About FotoNotes

FotoNotes is a Field Service Management software solution for small to medium sized businesses. The software’s functionality includes work order management, customizable forms for field data and photo capture and user management and reporting. The mobile and cloud based system automates and streamlines field service operations such as inspections, repair and maintenance, delivery, claims and service reporting. The native mobile applications for iOS (iPhones and iPads) and Android allow field professionals to view, accept and complete work orders and capture data, photos, signatures, GPS coordinates and more. The secure web-based portal allows office staff to efficiently create, assign, manage, review and report on work orders. Administrators can customize the product to meet their specific needs by configuring forms and workflows, entering customer details, and managing a directory of vendors/sub-contractors and internal users. FotoNotes can be integrated with other systems through an API. FotoNotes is generally recommended to companies providing any kind of service, including inspections, cleaning services, repair and maintenance, HVAC, lawn care, pest control, and plumbing for both commercial and residential properties.
FotoNotes Software - Mobile Work Orders
FotoNotes Software - Mobile Work Order
FotoNotes Software - Mobile Photo Taking
FotoNotes Software - Work Order Management
FotoNotes Software - Photo Management
FotoNotes Software - Professional PDF Reports
FotoNotes Software - Mobile Work Orders - thumbnail
FotoNotes Software - Mobile Work Order - thumbnail
FotoNotes Software - Mobile Photo Taking - thumbnail
FotoNotes Software - Work Order Management - thumbnail
FotoNotes Software - Photo Management - thumbnail
FotoNotes Software - Professional PDF Reports - thumbnail

FotoNotes pricing

FotoNotes does not have a free version but does offer a free trial. FotoNotes paid version starts at US$20.00.

Starting Price:
US$20.00
Free Version:
No
Free trial:
Yes

Alternatives to FotoNotes

UpKeep's CMMS is a modern maintenance and asset management solution for your team. From your desktop to your phone and...

BigChange

BigChange is a cloud-based scheduling solution which assists businesses of all sizes with workforce management and job...

GoCanvas

GoCanvas is a cloud-based mobile business management system suitable for field service companies, including electrical,...

Synchroteam

Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes in...

Housecall Pro

Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and...

mHelpDesk

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting...

FotoNotes Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
5
Customer Support
5
5 reviews of 10 View all reviews
Gorkhmaz A.
  • Industry: Biotechnology
  • Company size: 501-1,000 Employees
  • Used Other for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 3/8/2019

It is what you need

Pros

I use FotoNotes for my daily works, it saves me a lot of time uploading and submitting pics.

Cons

Still, there are bugs and unfortunately, there is no zoom on camera

Wayne T.
  • Industry: Logistics & Supply Chain
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/4/2018

The FotoNotes Team partnered with me to ensure they provided exactly what I required.

Pros

It's adaptability. After they set up my initial forms, I have the ability to go in and alter the forms are create new ones. They have a "conditional logic" feature that proved an invaluable tool for one of my departments who historically struggled getting the proper information from customers. Mostly, anytime I have an idea or a need, they are always willing to find a solution. It's not just a business relationship, it's a true partnership.

Cons

I use this software to document punch list items on small deliveries (any damage or incorrect order etc...). This only uses a small portion of what FotoNotes is capable of so I may not be the best person for this question. For my large projects where there are multiple punch list items and requires the ability to import CAD drawings, FotoNotes currently does not have that capability. That's not a knock on FotoNotes, it's not what their software was intended for.

Kelly C.
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 16/4/2018

I use FN to create templates and PDF reports for home inspectors

Pros

Ease of use, simple UI. I like the fact that we can use it for scheduling, template creating, PDFs etc all in one.

Cons

I find myself creating workarounds in place of functionality that would be ideal (i.e. more robust conditional fields (if, AND, OR, ELSE statements...etc). It would also be great to be able to change/edit fields in bulk - to avoid making manual updates to many, many fields.

Kellie F.
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/4/2018

FotoNotes helped us revolutionize our field work by adding robust mobile capability.

Pros

The ability to create and customize our own forms to meet our various client's requirements in a real-time manner extremely beneficial. We were able to connect FotoNotes as our mobile application to an existing internal application via the API which made integration very simple. Also, all of the meta-data captured with the photos including date/time stamp, username and GPS location has proven very valuable to us in preventing fraud attempts.

Cons

There is not much that I don't like about the software. I wish the web interface for admins/managers was a bit faster. Also some more robust reporting capabilities would be helpful, however we can get at most of the raw data and manipulate it into the reports we need currently.

Jim B.
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 9/4/2018

The FotoNotes mobile inspection platform has helped modernize our Field Operations team...

Pros

Ease of use for team members out in the field is unbeatable. Configuring various custom inspections that are tailored for our business is very intuitive and can be done by an operational manager, without needing to know software coding. The ability to quickly create customized inspections and roll out an easy to use mobile inspection platform has allowed our organization to move away from paper forms and disconnected digital pictures.
The FotoNotes sales and support teams have always been very accommodating and easy to work with. Working through unique business problems or getting assistance for users in the field has always been easy.

Cons

The job estimating platform works, but is not as robust as some other software. Customized reporting on inspection results can be done through some basic filtering, but could be enhanced.

Related categories