--- description: Review of Detrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Detrack | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/411/service-dispatch/software) > [Detrack](/software/317598/detrack) # Detrack Canonical: https://www.softwareadvice.ie/software/317598/detrack Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/317598/detrack?page=2) > A feature-rich, cost-effective delivery management platform. Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. Features at glance: - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs Every Subscription Includes: - Manager dashboard and mobile app - where managers and dispatchers can access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface to complete vehicle checks, receive and complete jobs and capture proof of delivery - Scanner app - sort and manage parcels with ease Key Benefits: Save time, reduce operating costs, and boost productivity with Detrack. - Eliminate manual dispatch processes Remove manual processes and focus on growing your business with easy-to-use job allocation, route planning, and dispatching tools. - Real-time visibility of your entire fleet See exactly where every driver is and track job progress as it happens. Make informed decisions on the fly and respond to changes without endless phone tag. - Simplified, predictable pricing Choose a feature-rich plan that’s right for you and deliver with the confidence of predictable monthly or annual billing. - Keep customers in the loop Reduce ‘Where's my order?’ calls with automated SMS, WhatsApp and email notifications. Create branded customer communications, tracking links, and proof of delivery. - Up and running in under an hour No complex setup, expensive hardware, or lengthy training. Most businesses are fully operational within their first day, and often within an hour. Integrations: Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly. Orders sync automatically. Customers get notified instantly. Drivers receive jobs in real-time. Some of our most popular native integrations include Shopify, WooCommerce, Xero, MYOB and Twilio. The Detrack API and Detrack Connect middleware are also available at no extra cost on all our plans, so that all your systems can be connected and talk to each other. Our customers: No matter your industry, if you deliver goods or need to track your vehicles in real-time, Detrack will get you moving in the right direction. We have been playing a part in the success of fleets large and small for over 10 years and some of our customers include: - E-commerce and retailers - Construction and building suppliers - Logistics and distribution providers - Food and beverage suppliers - Automotive specialists - Field services and trades Take Us For A Test Drive It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support. > > Verdict: Rated **4.7/5** by 94 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 94 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Detrack Systems - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$26.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First Driver Free Forever $24 per driver/month $240 per driver/year - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Latvian, Malay, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 3PL Management - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Automated Scheduling - Barcode/Ticket Scanning - Carrier Management - Cash on Delivery - Communication Management - Compliance Management - Customer Database - Customer History - Customer Management - Customer Portal - Customisable Branding - Customisable Reports - Data Import/Export ## Integrations (21 total) - 8x8 Contact Center - Adobe Commerce - AfterShip - BigCommerce - BulkSMS - CartonCloud - Ecwid - Kudosity - MYOB Business - MachShip - Monkedo - QuickBooks Online - Shopify - Squarespace - Twilio ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) - [Freight Management Software](https://www.softwareadvice.ie/directory/567/freight-broker-software/software) - [Logistics Software](https://www.softwareadvice.ie/directory/406/logistics/software) - [Fleet Management Software](https://www.softwareadvice.ie/directory/4558/fleet-management/software) - [Delivery Management Software](https://www.softwareadvice.ie/directory/3911/delivery-management/software) ## Alternatives 1. [Elite EXTRA](https://www.softwareadvice.ie/software/88789/elite-extra) — 4.7/5 (356 reviews) 2. [Metrobi](https://www.softwareadvice.ie/software/288611/metrobi) — 4.9/5 (91 reviews) 3. [Track-POD](https://www.softwareadvice.ie/software/101378/track-pod) — 4.7/5 (140 reviews) 4. [OptimoRoute](https://www.softwareadvice.ie/software/78813/optimoroute) — 4.6/5 (248 reviews) 5. [Transvirtual](https://www.softwareadvice.ie/software/200647/transvirtual) — 4.8/5 (68 reviews) ## Reviews ### "Simple, fast and cost effectice" — 4.0/5 > **Aðalsteinn** | *16 May 2024* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: Simple Fast implementation Cost effective > > **Cons**: no real cons for our intended use so far ----- ### "Great\! but a bit expensive" — 4.0/5 > **Hendri** | *21 October 2025* | Printing | Recommendation rating: 9.0/10 > > **Pros**: EASE OF USE, DRIVER MANAGEMENT, DRIVER DELIVERY, Customer service is excellent\! DELIVERY MANAGEMENT\! > > **Cons**: LEARNING CURVE, Cost per lisence is too expensive. I feel premium options should not be so expensive to also have access to it. > > Once I fully knew where and how to use the software it works as expected and has helped our company greatly in customer service. ----- ### "Overall Happiness" — 4.0/5 > **Liz** | *7 August 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Time management and accountability of team > > **Cons**: The shortages + loss of map live tracking from our warehouse + driver. > > Customer service has been wonderful. Time management and accountability of team has improved our business professionalism. ----- ### "honest review" — 4.0/5 > **Noe** | *25 August 2025* | Construction | Recommendation rating: 7.0/10 > > **Pros**: Ease of use and the simplicity of tracking jobs. when a customer has a issue i just simply type in job info and pulls up job and i can provide customer with proof of delivery > > **Cons**: the extra amount of tabs or options i feel like its not something i can uses for my application ... the ability to make theses small modification and "clean" the page up would be nice > > a easy and simple use system that has a lot more use that i have yet to understand ...a one on one would be nice. ----- ### "Order and speed" — 5.0/5 > **Oreste** | *21 October 2025* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: everything is in order, the costumers appreciated the system, no lost deliveries. very quick operations. > > **Cons**: none, it's really hard to find something wrong whit this application, one thing, we'll wait for the italian version > > Satisfied in every way, the assistance is very fast, possibility to costumize it, integration with the ERP system without any problems. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/317598/detrack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/317598/detrack) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data