---
description: Review of AtomX Live Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: AtomX Live Chat | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [AtomX Live Chat](/software/317653/live-chat)

# AtomX Live Chat

Canonical: https://www.softwareadvice.ie/software/317653/live-chat

> AtomXDigital deliver automation solutions to achieve multi-fold revenue up take and high customer engagement.

Our integrated multi-lingual live chat solution uses live agents to enable real interactions.

Customers can reach out for support at any time using their preferred digital channel including Video and audio chat, creating a personalized customer experience.

Shorten resolution response times using intelligent automatic routing, ensuring customers are directed to the correct department

Using Agent assist feature as a virtual assistant, reduce the time spent looking for information by using existing resources. Suggest the most relevant answers using canned messages to maximize efficiency on up to 5 chats at a time.

Give customers the opportunity to get in touch around the clock providing a smooth transition from live chat to SMS, email or other social media channels. Resolve customer requests using follow up emails and tracking inbound messages.

Help customers using the knowledge base which centralizes all knowledge and resources inside of your agent console.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: AtomX Digital

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Catalan, Danish, English, European Portuguese, French, German, Hindi, Irish, Italian, Japanese, Korean, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Canada, China, Germany, India, Italy, Luxembourg, Nigeria, South Africa, Sri Lanka, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Email Management
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16359 reviews)
2. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24103 reviews)
3. [LiveChat](https://www.softwareadvice.ie/software/27068/livechat) — 4.6/5 (1723 reviews)
4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/317653/live-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/317653-Live-Chat/> |
| en-AU | <https://www.softwareadvice.com.au/software/317653/live-chat> |
| en-GB | <https://www.softwareadvice.co.uk/software/317653/live-chat> |
| en-IE | <https://www.softwareadvice.ie/software/317653/live-chat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/317653/live-chat> |

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