--- description: Review of BentoBox Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BentoBox | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Online Ordering Systems](/directory/3717/online-ordering-system/software) > [BentoBox](/software/313375/bentobox) # BentoBox Canonical: https://www.softwareadvice.ie/software/313375/bentobox Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/313375/bentobox?page=2) > BentoBox is a restaurant POS software designed to help businesses design websites, add content, and connect with customers through automated marketing tools. The platform enables managers to host events, manage social media posts and handle online ordering operations using a unified interface. Administrators can create marketing emails with automated personalization based on customer data. Additionally, BentoBox lets stakeholders integrate the system with several third-party applications including Campaign Monitor, Constant Contact, Mailchimp and ShipStation. > > Verdict: Rated **4.5/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 29 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BentoBox - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Six custom-priced tiers with no published rates, all using a custom pricing model. Plans differ by included modules such as restaurant website, online ordering, QR code ordering, gift cards, reservations, waitlist, events management, accessibility package, customization services, and Google profile sync. No free trial information is provided. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Notifications - Auto Update - Credit Card Processing - Customer Database - Customer History - Customisable Reports - Customisable Templates - Data Import/Export - Delivery Tracking - Electronic Payments - Email Marketing - Food Delivery Dispatching - For Restaurants - Gift Card Management - Kitchen/Menu Management - Landing Pages/Web Forms - Live Tracking - Location Tracking - Loyalty Program ## Integrations (15 total) - Apple Pay - Campaign Monitor by Marigold - Constant Contact - Emma by Marigold - Google Analytics 360 - Google Pay - Instagram - Mailchimp - Meta for Business - ShipStation - Shippo - Slice - Square for Restaurants - Stripe - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Ordering Systems](https://www.softwareadvice.ie/directory/3717/online-ordering-system/software) ## Related Categories - [Online Ordering Systems](https://www.softwareadvice.ie/directory/3717/online-ordering-system/software) - [Restaurant Management Software](https://www.softwareadvice.ie/directory/2165/restaurant-management/software) - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) - [Pub ePOS Software](https://www.softwareadvice.ie/directory/389/bar-pos-software/software) - [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.ie/software/77505/Restroworks) — 4.9/5 (582 reviews) 2. [Owner.com](https://www.softwareadvice.ie/software/397734/owner-com) — 4.6/5 (98 reviews) 3. [Square Point of Sale](https://www.softwareadvice.ie/software/374161/square-register-pos) — 4.6/5 (3027 reviews) 4. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.2/5 (550 reviews) 5. [StoreKit](https://www.softwareadvice.ie/software/119800/storekit) — 4.9/5 (108 reviews) ## Reviews ### "Great if you know what you need and aren't tech-savvy" — 3.0/5 > **Henry** | *23 July 2021* | Restaurants | Recommendation rating: 7.0/10 > > **Pros**: BentoBox is just as simple to use as most other drag-n-drop website builders. The Google Tag Manager, Analytics, and other built-in software integrations are very useful. What really stands out is the support - all three years I've been using BentoBox for 3 websites, their customer service answers promptly, thoroughly, and personably. > > **Cons**: This isn't a con to everyone: you are very limited in the advanced changes you can make to your site. You can't access the source code yourself, there's no marketplace of plug-ins, and if you don't see the option in the visual editor, you likely can't do it. But if you're non-technical, don't care to be technical, and just want a darn website up, this is not a con because of the topnotch support. Tell them what you want, and they'll work it up until you're happy. > > In short: If you or someone on your team is experienced with building and managing websites, then the extra cost of BentoBox isn't worth it. If you don't have deep technical skills, BentoBox will essentially fill that gap for you with their customer support, and is worth looking more into. Some of the best customer service I've experienced, and certainly the best support for a website builder. You can get a website built and managed for cheaper with another builder like WordPress or Squarespace - but you won't have nearly the support system BentoBox has. Coming from a deep background of building websites, I found the lack of flexibility and customization hindering. But, again, if you don't have deep tech experience on your team, lack of flexibility is a very good thing: less opportunity to mess it up. An important note: BentoBox comes with an array of built-in, restaurant-focused tools in their sites. You can manage and monitor your Yelp profiles, process new leads, start gift cards, etc. BentoBox is ideal for someone who does not have systems in place for managing these. If you already have a CRM, already have a gift card processor, event/reservation management system, etc., you'll end up paying a larger monthly cost for unused tools. I strongly recommend cross-referencing the tools you already have with the tools baked into BentoBox, and gauging the duplicates. ----- ### "Easy to Use, Great Support" — 5.0/5 > **Karlee** | *1 October 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The solution is affordable, support is quick to respond, we have had a great experience in developing sites as they take our feedback seriously and appropriately. The content management is seamless and easy for our restaurant teams to update \& do themselves. > > **Cons**: Some very small limitations with design but overall the experience has been very positive. I honestly can't say definitively any specific cons. > > So far, we've had a great experience with BentoBox. My hospitality company transitioned all of our restaurant websites to their platforms and we've been very happy with our experience\! ----- ### "Great response to issues and concerns." — 5.0/5 > **Joseph** | *25 September 2024* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Improved menu features. > > **Cons**: I would like to see more options for displaying menus creatively. Yen (Japanese yen features for online store) > > Excellent. Improvements are made always. ----- ### "Great Service" — 5.0/5 > **angie** | *15 January 2020* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: It's very easy to use, i use it daily. I update our website all the time and its been one of the easiest website builder i have ever used. > > **Cons**: I don't really have anything negative to say about it. Bentobox took over our website a year ago and have helped along the way when i needed it. > > How much is easier it is to navigate through our website. ----- ### "Bento Box excellent product" — 5.0/5 > **Lowell** | *25 May 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, positive impact on business, excellent customer service. Always available to assist as needed. > > **Cons**: Nothing. Great product and service. Great customer service. Do not change product. Easy to make changes as needed. > > Very positive. Excellent customer service. Easy to use product. Staff always available and very helpful. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/313375/bentobox?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/313375/bentobox) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data