4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About uAttend

uAttend is an employee management system developed for all mobile platforms. It is a cloud-based solution for tracking attendance and time records for employees with a payroll feature available to help you go from punch to employee payroll without ever leaving uAttend. The application allows employees to punch-in and out via web browsers, time clocks and mobile devices. The application also allows punching-in and out from remote locations that have been designated by the employers through geo-location hot spots. uAttend keeps a real-time record of punch-in and out time and any transfers to different departments. Tackling things like preventing overtime pay abuse, slow payroll generation, delays in time card approval and missed version updates. Version updates do not require any extra fees. Also, through its automated time card process, employees receive alerts each time they punch-in or out of the workplace.
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uAttend pricing

uAttend does not have a free version and does not offer a free trial. uAttend paid version starts at US$27.00/month.

Starting Price:
US$27.00/month
Free Version:
No
Free trial:
No

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uAttend Reviews

Feature rating

Value for Money
4.5
Functionality
4.3
Ease of Use
4.5
Customer Support
4.7
5 reviews of 443 View all reviews
Scott
Scott
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2018

REview

Pros

easily allows employees to log in and log out.

Cons

Sensitive so you can have a hard time for the system to read your finger print.

Response from Workwell Technologies

Hi Scott,

Thank you for taking the time to leave a review. We work hard to provide a dependable and affordable time and attendance system and we appreciate the recommendation!

The sensitivity with the fingerprint scanner may be due to accumulated grime and we suggest using a soft, lint-free cloth to wipe the surface clean. If that doesn¿t do the trick, use a tiny amount of rubbing alcohol on a cotton swab or cloth and gently rub the surface clean.

If you ever have any questions in the future, please feel free to reach out to our customer support for assistance. We`re here for you seven days a week.

Warmly,
The uAttend Team
Text: (760) 278-6623
Call: (800) 518-8925
Email: [email protected]

Replied 4/1/2019
David
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/8/2019

Very happy with the cost and functionality

Very easy for me to figure out the whole product. Has so many things that I'm sure it would be a fit for any larger companies.

Pros

That it works well with the fingerprint time clock

Cons

Can't really think of any. Would be nice if it did my payroll......

Philip
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 10/9/2018

Passable, but has significant drawbacks

Pros

The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software

Cons

There is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago.

Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute.

As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data.

Response from Workwell Technologies

Hi Philip,
Thank you for the review! It's great to hear you appreciate the value of the uAttend app. The cloud connection reflects all punches in real time, so simply log into your cloud portal to view all time card data from your dashboard. You may benefit from utilizing the Missed Punch widget, which displays all missed punches for the current pay period. Also, the smartphone app can display the timecard without punching in or out. If you have a 6xxx series clock, employees can view their current punch status right from the clock by pushing the checkmark key and authenticating. There is an option to show last punch info. Our customer service team is available 7 days a week and they would be more than happy to walk you through any of these features so don't hesitate to reach out.
Warmly,
The uAttend Team
Text: (760) 278-6623
Call: (800) 518-8925
Email: [email protected]

Replied 12/9/2018
Eddie
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2022

Staffing

Great experience and service. It is a very cost effective way to keep track of your employees time and attendance.

Pros

Ease of use and the ability to make corrections in real time.

Cons

Sometimes it goes offline unexpectedly and impedes the employee from signing in.

Abigail
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 21/8/2023

Useful Employee Time Tracker

It is a useful time-tracking software with most features one would want for a time clock. Have not had any issues or errors, however vacation hour-tracking must be manually reset annually.

Pros

It is easy to implement and use, requiring minimal administrative time and upkeep. The interface is easy to use.

Cons

Employee holiday and vacation hours do not automatically reset to the appropriate amount every calendar years. This must be manually entered every New Year.

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