Modisoft
5
(4 Reviews)
Modisoft offers a straightforward and comprehensive point-of-sale (POS) system designed with the needs of retail and...
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About retailcloud
retailcloud is a retail management solution for small retailers. It enables users to handle point of sale (POS) operations, monitor inventory levels, analyze store performance and run loyalty programs.
retailcloud’s Zero POS version suits the requirements of small retail businesses, as it offers basic POS features such as inventory tracking, customer marketing, payment processing and reporting under the freemium pricing model.
retailcloud’s employee management feature enables retailers to manage employee performance and productivity. In addition, it allows store owners to track employees’ working hours and manage payroll.
The solution helps users run promotional campaigns offering reward points and discounts for returning customers. Also, retailcloud’s integration with MailChimp helps marketers run email marketing campaigns and reach out to existing and potential clients. retailcloud POS features are also accessible through the mobile app on Android devices.
retailcloud pricing
retailcloud does not have a free version but does offer a free trial. retailcloud paid version starts at US$49.00/month.
Starting Price:
US$49.00/month
Free Version:
No
Free trial:
Yes
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James
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
4
Reviewed on 15/4/2020
simple to use software - u get more with a paid plan
pretty good software for small biz to try out and use
Pros
ease of usage on platform, very simple for staff to use.
Cons
worry abt data security as it cloud based.
Linda
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 15/5/2022
Small Business
I love it. The customer support is the best and the staff is so friendly. This system for the cost is amazing, other systems would cost me a lot more and I would not get the support I do from retailcloud. This allows me to keep my prices affordable for my customers.
Pros
It is easy to use for people like me that are not so computer literate. Customer support is amazing, they are always there to help. I have messed things up a couple times by touching a setting and had to have them walk me through fixing my errors. The staff is so friendly, and the chat feature is easy to use any time you need.
Cons
I would like to see the actual inventory being shown on the master item screen. being able to change on- hands easily through the mobile app. Add the freight charges to the report there is a column for it but it is not on the receiving report.
Jeanette
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
1
Reviewed on 19/12/2022
Owner
the drawer has a 13 - 20 second open time and we have had to wait inbetween customers. This is a problem they have not been able to fix
Pros
Quick keys are nice to have for frequent purchases
Cons
customer service is awful. Most times they do not help and the reports needed are non existant if the inventory is not printed at the end of every month you can not go back and get it
Jack
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 18/7/2016
Easy to use
The screens and UI are intutive . This helps our cashiers to navigate faster. Multiple Customization options which can be tailored for your use.
Pros
Lot of Customization
Multiple Roles
Inapp Chat Support and Help access
Cons
Looking for more hardware in europe region
Response from retailcloud
Hi Jack
We can get you a selection of distributors from Star EMEA, who are one of our preferred partners in Europe
retailcloud
Replied 18/7/2016
Meet
- Industry: Wine & Spirits
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 26/2/2021
Top notch onboarding team!
So far the experience is great, they have worked hard and gone above and beyond in every aspect. I say again.... Do yourself a favor and schedule a Demo. Entire team has been great to work with.
Pros
Ease of use on POS App. CAS(back office) is very robust, and allows customization of the Store setup. Honestly, there are new features I am discovering everyday.
Cons
Nothing. Do yourself a favor and schedule a Demo!
eric
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
3
Reviewed on 9/8/2016
review on first use
good so far, but i think there is more to be done. i enjoyed prompt support and it made me comfortable recommending the system to people
Pros
cost is okay
Cons
i cannot add my own currency
Response from retailcloud
Thanks for the feedback. I believe you are using the free version and there is a way to add a currency other then the 10 we support on the free version. Its a one time $25 fee for that on the free version. You can also find implementation guides on support.retailcloud.com and user guides on wiki.retailcloud.com.
Please feel free to use the online chat support at retailcloud.com. We pride ourselves on having quality support for all our solutions including the free version.
