--- description: Review of BestNotes Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BestNotes | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Web-Based EMR Software](/directory/120/web-based-emr-software/software) > [BestNotes](/software/3124/bestnotes) # BestNotes Canonical: https://www.softwareadvice.ie/software/3124/bestnotes Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.ie/software/3124/bestnotes?page=2) > BestNotes is an HIPAA compliant customer relationship management (CRM) and electronic health record (EHR) database system designed for the Behavioral Health and Addiction Treatment industry. BestNotes merges a CRM and EHR tools into a highly effective software that improves client interactions. BestNotes requires no upfront fees and offers users a month-to-month contract and free training/support. BestNotes offers a fully integrated suite including scheduling, patient portal, practice management, documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting features. Automatic updates are applied to documentation to ensure audit and accreditation compliance. Point and click documentation allows users to quickly create group notes and treatment plans. BestNotes tracks sales activity; follow-ups, referrals, and ongoing customer interactions. The software covers the full spectrum of client interactions starting with a secure and HIPAA- compliant patient portal that can be connected to a company’s website with a customized application to auto-populate into intake and clinical documentation. A smart calendar enables users to customize appointment types to include billing and necessary documents for service delivery. Calendar allows users to track no-shows, cancellations and attendance and send appointment reminders via text message. Our audit and accreditation compliant documentation includes: Pre-Screen, Intake Assessment, Nursing Assessment, History/Physical Assessment, BioPsychosocial Assessment, Psychiatric Evaluation, Comprehensive Diagnostic Assessment, Master Treatment Plan, Treatment Plan Review, Discharge Summary, Medication Management, Vitals/Allergies, Group Notes, Progress Notes (Clinical, DAP, Medication and SOAP options), Case Management, Utilization Review, Consents Tracking outcomes, now a Joint Commission requirement, is easy with BestNotes\!. Send and receive nationally recognized questionnaires electronically and view client and organizational reporting. Keep track of your ongoing charges and payments with a customizable ledger\! Create invoices, superbills and easily build HCFA-1500 or UB-04 claim forms to eliminate double data entry. To help facilitate effective management of Prior Auths for customers, the BestNotes Prior Authorizations module has been designed to allow staff to: Input Authorization information for patients prior to services being rendered Create Authorization templates in an effort to streamline data entry and help prevent input errors Track and monitor usage of services rendered against a patient's Authorizations With our eMAR, users can group clients together for a customizable med-pass time, prep medications and track inventory, see when a medication is taken or refused and capture employee and client signature, out-of-the-box reporting for easy quality assurance. BestNotes reporting features comes with 60+ reports out of the box. Users can also build custom reports. Human resources can securely store employee files, capture signatures for reviews, disciplinary action, notifications or benefits, receive customizable job applications through your website and track ongoing education credits. Please contact us for a demonstration: sales@bestnotes.com > > Verdict: Rated **4.5/5** by 212 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 212 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BestNotes - **Location**: Twin Falls, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Per User - **Pricing Details**: Unlimited training and support and month-to-month contract. $59 per user/month for first 10 users, $25 per user/month for users 11-100 and $13 per user/month for users 101+. Visit our pricing page on our website to learn more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Analytics - Ancillary Care Provider Access - Appointment Management - Appointment Scheduler - Appointment Scheduling - Audit Trail - Automatic Transcription - Autonomous Task Execution - Billing & Invoicing - Calendar Management - Care Plan Management - Case Management - Case Notes - Charting - Chat/Messaging ## Integrations (5 total) - ALERE - EZClaim - EZClaimPay - Known Factors - Millennium ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Web-Based EMR Software](https://www.softwareadvice.ie/directory/120/web-based-emr-software/software) ## Related Categories - [Web-Based EMR Software](https://www.softwareadvice.ie/directory/120/web-based-emr-software/software) - [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.ie/directory/178/psychiatry-emr-software/software) - [Substance Abuse EMR Software](https://www.softwareadvice.ie/directory/180/substance-abuse-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.ie/directory/426/mac-emr/software) - [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (859 reviews) 2. [EHRYourWay](https://www.softwareadvice.ie/software/3789/ehryourway) — 4.9/5 (529 reviews) 3. [TheraNest](https://www.softwareadvice.ie/software/390303/theranest) — 4.4/5 (1056 reviews) 4. [Alleva](https://www.softwareadvice.ie/software/365334/alleva) — 4.5/5 (282 reviews) 5. [SimplePractice](https://www.softwareadvice.ie/software/81975/simplepractice) — 4.6/5 (2828 reviews) ## Reviews ### "Team Best Notes" — 5.0/5 > **Anika** | *10 September 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: For a not so tech person, I love the ease of use\! Sidekick has tremendously helped to cut worktime in half. > > **Cons**: From my mobile device, I can only make and change appointments. I would love to be able to open best notes on my mobile device. > > I have had no issues with Best Notes. Best Notes has made my work more efficient and organized. I have also learned new things. ----- ### "BestNotes is a great value" — 4.0/5 > **Mindy** | *10 September 2026* | Religious Institutions | Recommendation rating: 8.0/10 > > **Pros**: ’ve had a very positive experience with BestNotes. The system is user-friendly, organized, and makes it much easier to keep track of documentation and client information in one place. I especially appreciate how straightforward it is to navigate and complete daily tasks. I would definitely recommend BestNotes to other professionals looking for an easy-to-use behavioral health EHR with strong support and useful features. > > **Cons**: When a client returns all records should be combined from the past stay to the newest one so all staff members can easily find client records from previous stay until now rather than going between charts. ----- ### "Best Notes is Best Practice" — 5.0/5 > **Mary** | *16 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: This is a well thought emr. Great honest and real customer service is available always and always outshining everyone else > > **Cons**: Truly there's nothing I don't like. It is easy to use and very friendly. They listen to use and are always upgrading. > > While I was working with my employer I really miss best notes. I truly love the ease and back end of this product ----- ### "My Review Luciano" — 5.0/5 > **Luciano** | *14 September 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: I like the user friendliness of the program and how it automatically saves your work. I also like how quick everyone gets back to you. > > **Cons**: The options for Recovery Plans, the options for Interventions are the same for everything and objectives have more to do with school than recovery. I wish BASIS-24 was an option for Outcomes. > > I worked with CareLogic for years, and I have to say I enjoy BestNotes more in a lot of ways. There are some things I wish were different but overall great experience. ----- ### "Awesome EHR platform." — 5.0/5 > **Angela** | *14 September 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I currently use the Classic platform and the HIPPA tier and security for patient records is very important. It is also very easy to use this EHR platform. The BN team customer support is spot on and easily takes care of any issues. There is also the option of using EMAR for patient medications. > > **Cons**: With the Classic platform; currently can not "pull" in insurance payments into patient accounts. I believe the new platform with be able to provide that. > > I have been using BestNotes for over 10 years. I'm looking forward to switching to the new platform when it's ready. This EHR is user friendly for all staff. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.ie/software/3124/bestnotes?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/3124/bestnotes) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data