4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Venmo

Venmo is a digital payment and wallet gateway that allows customers to transfer money and make payments via their mobile device. Businesses are able to generate exposure for the brand as users share their purchases on the Venmo feed and are also able to offer a new social currency to a mobile-first audience. The solution enables users to make payments by linking their debit cards or bank accounts directly via the app, or by transferring the money stored within their account. Besides initiating payments, consumers can receive and send payments from contacts and friends by selecting a @username, contact's name, email or phone number. All transfers can be cashed our immediately to a bank account or stored as a Venmo balance for use at a later time.
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Venmo pricing

Venmo has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

Alternatives to Venmo

Venmo Reviews

Feature rating

Value for Money
4.8
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
5 reviews of 9,143 View all reviews
Sean
Sean
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/4/2021

Perfect for accepting payments as a small business and band

We use Venmo to accept many forms of payment for shows and merchandise sales and I could not be happier with our results in doing so. We can now accept more in payment from fans and friends where in the past it was dependant upon whether they had cash in hand or not. I cannot say enough good things about Venmo in regard to is making the lives of small businesses and bands easier in the current time.

Pros

Makes taking payment for anything (t-shirts, vinyls, tickets) incredibly easy as the user pool is so vast that nearly anyone you come into contact with will have this app on their smartphone. It makes our lives as musicians increasingly easy as the world becomes more digital and has increased our revenue ten fold. We no longer have to swipe any cards or accept cash only as shows now that we use venmo as our primary point of sale.

Cons

SOmetimes the scanning of other profiles does not work as intended. This feature working properly is incredibly useful and when it works properly it takes out the guessing in payment forwarding which is very nice.

Alternatives Considered

Square Payments

Reasons for Switching to Venmo

Venmo is much more widely accepted by our customer base and therefore the decision was a no-brainer for me and my team.
Sanford
  • Industry: Fine Art
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/2/2024

Yo Ho Venmo

The leader in digital, mobile and, in my opinion, small business cash handling. I’ve never had an issue with my account and when prompted to verify my information for securities sake I’ve been nothing but reassured my finances are in good hands.

Pros

Incredibly easy to learn and use with the most user friendly interface I’ve encountered to date. Venmo’s digital security and handling of my private information has always been secure and any changes to my account made by myself or otherwise are reported to my cell phone and email immediately.

Cons

Some forms of online debit cards are categorized as ‘pre-paid’ when they are in fact just debit cards issued from a strictly digital/online institution. These specific types of cards are therefore deemed unable to be used via connecting to your account.

Alternatives Considered

Square Payments

Reasons for Choosing Venmo

Too many issues with my personal and professional account coupled with some horror stories from colleagues, family members and friends about accounts being hacked, money disappearing and the arduous task of getting it returned.

Switched From

Cash App

Reasons for Switching to Venmo

With an innumerable amount of positive reviews for all aspects of the products function there seemed like no reason not to try it out. Over ten years later and still no complaints.
Verified Reviewer
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 4/5/2024

Easy and More Secure Payment App but Check Privacy Settings

Pros

I feel much more comfortable using Venmo than other payment apps like CashApp. I feel my financial information is secure (however, read my Cons list as well). Also, making a payment is very easy. Overall, the app is very user-friendly and easy to use.

Cons

Personally, I wish there wasn't a fee to use a credit card for payments. Also, I think there is a lack of data security in that folks probably don't realize that their payments are being broadcast in a social media-like feed that all can see when they log onto the app. I can understand the fun in seeing what people are purchasing, but for others, they may be stunned to realize that they needed to change their Default Privacy to Private or else the entire internet can see what they are spending their money on. Also, there are people in my Venmo "social" feed I don't even know and am not even friends with.

Nathaniel
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 30/5/2024

Overall decent for pos and payment processing

Pros

The low fees associated with business account transactions.

Cons

If you get locked out of your account it isn't easy to get back in. Their customer support was not very supportive. I never got access back to my account even after submitting my information and id verification

Whitney
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 4/2/2024

Must Use App

I have had a great overall experience using Venmo so far.

Pros

What I like about Venmo, the most is being able to send and receive Money instantly.

Cons

sometimes the cards that you have stored don’t work so you have to use it directly .

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