--- description: Review of Solutionreach Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Solutionreach | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Optometry Software](/directory/104/optometry-software/software) > [Solutionreach](/software/318574/solutionreach-dental) # Solutionreach Canonical: https://www.softwareadvice.ie/software/318574/solutionreach-dental Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/318574/solutionreach-dental?page=2) > For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey. > > Verdict: Rated **3.8/5** by 236 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 236 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Solutionreach - **Location**: Lehi, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$329.00 - **Pricing model**: Flat Rate - **Pricing Details**: What's included in the Solutionreach platform: Two-way texting, HIPAA-consent, automated reminders, automated recall, appointment confirmation, quick message templates, message flagging, marketing campaigns, waitlist, customization, group messages, missed appointment messages, patient loyalty surveys, reports and analytics, robust patient newsletter template library, patient referrals, team chat, birthday messages. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - AI/Machine Learning - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Approval Process Control - Automated Responses - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Sync - Call Reminders - Campaign Management - Chat/Messaging - Client Database - Communication Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Optometry Software](https://www.softwareadvice.ie/directory/104/optometry-software/software) ## Related Categories - [Optometry Software](https://www.softwareadvice.ie/directory/104/optometry-software/software) - [iPad EMR Software](https://www.softwareadvice.ie/directory/14/tablet-pc-emr-medical-software/software) - [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software) - [Patient Management Software](https://www.softwareadvice.ie/directory/3489/patient-intake/software) - [Appointment Reminder Software](https://www.softwareadvice.ie/directory/3557/appointment-reminder/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (843 reviews) 2. [Weave](https://www.softwareadvice.ie/software/158992/weave) — 4.3/5 (668 reviews) 3. [Acuity Scheduling](https://www.softwareadvice.ie/software/116391/acuity-scheduling) — 4.8/5 (5741 reviews) 4. [Goldie](https://www.softwareadvice.ie/software/404201/goldie) — 4.8/5 (1129 reviews) 5. [ClinicSense](https://www.softwareadvice.ie/software/395056/clinicsense) — 4.8/5 (648 reviews) ## Reviews ### "The best time saver in the office" — 5.0/5 > **Sjana** | *19 September 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: They do the work of at least 3 employees, more if you are a bigger office\! Saves me time, phone calls, headaches\! I can do a link for payment, I love texting patients, I can multitask with this and not miss anything\! > > **Cons**: A few features aren't super user friendly, I have to search out and find how to do a few things, they sync process is also a little slow. > > The time they save me allows me to focus my attention to more pressing matters-I don't have to do phone call reminders for appointments, and no more recall\! They do it all\! They also keep tabs on reviews for me\! Heaven forbid we get a less than stellar review, and I am notified immediately, so this can be rectified-if possible immediately. ----- ### "Solutionreach review" — 4.0/5 > **Megan** | *16 January 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Conversations, recalls, newsletters are all very easy to use. They've helped us a lot over the years. > > **Cons**: I wish it wrote back to our PM "better". It would be more effective. > > Support is hit or miss some years. Overall I've had a good experience and would recommend them. ----- ### "Reach all your contact solutions with Solutionreach" — 5.0/5 > **terry** | *10 May 2018* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: easy to use,love the texting and automatic patient reminders, the newsletters and birthday wishes all work seamlessly > > **Cons**: The automatic reviews at one time had no filters but they have since correct that so don't really have any problems. ----- ### "Do not trust this company" — 1.0/5 > **Paul** | *27 August 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: The texting seemed to work okay. The appointment reminders worked generally. The character limit needs improvement. > > **Cons**: BUYER BEWARE. YOU HAVE BEEN WARNED. We detrimentally relied on assurances by sales rep \[sensitive content hidden\] that we could cancel at anytime. I specifically discussed Solution Reach's reputation for pulling this exact tactic--guess what? They pulled it on us as well. I highly recommend you consider other options. They did not honor his assurances. His Contacts Manager, \[sensitive content hidden\], dismissed my experience with the company and basically told me tough luck. In my experience and in my opinion, this is not a reputable company to contract with. if they treat medical doctors this way, don't expect to be treated any better. Steer clear. > > Recommend you work with a reputable company who honors the assurances of their sales staff. We trusted the sales rep. Big mistake ----- ### "Admin Assistance" — 4.0/5 > **Tina** | *29 October 2024* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: The News Letter are fantastic. A very large selection and easy to use. The SR pay was very helpful. > > **Cons**: The text service needs to be updated. The price was a little high. We have new system which includes phones > > It was very good but the price was a little high ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.ie/software/318574/solutionreach-dental?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/318574/solutionreach-dental) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data