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About Ottimate
Plate IQ’s end-to-end AP automation software utilizes advanced AI and machine learning to digitize invoices with line-item detail, automatically coding and routing them into a workflow that tracks and sends approved payments directly to your suppliers, in one platform - integrating directly with your ERP.
Gain security, visibility, and complete control throughout the entire AP process with robust coding, routing, and approval policies that can be configured by user, vendor, GL, dollar amount, and more. Your imagination is the only limitation to the complexity of your routing, approval, and payment process with Plate IQ.
Ottimate pricing
Ottimate does not have a free version and does not offer a free trial. Ottimate paid version starts at US$249.00/month.
Starting Price:
US$249.00/month
Free Version:
No
Free trial:
No
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Ottimate Reviews
Feature rating
5 reviews of 49
View all reviews
Deisha
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 7/12/2021
Great Product!
Becoming a paperless AP team and with minimal date entry, the OCR really assists with this and allows us and the stores to focus on other things
Pros
I love how easy it is to upload and export invoices. The accuracy rate is very high and it makes the AP Process for us so easy and also saves us so much time.
Cons
I don't think there is a whole lot that PIQ is missing, the only thing I would recommend would be cleaning up the dashboard and maybe making it a little fresher
Brooke
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5
4
Reviewed on 7/3/2024
Outsourced CFO
Pros
I like the amount of time it cuts down from hard keying invoices, signing checks and mailing checks.
Cons
Length of time it takes checks to get to vendors and the amount of "lost" checks in the mail.
Alternatives Considered
BILL Accounts Payable & ReceivableReasons for Switching to Ottimate
Cost of Ottimate was lower than other vendors and the sales team response was super fast when it was critical for us to get something implemented.
Jeremy
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1
2
Reviewed on 9/12/2019
The Design Choices In Plate IQ Prevent It's Features From Becoming Worthwhile
In a word? Bad.
Plate IQ is very much a bait and switch operation. They promised one thing and ever since we started they have given excuse after excuse about why they aren't responsible for living up to the promises they gave us initially. Plate IQ will commonly state that things are working as intended because they often are. The problem is that the basic design of Plate IQ prevents it's features from offering any real benefit.
As an example: After about 6 months on the platform we attempted to use their reporting functions to investigate what products we had purchased the most of. We immediately took notice of the fact that the report data could not be exported in any way and we were unable to filter it to look at quantity purchased instead of total cost. We settled for manually transcribing the data out of Plate IQ item-by-item and then building a report in Excel that could be manipulated better. We did this for our top 10 vendors and found that we had to spend hours adjusting the vendor names in Plate IQ as our purchases were split to multiple vendors. Once that was done we then found that our top 20 items for each vendor generally only showed data for 10-15 items as the system was using so many item duplicates.
All in all we spend as much time trying to fix Plate IQ's mistakes as we are saving with it's features.
Pros
That Plate IQ platform is able to handle multiple store locations as well as export to both QuickBooks and Chef Tec desktop software. The platform is also able to allow you to choose to map invoices using either items or directly to GL accounts as you wish.
Cons
Plate IQ has some powerful features, but numerous basic design elements prevent those features from truly being useful.
They boast of a powerful OCR system, but the truth is that the system only looks at data on an invoice until it has identified something from a previously created list of items that matches close enough. Their reps have referred to this as the "essence of the item" to me. The basic mantra seems to be that close enough is good enough.
The OCR will often use variations of vendor names for different invoices and while you can "merge" the vendors together so that they all show up together when searching, they will all individually require separate item categorization. This also means that their reporting function will often only display part of your purchase data as the system will have split your invoices over multiple vendors with slight variations to their address.
The system is supposed to allow you to save categorization for each item, but for the last two months there has been a bug in place that allows the system to automatically create a categorization for brand new items. Other times items that are used regularly will lose their categorization, thus creating a situation where a user must keep reviewing each and every invoice for accuracy.
Joe
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 13/12/2021
PlateIQ has been a game changer!
With our company growing and adding more hotels, having an online, centralized AP solution has been a game changer. Adding new hotels has been an easy process and getting the data into our accounting software has been a breeze.
Pros
The best part of PlateIQ is having centralized access to all our company's invoices. A close second is having online approval capabilities.
Cons
I feel like some of the reporting is a little lacking. I would love to be able to easily pull a GL account and see what all was spent in there but I don't believe that can be done very easily.
Reasons for Switching to Ottimate
PlateIQ's ability to read individual invoice detail was what set it apart. No other solution does this.
Eric
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 15/3/2024
Big Time Saver
Pros
Automated the invoice capture process, cut AP time significantly
Cons
Need to work on ability to capture additional data (i.e. utility usage) for other necessary analysis.
