About Practice Fusion

Founded in 2005, Practice Fusion offers a cloud-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified. Since the solution is cloud-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records and charting during the patient encounter. Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine and many more. Practice Fusion's account managers and support specialists are available by live chat, phone or email, and there's a learning center and help forum for users seeking independent learning.
Practice Fusion Software - Manage online appointments
Practice Fusion Software - Patient fusion
Practice Fusion Software - Online check-in
Practice Fusion Software - eRx
Practice Fusion Software - ICD-10 charting
Practice Fusion Software - Lab results
Practice Fusion video
Practice Fusion Software - Manage online appointments - thumbnail
Practice Fusion Software - Patient fusion - thumbnail
Practice Fusion Software - Online check-in - thumbnail
Practice Fusion Software - eRx - thumbnail
Practice Fusion Software - ICD-10 charting - thumbnail

Practice Fusion pricing

Practice Fusion has a free version and offers a free trial. Practice Fusion paid version starts at US$149.00/month.

Starting Price:
US$149.00/month
Pricing Details:
Contact Practice Fusion for pricing information or a quote
Free Version:
Yes
Free trial:
Yes

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Practice Fusion Reviews

Feature rating

Value for Money
3.9
Functionality
3.5
Ease of Use
3.9
Customer Support
3.2
5 reviews of 409 View all reviews
Latrice J.
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/4/2018

I've been using Practice Fusion for a little over a year and I'd have to say it's so easy to...

The benefits greatly outweigh the disadvantages. I always have a peace of mind using this software with every use. I never have any issues logging in and if was to ever, resetting password is super easy. You have the option of resetting through a simple text to your phone or email with a 6 digit code to reset password. You can also access this software from anywhere in case you may need to adjust the schedule during non business hours.

Pros

What I like most about this software is the navigation. Out of all the other EHR softwares, I grasp quickly to the ease of use. I like how the schedule, charts, task, messages etc. are layed out. It's a great EHR for first time Medical staff such as Medical Receptionist and Medical Assistants.

Cons

Well no EHR software is perfect but I can honestly say that the only thing I wish could be better is how to search for patients by previous encounters.

Verified Reviewer
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/9/2020

A great budget option if you don't need customization

I initially implemented the product when it was a standalone product offered for free. It was an ambitious but limited piece of software that was eventually sold to Allscripts. Very soon after, the business model shifted from selling aggregated data and in-product advertising to a subscription model, but still remains very inexpensive. The system is very rigid in that it does not offer a lot of options for customizing or the ability to develop workflows specific to a practice, but it has all of the basics as well as some features that other vendors charge extra for (lab integrations, patient portal, etc.). For a more robust feature set, you may need to use the limited number of third-part integrations that are offered, which will have additional costs associated. Overall, it's one of the quickest and easiest EHR systems I've setup (eCW/Nextgen/Aria) and it works well because of the universal design/limited options. If you can get it to fit most of your needs (and you get a free trial to figure that out), then you probably won't find many options that can compete with it on price. If you have a large office and complicated systems, you might find other systems provide a better value proposition.

Pros

Easy implementation (up and running in a day). Reasonably good feature set (lab integration, call and text reminders, patient portal). Very competitive price. Free to try.

Cons

Very little customization. Initial navigation is not very intuitive. Requires annual commitment. Additional features use third party integrations and have additional costs associated. Lack of device integration.

Meri K.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 5/5/2022

Very good software for medical office

I wish they improve reporting part of application
Also can sent medical records to payers directly from application

Pros

Keep all date for patient in one place and easy to use

Cons

They always do additional futures do a lot of updates

Elizabeth F.
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
2
Ease of Use
3
Customer Support
3

3
Reviewed on 8/6/2018

Not a Good Choice for Mental Health Professionals

This software often felt way too busy and clunky for my needs. I started shopping for software specifically made for mental health. I test drove a bunch of new software programs. Simple Practice was my choice. It does everything I need at a price I can afford. It is also very simple and intuitive by design. I can accept credit cards and conduct HIPPA-secure tele-sessions through the site. They offered an easy way to do mental status exams and treatment plans. Not so in Practice Fusion.

Pros

It allowed me to use it at no charge for many years. This was helpful for me as a solo practitioner with high overhead costs.

Cons

This software is not built with mental health in mind. There is no way to customize the interface for the specific needs of my occupation. There were a lot of annoying pop-ups that I had to deal with that did not apply to mental health providers. The most frustrating thing was attempting to work with the calendar. It was impossible to review my schedule on my mobile phone because the calendar was not optimized for mobile. Another feature that did not work well was the client search feature. No matter how many times I would type in certain clients' names, the search box would not recognize or find the client. Also, there was no quick way to add a client unless I had all of the pertinent client data on hand. Most solo MH providers are wearing all of the "hats" in the practice and are trying to schedule new clients during the one or two minutes they have between sessions. Sometimes all we have to go by during that time is a name and contact number. My biggest complaint is that client data cannot be exported via CSV or Excel format. This is a big issue when you have to change software.

Todd S.
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 9/3/2022

Good product but not built for the needs of Psychologists

I had great customer service. I had great support when needed. I "learned" the onion layers and was able use the EHR initially with little training.

Pros

Like all EHRs learning the "onion skin layers" to be able to move through the features easily took me awhile. I was repeating often and looking for things since it was not initially intuitive when moving through the EHR. Once I did become familiar with the "layers" I was able to move through the EHR quickly and easily. The Templates were very helpful, especially the ability to share with other users on the EHR.

Cons

For me the lack of attention to the specific needs of Psychologists in the EHR as well as the ever increasing price of the EHR caused me to look to other EHR forms. I developed "work arounds" for myself as a Psychologist using the EHR.

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