---
description: Review of GoVivace Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: GoVivace | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/4139/speech-recognition/software) > [GoVivace](/software/313076/govivace)

# GoVivace

Canonical: https://www.softwareadvice.ie/software/313076/govivace

> GoVivace offers advanced technologies that help organizations in the eCommerce, retail, education, banking, financial services, insurance, hospitality, travel, IT services, logistics, and telecommunications industries understand and respond to customer queries and requests. Its customizable solutions offer businesses valuable insights into customer behavior, preferences, and sentiment, uncovering hidden patterns and trends within customer interactions.

One of the flagship products offered by GoVivace is Listener, a state-of-the-art Automatic Speech Recognition (ASR) solution. Powered by advanced machine learning algorithms and natural language processing techniques, Listener helps users accurately transcribe spoken language in real time. 

GoVivace's Authenti is a patented voice biometric solution that uses unique vocal characteristics to verify a person's identity, analyzing multiple voice characteristics. It not only helps administrators identify individuals but can also track changes in the person's speech, providing behavioral insights. Combined with features like speaker characteristics such as gender and accent analysis, Authenti offers valuable insights for businesses in various industries.

CallAI, a speech analytics solution, utilizes natural language processing (NLP) and machine learning algorithms to analyze and extract insights from spoken language data. It provides users with automatic quality assurance scorecards for agent performance tracking, customer sentiment analysis, call driver trends, competitor analysis, and more. With CallAI, businesses can train, monitor, and measure performance improvement milestones for customer interactions.

VIVI is GoVivace's omnichannel voice bot and chatbot that uses natural language processing and machine learning algorithms to understand and respond to customer queries and requests, enabling organizations to provide personalized automated interactions with customers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: GoVivace
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$0.02
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Flexible usage minutes based pricing with volume discounts
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Brazilian Portuguese, English, French, Hindi, Spanish, Vietnamese
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba and 60 more

## Features

- API
- Activity Dashboard
- Audio Capture
- Automatic Call Distribution
- Automatic Formatting
- Automatic Transcription
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transfer
- Compliance Management
- Concatenated Speech
- Contact Management
- Customisable Macros
- Data Import/Export
- Full Text Search

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Speech Recognition Software](https://www.softwareadvice.ie/directory/4139/speech-recognition/software)

## Alternatives

1. [Talkatoo](https://www.softwareadvice.ie/software/242315/talkatoo) — 4.7/5 (221 reviews)
2. [Transkriptor](https://www.softwareadvice.ie/software/353670/transkriptor) — 4.7/5 (551 reviews)
3. [Dragon Professional Individual](https://www.softwareadvice.ie/software/352348/dragon-professional-individual) — 4.0/5 (240 reviews)
4. [Sunoh](https://www.softwareadvice.ie/software/435191/sunoh) — 4.1/5 (36 reviews)
5. [Descript](https://www.softwareadvice.ie/software/235684/descript) — 4.7/5 (182 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/313076/govivace)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/speech-recognition/govivace-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/313076/govivace> |
| en-GB | <https://www.softwareadvice.co.uk/software/313076/govivace> |
| en-IE | <https://www.softwareadvice.ie/software/313076/govivace> |
| en-NZ | <https://www.softwareadvice.co.nz/software/313076/govivace> |

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