About SendPulse

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. With SendPulse, you will get access to unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while our paid subscriptions start at just $9.85 per month.
SendPulse Software - Drug&Drop Email Builder
SendPulse Software - Email Reports
SendPulse Software - Email Templates
SendPulse Software - Chatbot Builder
SendPulse Software - Website Builder
SendPulse Software - Pop-up Builder
SendPulse video
SendPulse Software - Drug&Drop Email Builder - thumbnail
SendPulse Software - Email Reports - thumbnail
SendPulse Software - Email Templates - thumbnail
SendPulse Software - Chatbot Builder - thumbnail
SendPulse Software - Website Builder - thumbnail

SendPulse pricing

SendPulse has a free version and does not offer a free trial. SendPulse paid version starts at US$8.00/month.

Starting Price:
US$8.00/month
Free Version:
Yes
Free trial:
No

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Browse SendPulse Reviews

693 of 693 reviews
Sort by:
Jennifer
Jennifer
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/9/2023

I love how easy it is to use and the template library is extensive

My favorite feature of the EDM campaign editing menu is. In the library, I was able to quickly locate a mailing template that I could then easily and graphically modify to meet my needs.

Pros

Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my dealings with clients and customers.

Cons

The lack of sufficient Email verification is the thing I despise the most. We should all verify emails before sending out a campaign, but nobody ever does. Unfortunately, I can't check all of my listings every month because of the monthly limits on email verification.

Mario
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
1

4
Reviewed on 6/7/2023

Good platform but need little bit of upgrades

I'm still testing the platform

Pros

The price is quite cheap. It's easy to use in some ways.

Cons

Maybe a Contacts section with more specific features. More native integrations with other apps and CRM's

Alternatives Considered

Constant Contact, MailerLite and Brevo

Reasons for Choosing SendPulse

The platform doesn't work and have a lot of failures

Switched From

ActiveCampaign and Mailchimp

Reasons for Switching to SendPulse

The price comparing with the email sends and contacts allowed
nitin
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 11/7/2024

Connect WhatsApp Business Account

Cons

I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo is not good because it says to call or email but no call or email comes and when I log in and go for support it says no one. It is a new person and it is difficult for him to explain everything from that point of view and he does not know how to write an email to anyone. I have wasted a lot of time because there are other platforms that provide better service than you are doing.

Ewa
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 2/5/2024

Lead Capture & Management Tool: SendPulse

Pros

It is easy to create, customize and send mobile optimized emails with SendPulse.

Cons

It is a perfect suite although it is highly priced compared to alternatives.

Avash
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/10/2024

Unlimited Email Marketing in Affordable Price

Overall, it has been a great experience with SendPulse as I have been using it to send marketing and automated emails using API. I wasn't expecting Course Builder to come with it but it's also a great tool. I highly recommend SendPulse to everyone; especially because you have the free options to play with before being a paid customer.

Pros

I generally use SendPulse for email marketing campaigns and I like how I can send basically unlimited emails on any paid plan. I don't send a lot of emails but its one less thing to worry about while using SendPulse. The plans aren't expensive either - just around the market price. Although, I haven't launched it yet - I am working with the course builder and it also seems great so far. The Web Push Notifications are handy for me as I have collected a fair amount of subscribers.

Cons

I noticed 'sometimes' the emails I send go to trash even though I have verified domain using DNS or something. Except that, I do not recall of any thing that I don't like about SendPulse.

Response from SendPulse

Thank you for your review. It's great to see that you are using a range of SendPulse tools.

Replied 17/10/2024
Harry
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
1
Customer Support
1

2
Reviewed on 10/11/2023

Terrible customer support

We lost much money using this app, never again

Pros

Cheap app with many declared marketing tools

Cons

Terrible customer support, they don't want to help us to resolve any issues

Suzanne
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 3/6/2024

My Experience With SendPulse

Pros

When it comes to handling marketing, SendPulse is an all in one marketing solution
It makes email marketing easy and also comes with helpful CRM features

Cons

No bad experiences, SendPulse has been smooth

Eduardo
Eduardo
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

4
Reviewed on 27/7/2023

Good experience

During my virtual journey through the intergalactic realm, I stumbled upon SendPulse, a mind-blowing marketing platform operated by a team of friendly AI aliens! They offered an out-of-this-world experience with their hyper-personalized communication channels, allowing businesses to connect with customers across the universe through cosmic emails, space-age SMS, and telepathic push notifications. And let's not forget their AI-powered starship chatbot, aptly named AstroBot, who was always ready to navigate marketing conundrums in the blink of a binary eye. It was truly a cosmic marketing adventure that left me starstruck! 🚀🌌😃