Replied 9/8/2016
Veera
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 17/7/2016
easy to implement
comes with default settings, follow the implementation guide to customize the POS for you. You can be ready to go in half an hour with the basics, and add a little everyday
Pros
quick response on questions from support
Cons
default templates for quick start
Response from retailcloud
Hi Veera
Thanks for the great review. I was hoping you could share some more information about the default templates. In the spirit of our goal of Total Customer Happiness we would like to see what we can do about the templates you mentioned.
Replied 17/7/2016
Gurcan
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 26/6/2016
Simply The Best
They have a very good self help process. It was easy and they have good support. The people understand retail and understood what i needed for my store. It was easy to connect my website as well.
Pros
I am not too technical but it was very easy for me and ny employees to use. Also it is great for customer tracking.
Cons
I have an iPhone and their programs only work on Android and Windows, but it saved me a lot of money on licenses and hardware
Les
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 16/7/2016
Using RetailCloud
I have looked at many POS systems that include a sophisticated inventory. This is the best value for money app that I have found.
Pros
I like that it is cloud based, includes inventory that will support composite items and also item serial numbers. It also integrates with Intuit Quickbooks online.
Cons
The one draw back with this app is that it does not support account customers.
KING
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 8/11/2016
IT Administrator
Wonderful easy to use POS, can be deployed on PCs and Mobile.
With a friendly and responsive/articulate customer care service.
Pros
Its easy to use and deploy
Cons
We don't have duplicate of our sales data, It could have been wonderful to use hybrid data storage.
Amy
- Industry: Retail
- Company size: 2–10 Employees
- Used for 1-5 months
-
Review Source
1
Reviewed on 2/4/2021
This system would not be worth the price if it was free!
LOUSY
Pros
Nothing. It is the clunkiest, awkward, difficult to use POS that I have ever seen.
Cons
We have had it for two weeks and are still not up and running. the backend is anything but intuitive. Customer support and documentation are practically nonexistent. Technical bugs galore, I am no novice with computers and this system is absolutely horrible.
DO NOT WASTE YIOUR MONEY!!!
Tony
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 18/7/2016
Soccer has never been easier!!
Owning a soccer shop and using the retailcloud system has made inventory and sales a complete ease. Before we used to run out of athletic tape and other little things, now we know exactly when we have to stock up or order more.
Pros
Ease of use!! In and done!!
Cons
None
VICTOR
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
3
Reviewed on 30/8/2016
INCLUSION OF NIGERIAN NAIRA AS PART OF CURRENCY CHOICE
We had difficulties using the software initially but we have gotten around that with your technical support.
Pros
The POS is very simple to use
Cons
Lack of data flexibility. It's not easy to make data modifications.
SYED
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 15/6/2016
HAD PROBLEM INSTALLING BUT `SAM FROM THE SUPPORT TEAM HELP OUT
HAD PROBLEMS INSTALLING THE POS APP FOR MY WINDOWS 10. SO I CONTACTED THE SUPPORT TEAM. I GOT IN TO CONTACT WITH SAM FROM THE TEAM AND HE ACTUALLY HELPED OUT FOR FREE. MUCH HELP. THANKS FOR ALL THE HELP.
Vipin
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 11/7/2016
Great Customer Service
Had wonderful customer support from entire team. The best part is the prompt response you receive from the team every time you face any problem.
Prima
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
-
Review Source
5
Reviewed on 6/7/2016
Software is great, and customer care is even better
This is a great software, ideal for all sizes of business. The user interface is easy on the eyes, and the transaction process is quick and straightforward. The customer service is even better... they were able to solve the few challenges I have had in a professional yet friendly manner. They respond super fast to emails and tickets, and the instant chat function is truly an instant chat function, as a rep replied me within a minute of my posting a message.
Pros
User interface, ease of use.
Cons
Loyalty program is only available in the premium version.
Derisly
- Industry: Food & Beverages
- Company size: 11–50 Employees
-
Review Source
5
Reviewed on 29/6/2016
Great Support
I am just beginning to try this software out. I asked support for some answers to questions and got a very quick response which was faster than fully paid systems. Great !!!
Pros
This software from first impressions looks very easy to use and thorough.
Cons
I havnt had and bad experiences yet.
17 reviews
