--- description: Review of Helcim Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Helcim | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Mobile Credit Card Processing Software](/directory/4759/mobile-credit-card-processing-software/software) > [Helcim](/software/318831/helcim) # Helcim Canonical: https://www.softwareadvice.ie/software/318831/helcim Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/318831/helcim?page=2) > Helcim is a payments company that helps businesses accept credit card payments. At Helcim, our goal is to provide small to medium sized businesses with the opportunity to accept credit card payments at affordable rates with industry-leading technology backed by excellent customer service. Whether you need to accept payments by generating online invoices, creating an ecommerce website, adding payments to an existing website, setting up monthly recurring plans, using the virtual terminal, or accepting cards in person, Helcim has the solution. Helcim merchants benefit from Interchange Plus pricing, no contracts, no hidden fees, no PCI fees, and access to all of our software tools at no additional cost. Helcim doesn't charge a monthly fee. To explain interchange plus pricing, it is a billing method used by Helcim to give you complete transparency and greater savings. When you process a transaction we pass the interchange and card-network costs directly on to you, giving you access to the true wholesale rates. As your business processes more you can automatically qualify for volume discounts. Small or medium sized businesses can start accepting transactions online. Merchants can get started right away. Begin accepting payments through our self-service portal as soon as you log in. Helcim’s platform includes a fully hosted online store for your business that has tools for everything from blogging to food ordering. Online ordering can also integrate into your company's existing web presence if you want to add payments to your current website. You can also integrate QuickBooks, the popular accounting software, with Helcim to streamline your business’s bookkeeping. > > Verdict: Rated **3.8/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 33 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Helcim - **Location**: Calgary, Canada - **Founded**: 2006 ## Commercial Context - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: Contact Helcim for pricing information. Helcim offers Better Pricing which means lower rates, no monthly fees, no contracts, volume discounts, and no hidden fees. No monthly fees. No setup fees. No cancellation fees. No PCI \& non-compliance fees. No bank deposit fees. No customer service fees. Helcim also offers automatic volume discounts. The more you process, the more you save. Your pricing automatically updates based on your three-month processing average. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Accounting Integration - Billing & Invoicing - Billing Portal - CRM - Catalog Management - Client Portal - Compliance Management - Contact Database - Contactless NFC - Credit Card Management - Credit Card Processing - Customer Accounts - Customer Database - Customisable Branding - Customisable Invoices - Customisable Templates - Data Security - Debit/Credit Card Processing ## Integrations (3 total) - QuickBooks Online - WooCommerce - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Mobile Credit Card Processing Software](https://www.softwareadvice.ie/directory/4759/mobile-credit-card-processing-software/software) ## Related Categories - [Mobile Credit Card Processing Software](https://www.softwareadvice.ie/directory/4759/mobile-credit-card-processing-software/software) - [POS Systems](https://www.softwareadvice.ie/directory/210/web-based-point-of-sale-software/software) - [iPad POS Software](https://www.softwareadvice.ie/directory/435/ipad-pos/software) - [Retail Management Software](https://www.softwareadvice.ie/directory/2025/retail-management/software) - [eCommerce Software](https://www.softwareadvice.ie/directory/4340/ecommerce/software) ## Alternatives 1. 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Their system now works with several booking systems which allow you to use a separate calendar and save on their reduced rates ----- ### "Ease of Payments" — 5.0/5 > **Donald** | *24 August 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The application and approval process was quick and easy, had approval with 24 hours > > **Cons**: A little more difficult to navigate around until you get used to it. Does not offer same day funding like most other mobile applications. > > We are brand new to this product but have used mobile software in the past, while the other software works o.k. their customer service leaves a lot to be desired, I called on my very first day of using this product and the customer service was outstanding, \[SENSITIVE CONTENT\] was amazing, very patient, answered my questions and walked me through all the different services offered. In 20 years of processing credit cards I have never had such an incredible experience. I know it was my first day and my first experience with their customer service but my mom also told me "if your relationship (business or personal) starts off bad it will most likely end bad" based off this I'm confident my relationship with Helcim is going to be outstanding ----- ### "Unreliable and poor customer service" — 1.0/5 > **Ana** | *25 February 2025* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: I wanted to use Helcim as an alternative processing where I could add a CC surcharge (as oppossed to ACH/debit, etc) - and Helcim looked like a promising choice. The fees looked to be good too in comparison, until someone pointed out how the fee % actually fluctuate depending on the situation (payment method, card type, product type, billing type, etc) > > **Cons**: Couldn't get past the approval stage. I read how they arbitrarily also closed other people's accounts. The customer service was not helpful at all, and quite abrupt - it felt like they were doing me a favour by allowing me to become a client. I also had dissolved an LLC at the time and wanted to change the Business Name - but they didn't allow that either. I went ahead and created a new account, and they totally blocked that, despite me giving proof of the second company legality.. ----- ### "Customer Service second to none" — 5.0/5 > **Paul** | *28 April 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The software is an integral part of my business and is reliable, well thought out and has an easy to understand interface for myself and for my customer when they are paying. > > **Cons**: The software has been well thought out. No issues. > > My credit card reader was displaying a fault message so I reached out to the Helcim team to find a solution. I talked to \[SENSITIVE CONTENT HIDDEN\] in the Customer Service department and he immediately had an answer to solve my problem. \[SENSITIVE CONTENT HIDDEN\] walked me through the replacement process, made the necessary calls to get a new unit and most importantly kept me updated to his progress. The replacement unit was delivered to me less than 24 hours after my initial call to Helcim. Now that’s service \!\!\! The Helcim team has set standards in customer service that more companies could take valuable lessons from. ----- ### "Always There" — 5.0/5 > **Carla** | *1 May 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Plug it in and away you go. We are a seasonal business so have to reorder every year. This year I forgot to order called in a mad panic. Within 4 days the machine was here, plugged in and processing sales. > > **Cons**: Do not come with a manual or any instructions. > > Sales are increased with having Debit/Credit so easily available. When you phone you always get a live, breathing body. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/318831/helcim?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/318831/helcim) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data