Pros

The thing I liked most about SendPulse was their super cool mascot, a friendly AI-powered unicorn named Sparkle! It would pop up on the dashboard with quirky messages like "Let's create magic together!" and "Time to sparkle your marketing!" It added a fun and whimsical touch to the whole marketing experience. Plus, who doesn't love unicorns, right? 🦄😄

Cons

One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I logged into the platform. At first, it was cute and motivational, but after a while, it became a bit excessive. I mean, I appreciate the positive vibes, but I'd rather have a streamlined dashboard than a barrage of digital high-fives every time I wanted to get some serious marketing work done! 🙌😄

Rodrigo
Rodrigo
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 26/6/2023

Great for less money!

Pros

Price and chatbot features are very good.

Cons

Limited Whatsapp Business API on trial test.

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/5/2023

endPulse is a Must-Have for Effective Marketing!

Pros

SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all your marketing campaigns in one place.The platform is user-friendly and offers plenty of customization options to create visually appealing and engaging campaigns.The customer support team is excellent and always available to assist with any questions or concerns.

Cons

The pricing plans can be a bit confusing, especially for users who are just starting and may not know which features they need.The reporting and analytics could be more detailed and customizable to provide deeper insights into campaign performance.

Kristen
Kristen
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 19/11/2020

Great for businesses just starting out

I really haven't had any negative experiences with SendPulse, other than some minor complaints detailed in the "Cons" section of my review. They've been very helpful and friendly in fixing any issues I've had, and overall I've enjoyed working with this software.

Pros

I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following.

They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly.

Cons

It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter.

Alternatives Considered

Mailchimp

Reasons for Switching to SendPulse

While other sites had better features and template options, their overall costs were far too expensive for a business just starting to build a customer base, and their free trials were incredibly limited.
Sol
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
5

5
Reviewed on 8/4/2022

Good software with perks.

Great customer service.

Pros

I love that you do SMS & emails. I think that it is a great value for start ups.

Cons

Definitely a step above their old version, but needs a guide map to a goal for new people who sign up. What do you want to do, then guide you to do that for people who are new beginners per se. Your plugin wasn't as friendly/easy as it should be for WordPress. I figured it out, but should have more help tips for beginners. Maybe add a YouTube video right into the plugin on how to use it and setup short codes.

Alternatives Considered

Omnisend

Reasons for Choosing SendPulse

Mailchimp is too expensive and didn't really do SMS at the time.

Switched From

Mailchimp

Reasons for Switching to SendPulse

Gave me time to build my list and learn the software. Sometimes it takes a little time to get ready for an email launch.
Andre Luiz
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 5/7/2023

Incredibly grateful.

The platform is dynamic, easy to use, practical and I got everything I was looking for at a great value

Pros

I was impressed at the ease of using the platform.

Cons

I had some difficulty with customer support

Telmo
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 1/6/2023

I recommend Sendpulse

Pros

Sendpulse It is a useful and easy to use tool.

Cons

I would like to have more attractive and varied landpages

Nicolas
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 13/5/2023

A great experience

I used Whatsapp for an education CRM to help students using Whatsapp.It worked well for what we were looking to do.

Pros

It's really easy to set up bots and communication workflows.

Cons

There are some settings that are hard to reach, and support is limited

Carlos
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/5/2023

Really Grow your business on a single platform

Pros

Instagram chatbotsBecause I can automate conversations with my customers on Instagram Direct and close more sales on Instagram.

Cons

I think the only drawback I have had so far is that I have not been able to verify my phone number.

Verified Reviewer
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 19/5/2023

Cool features

Pros

Localized price is very affordable compared to others

Cons

lack of documentation or SDK for React/Typescript

Alan
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/5/2023

Great Tool

It is amazing tool to save time and improve efficiency

Pros

It is a complete set of marketing automation

Cons

none. this tool for my necessity is enough

Darly
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/5/2023

cost benefit

It is a tool that mostly delivers what it promises and has good features

Pros

Cost-effective compared to other tools and integration between tools

Cons

The bot could be simpler to apply and lacks some features

Bruno
  • Industry: Recreational Facilities & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

5
Reviewed on 22/4/2023

Form the Organizationn

Pros

for integration with others application and give m general organization

Cons

give more orgaization in the fonel and I try control proccess

Paul
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
2
Customer Support
5

3
Reviewed on 24/3/2023

they do not clearly communicate the changes, it smells like a scam

I think it can improve

Pros

It seems to me an acceptable service, not very ergonomic but acceptable

Cons

I have worked on the platform and it seems comfortable to me, but they have made last-minute changes and they have not published or notified by email, I am still waiting for answers from a person in charge

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
2
Customer Support
4

3
Reviewed on 13/9/2016

Good but API is hard work

So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you.

Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine.

Full Review:

SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it.

My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up.

If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION:

The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works.

SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot).

On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png

(the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/)

I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it?

And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API?

Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low.

SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great.

I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.

Pros

Price
Web Interface
Email Builder

Cons

API
Can't use Email Builder emails in the SMTP email interface

Juan Daniel
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/4/2023

Great tool to our email marketing campains

Pros

I think the platform is the best thing in Sendpulse

Cons

I think the price can be better, so i'm not agree

Gian
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/3/2023

Very Good

Pros

Easy to use, fast and accurate technical support and very good business service

Cons

It is not possible to register the sale by products, only by deals.

Alternatives Considered

Freshdesk

Reasons for Choosing SendPulse

most complete solution

Reasons for Switching to SendPulse

Solution in Portuguese and cheaper price
Adams Aime Desire
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 26/5/2023

Adams review

Pros

What i like the most about SendPulse is the easy way to set up a chat bot, and the low cost of the service

Cons

What i like least is the fact that the whatsapp chat bot integration do not have free plan

Eburuche
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
3
Customer Support
1

3
Reviewed on 16/11/2023

Localize your Pricing

Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing. In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service in Nigeria are SMEs. Your dollar conversion rates are killing. For example, last month I paid N37,400 only for $44 bill only for me to renew this month at N52,800 for same $44 with a N15,400 difference. This is ridiculous and unacceptable. CBN dollar rates is N780 but your rate is N1,200 with a N420 difference. Your exchange rate is more than that of the parallel market. You need be sensitive to localizing your pricing and experience or create models that will be country-specific. The experience in your pricing since 2023 has been very bad. Your price has been increasing astronomically and your customer service agents have no explanation. Yes, you will argue that your price in dollar is same but your exchange rate variation is high. I am supposed to be working on my project but I am here writing for the world to see and I will also report to the relevant authorities in Nigeria to check you out; if possible suspend your operations for now till you find a way out. Thank you.

Pros

Sendpulse, you have a good service but your SMTP connections never work for me any way. However, I think you need to be sensitive with local pricing.

Cons

Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria.

Shivang
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 1/11/2023

Integrated email marketing made easy, swift, and seamless

We started using SendPulse about a year ago when we were looking to build out our leads and marketing client list. It's been essential to our firm since then, mainly due to the high ability for us to customize nearly everything, from end to end. The experience in using this software has only gotten better over time.

Pros

The A/B testing capabilities are something I highly value as a manager. Targeted messaging and push notifications enabled for leads are also an essential feature. Finally, I love how SendPulse allows us to promote special offers via push notifications to specific clients. The customizability of this platform is key.

Cons

The chatbot builder is a fantastic feature, but there has been a bit of a learning curve in building it and using it.

Humberto
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/7/2023

Best Platform

In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement.

Pros

Ease of use and email deliverability, it was the best among other options

Cons

Difficulty to configure and sending files in emails

Alternatives Considered

SendGrid and Mailgun

Reasons for Switching to SendPulse

Price, ease of use, and email deliverability
Victor
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
2

5
Reviewed on 26/7/2023

Excellent Email Marketing Tool with Great Features and Analytics

My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.

Pros

I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.

Cons

One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.

Tina
  • Industry: Publishing
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 2/4/2024

Pretty similar to Mailchimp and other email marketing software

Pros

I tried SendPulse out of curiosity after I saw someone on Facebook talking about it. The free plan was attractive, so yeah, I had to give it a try. It was easy to import a part of my contacts (to fit the free plan's limits). Creating my first campaign was a bit confusing in the beginning, but after a while, I got the hang of it. Deliverability okay, so far.

Cons

The pricing model is not to my liking at all. I appreciate the "Unlimited number of emails" aspect that they offer even for the cheapest paid plan, but paying more for every 500 contacts is just not enticing.

alan
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
5
Ease of Use
3
Customer Support
2

5
Reviewed on 5/7/2023

thanjs

its o

Pros

I liked how intuitive it is, and that I was able to integrate everything quickly

Cons

What I liked the least is having to pay for wpp campaigns

Juan
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 19/7/2023

Still using it

Until now very good experience, still finding out all the potencial it has

Pros

Automation of Social Media is critical for the next 10-20 years to come. The sooner we adapt the more competitive we will become

Cons

Every step is self made. You have to elaborate every chatflow, conect every bot. It requires some experience in computers

María Fernanda
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/5/2023

Mafe Jiménez | Owner of Mafe Jiménez

I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself.

