4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Postbox

Postbox is a fully-featured email app designed to provide users with access to all of their email accounts in a single interface. The app supports any IMAP or POP email account, including Gmail, Outlook, Yahoo, AOL, iCloud, Fastmail, ProtonMail, and more. Users can install Postbox on Windows and MacOS devices. Postbox allows users to group their accounts to keep personal and work emails separate. Go-to folders can be added to the Favorites Bar for quick access, and quick filters let users organize emails automatically. The search includes advanced query capabilities, so emails can be found based on their date range, subject, sender, or other attributes. Postbox is offered as a one-time purchase with no monthly or annual subscriptions, and licenses are per-user so can be used across multiple devices. Support is provided via a knowledge base, video tutorials and help desk.
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Postbox pricing

Postbox does not have a free version but does offer a free trial. Postbox paid version starts at US$49.00/one-time.

Starting Price:
US$49.00/one-time
Free Version:
No
Free trial:
Yes

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Postbox Reviews

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
5 reviews of 181 View all reviews
Chitu
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2019

Smooth desktop email client

Overall, Postbox is great for my personal email, as I've described above. My only major negative is that I cannot use it on Microsoft Exchange--that is, the only negative is that they don't allow me to use it even more!

Pros

I'm a big fan of desktop email clients, rather than web clients, mainly because I can do a lot of email work even when I'm offline. Probably my favourite aspect of Postbox is the keyboard shortcuts. They are well thought out and so make my email use smooth--I can easily do so many common tasks with just one key click, such as moving messages to folders. In addition, there are so many tiny details that are almost invisible yet work so smoothly--I barely notice them until I work with other clients like Outlook. For example, when I delete messages, even if they have not yet been read, they are automatically marked as read when deleted so that I don't have to do the two steps of marking a message as read and then deleting it.

Cons

My big negative is that Postbox does not provide native support for Microsoft Exchange--it only provides IMAP. This is a deal-breaker. First, IMAP is not a full replacement for Microsoft Exchange, so there were so many little things that just didn't work right, even after I carefully followed the instructions on Postbox's dedicated page to customize settings to try to work around those issues. Then, to make things worse, my employer blocked IMAP on its Outlook accounts, so I cannot use Postbox at all any longer for my work email account. I now use Postbox only for my personal accounts and then Outlook for my work account. I've already requested Postbox to add support for Microsoft Exchange, but they said there was insufficient demand for that feature. That is always a very dubious reason for not adding features--obviously, there must be some business users who would have the demand for Exchange support but then don't even bother with Postbox once they find that it is missing!

Dane
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 19/11/2019

The only email app that I keep using

Postbox has made dealing with email less of a chore with the right mix of tools for my business needs.

Pros

Postbox combines the core features I need for an email app with an excellent support team. Management of multiple inboxes into both single and shared views makes it easy to manage my email, and there are several automation tools built-in.

Cons

I keep asking them to integrate Grammarly. That's the one thing I need to make me completely happy with Postbox.

Alternatives Considered

Mailbird and Shift

Reasons for Choosing Postbox

There were too many things that outlook just over-complicated and thus did poorly.

Reasons for Switching to Postbox

I bought and used several apps at the time. Post box just consistently offered the best mix of tools and features and made using email the most productive out of them all now, if they would add Grammarly integration.
Bob
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
1

2
Reviewed on 17/11/2020

Not able to install update

Features have been pretty good, support definitely has not.

Pros

It's easy to use (well, at least the past versions that I was able to install), and had a lot of features.

Cons

First, the installation file is blocked by Windows 10, and the advice Postbox provides does not address Windows' newest way of blocking it. Second, once I do apply Windows' new way of unblocking installation files, I get the message that the file is corrupt. Third, there is no section in their support that addresses this. And Fourth, the only way I can contact support is to pay $8 - which is absurd, especially when I'm not the only user that could be affected by this.

Response from Postbox

Bob, thanks for your review, and we're sorry for any issues you've had with getting Postbox installed.

If Windows is blocking the install of Postbox, then we highly encourage you to contact Microsoft on this issue. They can provide instructions for how to correctly configure the security features in Windows. By default, Windows doesn't block the installation of Postbox, so a security setting must have been changed along the way.

Replied 18/2/2021
Roberts
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 13/10/2020

Great Mail App

Great!

Pros

- Possibility to group email addresses in groups (not only in all-in-one inbox).
- One time paymant license. I hate monthly or yearly payments. I like to pay for app once and to use it. And if in future there is some update with significant features, then I can decide by myself - to buy or not to buy update, and if I decide to buy, then - when to buy.

Cons

It would be good to have in right corner on on right side some small calendar. I don't think integreated calendar (with Google calendar, iCal or others), but only calendar with monthly view to look date for. For example, if I write an email and must point out some date, i can quickly press some button and look to calendar dates - what date is next Friday, or what was date last Monday etc.

Alternatives Considered

eM Client

Reasons for Choosing Postbox

I wanted pro e-mail with one-time payment licence.

Reasons for Switching to Postbox

- One time Payment licence - Possibility to group e-mail addresses in different groups
Steve
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2019

A true email client

I have used Postbox since its first release. I have used it on both MAC and Windows OS and have always found it easy to use. The major plus for me is how easy it is to find an attachment and the way I can link to new emails. The program is built to be intuitive which means the hard work is always done for you. Every upgrade has left you with the same UI so you never had to re-learn how to use it. I currently store ten years of email on it so about 26,000 and have never had a problem.

Pros

Easy to manage attachments the "view" aspect of the program is what really makes it unique.

Cons

Does not always find the correct config when adding email addresses. No mobile version.

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