--- description: Review of DirectLine Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DirectLine | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/395/preventive-maintenance-software/software) > [DirectLine](/software/3163/directline) # DirectLine Canonical: https://www.softwareadvice.ie/software/3163/directline Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/3163/directline?page=2) > Megamation offers a fully customizable cloud-based CMMS (computerized maintenance management system). Maintenance software custom-fit for you. It can be scaled for any organization across many industries. The CMMS has enabled maintenance and operations professionals to improve efficiency, enhance asset reliability, reduce costs, and deliver data-driven decisions for over 40 years. Improve efficiency and benefit from data-driven decision making. Megamation software offers a comprehensive solution complete with all the core features and functions needed by maintenance professionals customized and adapted to your specific environment. Our AT-SITE mobile design concept offers several significant advantages for maintenance teams. Eliminate unnecessary travel time, enhance accuracy, and boost efficiency with access to all your relevant maintenance data on your mobile device. Unlimited Personal Training, One-On-One 24/7 Phone \& Email Support. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device. > > Verdict: Rated **4.5/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 30 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Megamation Systems - **Location**: Oakville, Canada - **Founded**: 1986 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: All-Inclusive pricing with no extra fees. Megamation offers cost certainty - a low-risk, monthly subscription model based on system usage. This means stable, predictable pricing with no extra fees or capital investment required. Please contact Megamation for detailed pricing. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Assignment - Asset Kitting - Asset Lifecycle Management - Asset Planning - Asset Tracking - Assignment Management - Audit Management - Audit Trail - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Budgeting/Forecasting - Calendar Management - Calibration Management ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Preventive Maintenance Software](https://www.softwareadvice.ie/directory/395/preventive-maintenance-software/software) ## Related Categories - [Preventive Maintenance Software](https://www.softwareadvice.ie/directory/395/preventive-maintenance-software/software) - [Building Maintenance Software](https://www.softwareadvice.ie/directory/4126/building-maintenance/software) - [Asset Tracking Software](https://www.softwareadvice.ie/directory/1560/asset-tracking/software) - [Equipment Maintenance Software](https://www.softwareadvice.ie/directory/405/equipment-maintenance/software) - [EAM Software](https://www.softwareadvice.ie/directory/1479/enterprise-asset-management/software) ## Alternatives 1. [MaintainX](https://www.softwareadvice.ie/software/116409/maintainx) — 4.8/5 (1010 reviews) 2. [EZO](https://www.softwareadvice.ie/software/25443/ezofficeinventory) — 4.6/5 (1543 reviews) 3. [UpKeep](https://www.softwareadvice.ie/software/58398/upkeep) — 4.6/5 (1321 reviews) 4. [eMaint CMMS](https://www.softwareadvice.ie/software/1926/emaint-x3) — 4.5/5 (384 reviews) 5. [eWorkOrders CMMS](https://www.softwareadvice.ie/software/9617/eworkorders) — 4.9/5 (115 reviews) ## Reviews ### "Highly functional application - terrific customer service response and flexibiliy" — 5.0/5 > **Kevin** | *27 July 2018* | Philanthropy | Recommendation rating: 9.0/10 > > **Pros**: Great customer service, including unlimited training, prompt response and flexibility in developing and implementing changes to enhance functionality and user experience > > **Cons**: The software (administrative portion) is not the easiest to use and the reporting is a bit clunky. In terms of ease of use - this application has extensive functionality and, in my experience, it is difficult to make such applications "completely" friendly to users who don't have a level of experience working with CMMS systems, so I don't consider this a drawback. ----- ### "DirectLine - Direct Success" — 5.0/5 > **Ralf** | *27 January 2017* | Recommendation rating: 9.0/10 > > **Pros**: User friendly, great support. > > **Cons**: Nothing we dislike at this time. > > We are thrilled with DirectLine so far. The system is very user friendly and as we trained all our managers, supervisors and group leaders, we haven't missed a beat in creating work orders. We have also started up PM programs in several departments (with all documents needed scanned into the system) and we are now working on generating reports. The support from your team has been tremendous. All changes we have requested has been granted and every question we have had, has been answered. We are eagerly looking forward to what the future is bringing. ----- ### "Drinking Water and Wastewater Operations Maintenance recording made easy" — 5.0/5 > **Richard** | *5 December 2017* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Help is always available, affordable alternative to an expensive software suite. Screens are easy to navigate. > > **Cons**: There was a bit of a learning curve for some staff who did not use the system on a frequent basis, but support was available. > > Shopped around for a CMMS application for almost a year, we consider this a solid platform for our maintenance programs. ----- ### "My experience with DirectLine has been very positive" — 5.0/5 > **Kevin** | *5 June 2017* | Semiconductors | Recommendation rating: 10.0/10 > > **Pros**: The software works well and predictably. I appreciate the support I have received from DirectLine. Having 24 hour support is fantastic. The support Staff is always helpful and they are quick to fix my issues. > > **Cons**: Too many mouse clicks for a scheduler/superuser. I think they could do a better job making some of the redundant tasks more streamlined. > > I have a very good idea of what maintenance activities are being done in my group. It's straight forward to schedule the maintenance. ----- ### "Fantastically versatile, exceptional customer service and support for even the smallest issues." — 5.0/5 > **Alex** | *5 June 2017* | Glass, Ceramics & Concrete | Recommendation rating: 10.0/10 > > **Pros**: Effectively made this a one stop shop to provide a tool kit to maintenance and engineering, for any industrial environment. It is also configurable to our needs. > > **Cons**: Can be a little overwhelming at first until your organization understands it's abilities and how you want to use them. > > Allows us the benefits of keeping up to date on all things maintenance, allowing improved equipment availability. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/3163/directline?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/3163/directline) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data