About SendPulse

SendPulse is a cloud-based marketing solution that allows users to manage email, text messaging and push notifications through a single platform. It is suitable for small and midsize businesses. SendPulse’s email features allows users to set up emails with a drag-and-drop editor and ready-made templates. Users can check the performance of their email campaigns with A/B testing tools. SendPulse also provides email servers with reputed IP addresses to help ensure email delivery. Users can send instant and personalized notifications to customers' devices using the SendPluse push notification feature. SendPulse’s text messaging service allows users to send messages to more than 200 countries. The messaging service can send texts automatically based on a user-defined schedule. Predictive analytics tools help determine when to message clients. Support is provided through an online knowledge base, over the phone and via email. SendPulse is available with a monthly subscription or pay-as-you-go pricing.
SendPulse Software - Email template editor
SendPulse Software - A/B testing
SendPulse Software - Campaign tracking
SendPulse Software - Email delivery status
SendPulse Software - Campaign statistics
SendPulse video
SendPulse Software - Email template editor - thumbnail
SendPulse Software - A/B testing - thumbnail
SendPulse Software - Campaign tracking - thumbnail
SendPulse Software - Email delivery status - thumbnail
SendPulse Software - Campaign statistics - thumbnail

SendPulse pricing

SendPulse has a free version and offers a free trial. SendPulse paid version starts at US$8.00/month.

Starting Price:
US$8.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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SendPulse Reviews

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.5
Customer Support
4.4
5 reviews of 458 View all reviews
Zachariah
  • Used for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 25/4/2018

SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.

The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers.

We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).

Pros

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.

The software allows you to send a huge number of emails (to clean email addresses) with ease.

They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).

Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.

(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Cons

It would be good to have an email cleaner built into the software rather than having to use an external service.

I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Gabor
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 30/3/2022

Best newsletter service

I have switched over to SendPulse about a year ago or so. Before I was using another software doing similar functions. I never regretted the switch and have switch or newly signed up my customers to it too. I highly recommend.

Pros

This is one of the easiest software to use from all the newsletter software I have been using in the past. This is also one of the cheapest.

Cons

There are a few parts which needs a bit more polishing. The newsletter building part could be more user friendly.

Alternatives Considered

Sendinblue

Reasons for Choosing SendPulse

Mailchimp became much more expensive and also harder to use.

Switched From

Mailchimp

Reasons for Switching to SendPulse

Faster customer support.
Luciano
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

1
Reviewed on 7/12/2021

CAUTION! Worst customer service in the industry

I've been working with email marketing platforms for over 15 years and by far, SendPulse is the worst customer service I've ever experienced. For almost 2 weeks I have been trying to solve a problem that is preventing me from sending emails and they are not making the slightest effort to understand and solve it. The service is grumpy and extremely slow, totally below the level of competitors I've used before.
I bitterly regret having chosen this company and I just haven't changed it yet because the automations were too much work to set up.

Pros

- it'scheap
- nothing else to praise so far

Cons

- slow software
- slow customer service (if any)
- they moderate the emails manually, which can slow down the process a lot, and they don't have a criterion (I had emails approved that were later disapproved, with no difference between them)

Alternatives Considered

ActiveCampaign, SendGrid, Mailchimp and Amazon Pinpoint

Reasons for Choosing SendPulse

lower price

Switched From

SendGrid

Reasons for Switching to SendPulse

lower price
Omar
  • Industry: Management Consulting
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/10/2022

Very good software!

Everything good.

Pros

Easy to onboard and many marketing functions to integrate with CRM.

Cons

Social Media Management needs more features and will be the most cost-efective marketing and CRM tool for SMB market.

Reasons for Switching to SendPulse

Costo y beneficio.
EDUARDO
  • Industry: Marketing & Advertising
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/1/2020

SENDPULSE REVIEW

IT IS GOOD AND I WILL START USING MY OWN NEW DOMAIN AND I WILL START PAYING A PLAN FROM YOU GUYS EVERY WEEK

I HAD REFERRED YOUR COMPANY TO OVER 300 NEW USERS FOR THE LAST 2 YEARS

Pros

IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS...

I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES

Cons

WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST

YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR

BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS

Alternatives Considered

Sendinblue

Reasons for Choosing SendPulse

THEY PUT TOO MANY ISSUES WHEN SENDING E-MAILS AND TOO MANY PROBLEMS WITH THE SPAM THING

Switched From

Sendinblue

Reasons for Switching to SendPulse

IT IS FASTER AND EASIER AND YOUR CUSTOMER SERVICE HELPS VERY SOON AND YOUR CUSTOMER SERVICE REALLY UNDERSTAND AND HELP US WHEN WE NEED IT

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