp hatbot template for catalogs.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Send Pulse: Email Marketing made easy
I really like the app and it got me by for quite some time. There is no drag and drop builder like most never platforms so I've already moved on to a new product.
Pros
I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates.
Cons
I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
SendPulse Helps Keeps Subscriber Updated
Happy to use such an awesome product.
Pros
SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc.
Cons
Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse.
Response from SendPulse
Thank you for your review, happy to hear that you find combination of various tools in one product convenient.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Localize your Pricing
Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing. In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service in Nigeria are SMEs. Your dollar conversion rates are killing. For example, last month I paid N37,400 only for $44 bill only for me to renew this month at N52,800 for same $44 with a N15,400 difference. This is ridiculous and unacceptable. CBN dollar rates is N780 but your rate is N1,200 with a N420 difference. Your exchange rate is more than that of the parallel market. You need be sensitive to localizing your pricing and experience or create models that will be country-specific. The experience in your pricing since 2023 has been very bad. Your price has been increasing astronomically and your customer service agents have no explanation. Yes, you will argue that your price in dollar is same but your exchange rate variation is high. I am supposed to be working on my project but I am here writing for the world to see and I will also report to the relevant authorities in Nigeria to check you out; if possible suspend your operations for now till you find a way out. Thank you.
Pros
Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing.
Cons
Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Integrated email marketing made easy, swift, and seamless
We started using SendPulse about a year ago when we were looking to build out our leads and marketing client list. It's been essential to our firm since then, mainly due to the high ability for us to customize nearly everything, from end to end. The experience in using this software has only gotten better over time.
Pros
The A/B testing capabilities are something I highly value as a manager. Targeted messaging and push notifications enabled for leads are also an essential feature. Finally, I love how SendPulse allows us to promote special offers via push notifications to specific clients. The customizability of this platform is key.
Cons
The chatbot builder is a fantastic feature, but there has been a bit of a learning curve in building it and using it.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Excellent Email Marketing Tool with Great Features and Analytics
My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.
Pros
I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.
Cons
One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Best Platform
In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement.
Pros
Ease of use and email deliverability, it was the best among other options
Cons
Difficulty to configure and sending files in emails
Reasons for Switching to SendPulse
Price, ease of use, and email deliverability- Industry: E-Learning
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Mafe Jiménez | Owner of Mafe Jiménez
I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself.
Pros
I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations
Cons
I can't find anything wrong with this platform.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Good platform with good support
Good
Pros
Easy to use, with basic tools, good support, at a very competitive price.
Cons
The tools for editing and, above all, contact management are very basic and could be improved.
Reasons for Choosing SendPulse
Send mail is more flexible and simpler to use. Support I found now is better- Industry: Investment Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
SendPulse the best
i can manage my messages in whatsapp anda have the control with mi employed
Pros
The simple funcionality and the economic prices
Cons
all the products is very easy to use, is very intuitive
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Chatbot for Whatsapp Only
Very good for the price.
Pros
The chatbot is very easy to program. It's very good for its value.
Cons
The chat page itself is not very intuitive. The tags don't work as they should, it's very hard to find an specific contact when you want to chat.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Still using it
Until now very good experience, still finding out all the potencial it has
Pros
Automation of Social Media is critical for the next 10-20 years to come. The sooner we adapt the more competitive we will become
Cons
Every step is self made. You have to elaborate every chatflow, conect every bot. It requires some experience in computers
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Your mailings are better with Sendpulse
I was able to send my emails to all users because we owe it to our customers and it is important that they receive a corporate email without inconveniences and above all with the quality that Sendpulse can handle.
Pros
Sendpulse is a great tool that helps in a transversal way in all areas since it sends all the information of what you want to implement and above all the image of the whole company through an email.
Cons
There should not be a charge at the beginning to be able to log in because this scares users away and if they want to give something for free it should be without putting their credit card.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for Free Trial
-
Review Source
Great for less money!
Pros
Price and chatbot features are very good.
Cons
Limited Whatsapp Business API on trial test.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
thanjs
its o
Pros
I liked how intuitive it is, and that I was able to integrate everything quickly
Cons
What I liked the least is having to pay for wpp campaigns
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
It is a new experience for campaign automation but it has some things to improve and automate
In Progress
Pros
the Manager ChatBots and create new flows
Cons
CRM, The prices, and having to pay for modules separately
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
send pulse success
the ease of using the tool, all very intuitive and easy to configure, in addition to the support
Pros
the ease of using the tool, all very intuitive and easy to configure, in addition to the support
Cons
the ease of using the tool, all very intuitive and easy to configure, in addition to the support
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
endPulse is a Must-Have for Effective Marketing!
Pros
SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all your marketing campaigns in one place.The platform is user-friendly and offers plenty of customization options to create visually appealing and engaging campaigns.The customer support team is excellent and always available to assist with any questions or concerns.
Cons
The pricing plans can be a bit confusing, especially for users who are just starting and may not know which features they need.The reporting and analytics could be more detailed and customizable to provide deeper insights into campaign performance.
- Industry: Events Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
help
I need Instagram answer in posts !
Pros
Many chat has a great tool. its responde instagram post in moments ! thats great!
Cons
App is cool .. I need the tool that a spoke above !
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Good tool!
Pros
The price for small/medium business and the Functions of chatbot
Cons
I miss some nativa integrations, like: I can't creat a webhook native link do recive and mapping information. So a have to use Make (integromat) to do simple things.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Simple to setup and effective
The product is exactly what I needed for my small business. I use email marketing.
Pros
Inexpensive, easy to use and very effective
Cons
I have no complains until now. The service is cheap and effective.
Alternatives Considered
Mailchimp- Industry: Program Development
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
SendPulse review
Pros
I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.
Cons
No, for now i dont have any problem for using sendpulse
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Incredibly grateful.
The platform is dynamic, easy to use, practical and I got everything I was looking for at a great value
Pros
I was impressed at the ease of using the platform.
Cons
I had some difficulty with customer support
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
I recommend Sendpulse
Pros
Sendpulse It is a useful and easy to use tool.
Cons
I would like to have more attractive and varied landpages
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Test
Pros
The ease of programming the bot and desing
Cons
The number of subscribers for my chatbot is a bit expensive
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
helps to automize business
Pros
the facilitation of business automation
Cons
in chatbots it is not possible to regroup the buttons in the way you want
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Really good for web notifications
Pros
Really easy to use and intuitive, the offline notifications is also a really good feature
Cons
The features a really good but it could have a way that could be easier to know how to use and implement all of them
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great
Pros
it si really simple to get used to the platform and to begin to use it
Cons
modular pricing seem to be like paying for extra all the time