Pros

I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations

Cons

I can't find anything wrong with this platform.

Rafael
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 31/5/2023

Good platform with good support

Good

Pros

Easy to use, with basic tools, good support, at a very competitive price.

Cons

The tools for editing and, above all, contact management are very basic and could be improved.

Alternatives Considered

Mailchimp and Mailjet

Reasons for Choosing SendPulse

Send mail is more flexible and simpler to use. Support I found now is better
Victoria
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
2

4
Reviewed on 17/6/2023

Chatbot for Whatsapp Only

Very good for the price.

Pros

The chatbot is very easy to program. It's very good for its value.

Cons

The chat page itself is not very intuitive. The tags don't work as they should, it's very hard to find an specific contact when you want to chat.

David
  • Industry: Investment Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/5/2023

SendPulse the best

i can manage my messages in whatsapp anda have the control with mi employed

Pros

The simple funcionality and the economic prices

Cons

all the products is very easy to use, is very intuitive

Jefferson
  • Industry: Events Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/7/2023

help

I need Instagram answer in posts !

Pros

Many chat has a great tool. its responde instagram post in moments ! thats great!

Cons

App is cool .. I need the tool that a spoke above !

César
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/5/2023

Simple to setup and effective

The product is exactly what I needed for my small business. I use email marketing.

Pros

Inexpensive, easy to use and very effective

Cons

I have no complains until now. The service is cheap and effective.

Alternatives Considered

Mailchimp
Adrian
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

3
Reviewed on 10/7/2023

It is a new experience for campaign automation but it has some things to improve and automate

In Progress

Pros

the Manager ChatBots and create new flows

Cons

CRM, The prices, and having to pay for modules separately

Nathan
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/8/2023

Really good for web notifications

Pros

Really easy to use and intuitive, the offline notifications is also a really good feature

Cons

The features a really good but it could have a way that could be easier to know how to use and implement all of them

Jose
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/5/2023

Your mailings are better with Sendpulse

I was able to send my emails to all users because we owe it to our customers and it is important that they receive a corporate email without inconveniences and above all with the quality that Sendpulse can handle.

Pros

Sendpulse is a great tool that helps in a transversal way in all areas since it sends all the information of what you want to implement and above all the image of the whole company through an email.

Cons

There should not be a charge at the beginning to be able to log in because this scares users away and if they want to give something for free it should be without putting their credit card.

Enrique Alejandro
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 29/7/2023

Test

Pros

The ease of programming the bot and desing

Cons

The number of subscribers for my chatbot is a bit expensive

leydiane
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/5/2023

send pulse success

the ease of using the tool, all very intuitive and easy to configure, in addition to the support

Pros

the ease of using the tool, all very intuitive and easy to configure, in addition to the support

Cons

the ease of using the tool, all very intuitive and easy to configure, in addition to the support

Alyson
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 2/6/2023

Good tool!

Pros

The price for small/medium business and the Functions of chatbot

Cons

I miss some nativa integrations, like: I can't creat a webhook native link do recive and mapping information. So a have to use Make (integromat) to do simple things.

Renato
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
2

4
Reviewed on 23/5/2023

Good for the price

Pros

Unlimited emails, good smtp, great tool to built emails

Cons

Poor integration, but its improving with new funcionalities

Jose Antonio
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 30/6/2023

Im using the trial

Pros

they have a 7 days free trial so i can test if it works for me

Cons

i think that i need to used more to find someting bad

Jonathan
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/6/2023

helps to automize business

Pros

the facilitation of business automation

Cons

in chatbots it is not possible to regroup the buttons in the way you want

Pacho
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/6/2023

Amazing site

Pros

It's interface is really easy to use and user friendly

Cons

I gotta pay multiple times for specific tasks to be able to achive

Saulo
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/6/2023

the best tool i found

I only use it for sending emails and email campaigns, and I love it. Delivery is great, reports are simple but accurate. It was really the best value for money I found.

Pros

email management is amazing, easy to use and understand.

Cons

não sei dizer. realmente, para a minha necessidade, não tive problemas.

Isabela
  • Industry: Philanthropy
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 21/4/2023

Very useful

Pros

Very easy to use, very intuitive in general.

Cons

Its more expensive than other services.

693 reviews

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