--- description: Review of Pipedrive Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Pipedrive | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Online CRM Software](/directory/387/online-crm/software) > [Pipedrive](/software/321306/pipedrive) # Pipedrive Canonical: https://www.softwareadvice.ie/software/321306/pipedrive Page: 1 / 124\ Next: [Next page](https://www.softwareadvice.ie/software/321306/pipedrive?page=2) > Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and powerful AI features. Pipedrive’s interface empowers salespeople to streamline workflows and unite their tasks in one workspace. Its AI-powered tools offer personalized sales tips which assists users with winning and renewing deals. > > Verdict: Rated **4.5/5** by 3062 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3062 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: €19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: A simple CRM starting at €12.50 per user per month, with a discount on yearly subscriptions - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Account Management - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Responses - Autoresponders - Batch Processing - Business Card/Badge Scanning - Buyer Management - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System ## Integrations (96 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 81 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online CRM Software](https://www.softwareadvice.ie/directory/387/online-crm/software) ## Related Categories - [Online CRM Software](https://www.softwareadvice.ie/directory/387/online-crm/software) - [Account Management Software](https://www.softwareadvice.ie/directory/3606/account-management/software) - [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software) - [Sales Intelligence Software](https://www.softwareadvice.ie/directory/4620/sales-intelligence/software) - [Real Estate CRM Software](https://www.softwareadvice.ie/directory/338/real-estate-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4491 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18811 reviews) 3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (7002 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (625 reviews) 5. [Bigin by Zoho CRM](https://www.softwareadvice.ie/software/392397/bigin-by-zoho-crm) — 4.7/5 (744 reviews) ## Reviews ### "An intuitive, high-impact CRM that keeps our sales team focused and efficient" — 5.0/5 > **Marquita** | *4 August 2026* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Pipedrive’s standout feature is its visual Kanban board, which makes tracking deals across different stages incredibly clear through an intuitive drag-and-drop interface. The platform excels at activity-focused selling, ensuring reps stay on track with automated prompts for the next step in every deal. Additionally, the smart workflow automation is a major time-saver, handling follow-up emails and task creation automatically. The seamless email integration with Outlook and Gmail keeps all communication centralized, while the high level of customization allows for pipeline adjustments without any technical expertise. > > **Cons**: While the interface is clean and user-friendly, the reporting features can feel somewhat limited for highly complex enterprise-level analytics. Additionally, some users may find that the depth of the automated workflows requires a learning curve to set up perfectly for intricate sales processes. > > Pipedrive has been a game-changer for our sales process. It strikes an excellent balance between being feature-rich enough to manage complex workflows and simple enough to adopt quickly across the team. It has significantly reduced manual data entry and helped us maintain a much higher level of deal visibility. ----- ### "Great platform agnostic CRM for small business" — 4.0/5 > **Jim** | *16 April 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Great for comprehensive features without an enterprise level pricetag. Ideal for solo or smbs with many integrations. Perfect for mid to late(r) funnel client management. > > **Cons**: Early funnel contact management. Other tools integrate well with the platform though to make the workflow seamless. > > Easy to scale - have used for multiple clients. Ideal for users who work between multiple platforms ie. google and microsoft. Would recommend. ----- ### "Continuing to use Pipedrive - a great CRM for small businesses" — 4.0/5 > **Jess** | *30 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It’s easy to make bespoke pipelines and customize this with your business and desired tracking needs. > > **Cons**: The integration with mailchimp wasn’t as intuitive as I’d hoped. While we use this, it wasn’t hugely clear that the data had moved across. > > I really like the tool, we use it well, and assign tasks to team members. It’s a good way to simply keep track of customer follow ups, BUT, in the free version the sync with mailchimp could be better. I suppose that’s why you pay for the upgrade version\! ----- ### "My Top CRM — Intuitive, Powerful, and Built for Real-World Sales" — 5.0/5 > **Brett** | *12 July 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I've been using Pipedrive for many years, and it remains one of my favorite CRM platforms. What I appreciate most is how intuitive and easy it is to use. Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you stay organized without the complexity and administrative burden that often come with larger CRMs. The platform is flexible, powerful, and incredibly user friendly. I can quickly see where every opportunity stands, what needs attention, and what my next action should be. It strikes an excellent balance between simplicity and functionality, which is one of the main reasons I've continued using it for so many years. > > **Cons**: There honestly isn't much I dislike about Pipedrive. If I had to identify one area for improvement, it would be continuing to expand its AI capabilities, automation, and deeper intelligence around sales opportunities and next best actions. That said, the platform has consistently evolved over the years, and I've been very pleased with the updates and improvements. > > My overall experience with Pipedrive has been excellent. I've used the platform for many years across my Lead Gen company, sales and sales consulting, business development, opportunity management, and customer relationship management, and it has consistently been reliable, intuitive, and easy to work with. ----- ### "Highly recommend for service-based businesses." — 5.0/5 > **Verified Reviewer** | *15 December 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The visual pipeline is easy to use, keeps our team accountable, and ensures no follow-ups are missed. > > **Cons**: There's not much to dislike with this product. Would be great to have it's own crm telephony. It still works well with JustCall. > > Pipedrive has been a huge help in organizing and tracking our leads from first contact through close. It’s streamlined our sales process and improved efficiency. Highly recommend for service-based businesses. ----- Page: 1 / 124\ Next: [Next page](https://www.softwareadvice.ie/software/321306/pipedrive?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/321306/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data