--- description: Review of Blackpoint MDR Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Blackpoint MDR | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Endpoint Detection and Response Software](/directory/3977/edr/software) > [Blackpoint MDR](/software/318796/blackpoint) # Blackpoint MDR Canonical: https://www.softwareadvice.ie/software/318796/blackpoint Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/318796/blackpoint?page=2) > Blackpoint Cyber is a technology-focused cybersecurity company headquartered in Maryland, USA. The company was established by former US Department of Defense and Intelligence security experts and leverages its real-world cyber experience and knowledge of malicious tradecraft to help MSPs safeguard their infrastructure and operations. Offering the only world-class, nation state-grade cybersecurity ecosystem, Blackpoint serves the MSP community using its own proprietary security operations and incident response platform, SNAP-Defense, which is available as a product or as a True Managed Detection and Response (MDR) service. Blackpoint not only detects breaches earlier than any other solution on the market, but its dedicated MDR security analysts work 24x7 to combine network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service to monitor and detain threats before it's too late. In addition to its MDR services, Blackpoint is launching LogIC, its new logging with integrated compliance service to help MSPs and their clients satisfy cyber compliance requirements, including assessments and audits. With simple push-button setup, LogIC’s hyper-efficient logging architecture and self-service web application allows you to generate compliance reports and manage all aspects of event and log collection. Streamline how you prepare for audits and know exactly where you are already covered without compromising your security posture. Blackpoint Cyber continues to work hard to deliver an end-to-end, effective cybersecurity ecosystem to the MSP community. The mission? Provide absolute, unified detection and response services for MSPs of all sizes to combat a constantly changing threat landscape. > > Verdict: Rated **4.8/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 36 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Blackpoint Cyber ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: Arabic, English, French, Spanish - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Alerts/Notifications - Anomaly/Malware Detection - Behavioural Analytics - Continuous Monitoring - Data Visualisation - Endpoint Management - Endpoint Protection Software - Event Analysis - Event Logs - Incident Reporting - Issue Management - Monitoring - Network Monitoring - Network Provisioning - Real-Time Analytics - Real-Time Data ## Integrations (8 total) - Bitdefender Antivirus Plus - Cisco Meraki - Malwarebytes for Business - Microsoft Defender for Business - Microsoft Defender for Endpoint - OpenText Core Endpoint Protection​ - SentinelOne - WatchGuard Endpoint Security ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Endpoint Detection and Response Software](https://www.softwareadvice.ie/directory/3977/edr/software) ## Related Categories - [Endpoint Detection and Response Software](https://www.softwareadvice.ie/directory/3977/edr/software) - [MDR Software](https://www.softwareadvice.ie/directory/3944/mdr-services/software) - [Threat Intelligence Software](https://www.softwareadvice.ie/directory/3995/threat-intelligence/software) - [Cybersecurity Software](https://www.softwareadvice.ie/directory/4643/cybersecurity/software) - [MSP Software](https://www.softwareadvice.ie/directory/4553/msp/software) ## Alternatives 1. 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I rest easy knowing that my systems are being monitored for the tradecraft that cyber criminals deploy to infiltrate, enumerate, and attack your networks. This keeps attacks from spreading. > > **Cons**: I really have nothing I dislike about the software. > > We recently rated all of our vendors. Blackpoint MDR took top marks in all categories, from providing the value they promised to customer service. There is not a company I can recommend more highly. ----- ### "Solid MDR That Actually Catches Real Threats" — 5.0/5 > **Joshua** | *7 January 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Blackpoint has been very easy to deploy and manage compared to other security tools we’ve used. Pricing is reasonable for what you get, and the support team has been great to work with. They are quick to respond and are clearly knowledgeable and willing to help. We’ve been using it for about a year now, and it has already stopped multiple real security incidents. > > **Cons**: Alerting could use more customization, especially if you want more control over what triggers notifications and how they’re delivered. It would also be nice to see integrations with more third-party products, even though it already covers all the major ones we rely on. > > Overall, we’ve had a very positive experience with Blackpoint MDR. It does what it’s supposed to do without being overly complicated or noisy. It’s been reliable, effective, and easy to live with day-to-day. ----- ### "MDR Review" — 3.0/5 > **Nate** | *27 August 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Response time and quick remediation techniques > > **Cons**: False positives even after notifying SOC of previous False positive ----- ### "Solid product that does what it says it will" — 5.0/5 > **Mike** | *13 August 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like the small footprint on endpoints. I like the clear and logical way information is provided through the web console. > > **Cons**: I wish the endpoint agent had a UI to interact with. > > We needed another layer of protection to find threats before they entered our networks. Blackpoint provided this layer and does a fine job making you aware of any anomalies or potential bad actors before they even have a chance to enter the network, and it also finds the one that squeaked by. We deployed it to several hundred endpoints and it did exactly what they said it would. It found potential problems and real problems, and resolved them in the way we requested. ----- ### "Blackpoint is a critical component in your cybersecurity stack" — 5.0/5 > **Terrence** | *18 August 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The software was easy to install. Getting up and running was a breeze. Their support was very helpful. > > **Cons**: Really, the only thing we would like to see is a better price point store of our clients can deploy it. > > Our overall experience with Blackpoint is very positive. The sales process is not pressured. The onboarding process is well proven. The actual service had been of great use to our clients in keeping their businesses running smoothly. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/318796/blackpoint?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/318796/blackpoint) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data