--- description: Review of Reply Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Reply | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Gaming and Casino CRM Software](/directory/340/gaming-casino-crm/software) > [Reply](/software/31257/reply) # Reply Canonical: https://www.softwareadvice.ie/software/31257/reply Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/31257/reply?page=2) > Reply.io helps sales teams book more meetings with less effort using AI-powered, multichannel outreach. It’s a sales engagement platform built to help reps and agencies connect with the right prospects, start conversations at scale, and book more meetings — all without the manual work. Use AI to find leads, write emails, follow up across channels, and even chat with website visitors, automatically. Perfect for growing sales teams, agencies, and anyone tired of chasing cold leads. Key features: - AI SDR that works for you; - Built-in B2B database; - Multichannel outreach; - Findy Chrome Extension; - AI-powered personalization; - Email Deliverability Suite. What makes Reply different: - Your own AI SDR that doesn’t just automate, It actually learns your product and adapts your outreach. - Whitelabel available. Perfect for agencies that want to offer a branded solution. - Agency Growth Hub. Purpose-built tools for lead gen agencies: dashboard, API, client management, bulk actions. Who it’s for: - Sales teams looking to scale outreach without hiring more reps. - Agencies offering lead generation and outreach services to clients. - Founders or solo sellers who need more conversations, faster. - Businesses with multilingual audiences who need global outreach. Benefits of using Reply: - Save hours every week → Automate the repetitive stuff so your team can focus on selling, not chasing. - Reach more prospects, faster → Multichannel touchpoints and AI sequences help you scale outreach without losing the personal touch. - Book more qualified meetings → Let AI handle the heavy lifting (from prospecting to scheduling), so your calendar fills itself. - Stay out of spam → Built-in email tools keep your sender score healthy and your messages in inboxes. - Grow without growing your team → Get the power of a full sales team with fewer resources. Loved by 3,000+ teams worldwide \& G2 Top 50 Sales Product of 2024\! > > Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 95 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Reply App - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: The Email Volume plan provides lightweight email automation for small teams. Pricing starts at $49/user/month. Then there is the Multichannel plan for growing teams interested in the full power of multichannel engagement, priced at $89/user/month. The Agency Starter plan is $166/account/month, and it’s the perfect sales engagement tool for small agencies. For larger agencies seeking the full power of multichannel engagement - Reply has the Agency Professional plan with the custom pricing. Not sure which plan works best for you? Start your risk-free 14-day free trial to get an idea of Reply - you get a full set of core features with any plan you choose. Chat with Reply support to get any additional information you may need. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg and 14 more ## Features - AI Writing Assistant - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Audio File Management - Audio/Video Recording - Auto-Dialer - Business Process Automation - CRM - Calendar Management - Call Recording - Campaign Management - Client Management - Collaboration Tools - Communication Management - Contact Database - Contact Management ## Integrations (10 total) - Close - Copper - Gmail - HubSpot CRM - Microsoft Exchange - Office 365 Document Management - Pipedrive - Salesforce Platform - Vidyard - Zendesk Sell ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Gaming and Casino CRM Software](https://www.softwareadvice.ie/directory/340/gaming-casino-crm/software) ## Related Categories - [Gaming and Casino CRM Software](https://www.softwareadvice.ie/directory/340/gaming-casino-crm/software) - [CRM Apps](https://www.softwareadvice.ie/directory/1491/mobile-crm/software) - [iPad CRM Software](https://www.softwareadvice.ie/directory/433/ipad/software) - [Sales Force Automation Software](https://www.softwareadvice.ie/directory/254/sales-force-automation/software) - [Hotel CRM Software](https://www.softwareadvice.ie/directory/339/hospitality-hotel-resort-crm/software) ## Alternatives 1. [Pipedrive](https://www.softwareadvice.ie/software/321306/pipedrive) — 4.5/5 (3042 reviews) 2. [Vanillasoft](https://www.softwareadvice.ie/software/122131/vanilla-soft) — 4.6/5 (233 reviews) 3. [Freshsales](https://www.softwareadvice.ie/software/113796/freshsales) — 4.5/5 (621 reviews) 4. [Keap](https://www.softwareadvice.ie/software/139060/infusionsoft-crm) — 4.1/5 (1298 reviews) 5. [LeadSquared](https://www.softwareadvice.ie/software/33191/leadsquared) — 4.3/5 (167 reviews) ## Reviews ### "Reply is the marketing suite most businesses need but don't know exist" — 5.0/5 > **Erwin** | *29 September 2019* | Capital Markets | Recommendation rating: 10.0/10 > > **Pros**: Comprehensive feature set for efficient outbound and inbound marketing automation. Great support round the clock. > > **Cons**: Nothing, I really appreciate that they're constantly improving the software and adding features that are actually useful. > > Reply provides a very pleasant user experience, I highly recommend giving it a try. ----- ### "Reply is a great tool with a host of features" — 4.0/5 > **Verified Reviewer** | *29 March 2018* | Internet | Recommendation rating: 7.0/10 > > **Pros**: The best thing about Reply is how many features it has. From A/B testing emails to swapping between plain text or linked opt-outs, it has pretty much everything you could ask for. A few of the top features: -Delivery based on prospect's time zone -A/B testing -Advanced statistics and reporting -Email throttling limits (i.e., sending amounts and time between each email being sent) -Super fast responses from the support team > > **Cons**: Reply can be difficult to get started with. Especially when compared with other sending softwares, the number of features can be overwhelming. I would recommend Reply for anyone who really wants to dive into the world of email marketing, but for newcomers, I would suggest other options. ----- ### "Make your emails reach your customers" — 5.0/5 > **Zee** | *29 March 2019* | Outsourcing/Offshoring | Recommendation rating: 9.0/10 > > **Pros**: - because there is not a lot of HTML involved in the formatting of the email, the letters get directly into the inbox (unlike Promotions or Spam), which is the main benefit of this emailing instrument. - it's convenient to create email chains and track notifications and responses. - there are team plans for collaboration and you can see the activity of your colleagues, which helps a lot when you need to create statistics for the marketing department. > > **Cons**: - the absence of the HTML formatting is both a blessing and a curse. It is hard to highlight things in the email sometimes, but it pays off well. > > We use Reply.io for following up our website leads. We have tried several instruments (SendGrid, MailChimp, HubSpot emails) before switching to Reply.io and so far it was the best instrument. Our response rate has increased by almost 10% due to Reply.io. ----- ### "Cool stuff for cold email outreach" — 5.0/5 > **Taras** | *6 June 2018* | Recommendation rating: 10.0/10 > > **Pros**: Easy and intuitive design; No worries about getting to spam lists; It's not ESP - it's just a tool that automates your sales process Great support > > **Cons**: For early stages price pretty high. But it\`s shouldn't be Reply\`s problem ) Sometimes there are prospects in my list with passing variables. Reply stops such campaigns. I wish it stops only those incomplete leads. Because it's not an issue to search them in the whole pack without any filter ----- ### "When properly understood and utilized this is a very powerful software marketing solution." — 4.0/5 > **Adam** | *21 December 2017* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I like the ability to have a wide degree of flexibility in customizing our email campaigns. I really like that I don't have to stay on top of the campaigns being run, and that I can automate their schedules. > > **Cons**: It takes time to learn how to do things properly as there can be glitches. Once you are aware of them you can work around pretty easily, but finding out can be a bit painful if you are not meticulous in checking your campaigns before they go out. > > Automation, increased productivity, and greater visibility in the customer engagement process. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/31257/reply?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/31257/reply) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data