--- description: Review of VoiceSpin Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VoiceSpin | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/1564/auto-dialer/software) > [VoiceSpin](/software/321083/conversation-analyzer) # VoiceSpin Canonical: https://www.softwareadvice.ie/software/321083/conversation-analyzer > VoiceSpin is a cloud-based contact center platform that serves small businesses to large enterprises across industries such as retail, finance, and customer service. It supports inbound and outbound calling, AI-powered auto-dialing, and call routing to help teams manage high volumes of customer interactions. Core features include a predictive dialer, real-time call monitoring, IVR, call recording, and CRM integrations that connect customer data directly to agent workflows. Managers can use live dashboards and reporting tools to track agent performance and queue activity. The platform also supports SMS and email communication alongside voice, giving teams a multi-channel view of customer conversations. Support is available around the clock via live chat, email, and phone, with a knowledge base for self-service guidance. VoiceSpin suits sales and support teams looking to centralize communication and improve agent efficiency without complex on-premises infrastructure. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Voicespin ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, Hebrew - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 205 more ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - CRM - Call Centre Management - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Transfer - Callback Scheduling ## Integrations (14 total) - ActiveCampaign - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - Keap - Netskope One Platform - Pipedrive - Salesforce Platform - Salesforce Sales Cloud - Zapier - Zendesk Suite - Zoho CRM - Zoho CRM Plus - monday AI Work Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Auto Dialer Software](https://www.softwareadvice.ie/directory/1564/auto-dialer/software) ## Related Categories - [Auto Dialer Software](https://www.softwareadvice.ie/directory/1564/auto-dialer/software) - [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software) - [Inside Sales Software](https://www.softwareadvice.ie/directory/3602/inside-sales/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software) ## Alternatives 1. [Genesys Cloud CX](https://www.softwareadvice.ie/software/323407/pureconnect) — 4.3/5 (269 reviews) 2. [JustCall](https://www.softwareadvice.ie/software/75453/justcall) — 4.1/5 (225 reviews) 3. [DCDial](https://www.softwareadvice.ie/software/358716/dcdial-call-center) (0 reviews) 4. [Squaretalk](https://www.softwareadvice.ie/software/30221/innitel-predictive-dialer) — 4.8/5 (127 reviews) 5. [Five9](https://www.softwareadvice.ie/software/20063/five9) — 4.2/5 (487 reviews) ## Reviews ### "Perfect" — 5.0/5 > **Jeries** | *30 November 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The fast response from support team and our Account Manager > > **Cons**: Sometimes we have problems with the lines ----- ### "“Lineup” review" — 5.0/5 > **Matan** | *18 December 2022* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: I have been working with voicespin admin softwares for a few years now and I feel very comfortable working with the interface and being able to configure everything myself from extensions to queues and configuring new numbers myself. > > **Cons**: I would love to have an option to download the entire recordings content in bulk and I already know voicespin team were working on such a solution. > > My overall experience with voicespin is absolutely great.I will not replace them for another vendor even if the price was lower. Since I know they care about their costumers which for me is most Important. ----- ### "ok" — 4.0/5 > **Asaf** | *2 December 2021* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: It works daily. > > **Cons**: Sometimes main servers crushes There is no Emergency plan Cannot divert calls to another phone when there is a crisis ----- ### "Voicespin review" — 5.0/5 > **Igal** | *30 November 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Great service, great support, quality calls and willingness to answer the client needs. > > **Cons**: As far as my usage of the system i had no cons. ----- ### "Great service and support" — 5.0/5 > **Ben** | *2 January 2023* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: overall great service, our account manager \[sensitive content hidden\] always there to help resolve any issue we may have. > > **Cons**: support response time can be improved, no web chat on site. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/321083/conversation-analyzer) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data