Pipedrive - Reviews page 3

Pros

There are many features to manage your clients and leads. It is easy to write notes, create voice notes (on the phone app), and schedule follow ups.

Cons

Your clients can get lost in the shuffle if you do not schedule a follow up for them. Running reports also tends not to be as straightforward as Sales Force.

Pros

It keeps track of sales leads and customers you have been trying to keep up with. Sometimes it takes multiple visits over years of time to get a lead to turn into a customer. This is a great way to keep track of everything and set up reminders to check back in at the right times.

Cons

It can take a bit to figure out all the features like most software products, but once you get there it's a gem.

Pros

Easy to use. You have all the information in hand.

Cons

I cannot tag a person in the call coments

Pros

The reporting was good, easy to integrate customer lists and data processing.

Cons

It was geared more toward a high product sales sector rather than a services sector so it was somewhat clunky for what we were using it for.

Pros

Leads management is beneficial as well as having different owners within the team to transfer to and from.

Cons

It would be nice to carry out cold calling through Pipedrive and equally remove customised analytics from behind the paywall. It would also be nice to categorise based on last outreach date therefore follow-up could be improved.

Alternatives Considered

Salesforce Sales Cloud and HubSpot CRM

Reasons for Switching to Pipedrive

Cost and felt closer to our needs

Pros

The most economical CRM platform. Good and handy tool. One can segregate the list by creating unique label, field and filter to it. Also, very easy to keep track of the activities. Wonderful features.

Cons

Customer Support, CRM's customer support is of no use. When you explain your problems to them, they keep on asking 1000 question more, share print screen more, but unable to solve the problem. I requested them again and again to come online and support me, but they are unable to do it.

Pros

I love the fact that Pipedrive is easy to use and does not need any special skills or training for one to be able to use it. It has helped me and my team capture leads, manage contacts, and manage our sales pipeline. It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this is easier to do with Pipedrive and the record of all activity makes it much easier to collaborate within a team as well.

Cons

There isn't anything I do not like about Pipedrive so far, I'm happy with everything.

Pros

I came into the business never have used it and within a week i was capable and building my pipeline faster than any crm i had used before. the convert from lead to opportunity is so simple and being able to see all my prospects in one screen made reviews simple.

Cons

The only thing i could think of was lack of integration into a marketing tool.

Pros

I love how great it is as a CRM Tool for my clients

Cons

I actually dont have any thing I do like like about this program

Pros

Easy to register and deal with, it helps a lot in the work, and provides fantastic features

Cons

Needs a lot of slow internet It needs more development and new features

Pros

The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be able to observe and monitor better deals and tells you what your sales priorities would be.

Cons

I like the concept of the app but if its the first time you are going to use it it is not very user friendly it is hard to understand, it does help a lot but you have to be well trained to use it.

Pros

Pipedrive is a great CRM platform for managing contacts, customers, and leads. This platform has incredibly boosted productivity and led to growth in revenue through customization features

Cons

The deployment process was longer than expected

Pros

Great for sales tracking, and generate leads, easy to use, and have a high-storage database

Cons

Sometimes their customer support team is slow in their response

Pros

I find the UX intuitive and don't have to spend much time in the training library. It offers features that are practical and easy to understand. Especially if you are a Manager building the pipeline/forecast.

Cons

For this CRM to be a comprehensive solution for my needs, it needs a few services: 1) make my monthly newsletter integration easy; 2) provide my contacts LinkedIn profiles; 3) provide the option to enrich the existing data with other data aggregators.

Pros

The ability to create and manage a customer and/or contact database for networking opportunities

Cons

The capacity to generate alerts is reduced or difficult to manage

Pros

I have used Pipedrive for quite sometimes now. I discovered this CRM and I was well intrigued by its free trial. Today I need to admit is one of the backbones of my business. Compared to other CRMs, Pipedrive is easy to use and really intuitive.

Cons

If you need an advance CRM for an enterprise probably this is not the software for you since it is not allowing for a full customization.

Pros

CRM made easy, from entry level to big companies. Also good for sales tracking and data management.

Cons

Can be slightly challenging to set up at first, but once implemented it works very well

Pros

It is simple and easy to use and it's beginners friendly

Cons

It is really great and the style of the program is great

Pros

The ease of use. The pipeline was very intuitive and easy to customize.

Cons

Support. No way to get a human to help.

Pros

In the end, we like Pipedrive because it provides excellent value for the money at all of its subscription tiers. It's quick, straightforward, and centered on the insights of working salespeople. The sales manager might also narrow in on specific metrics to get the information she or he needs.

Cons

A few features are lacking, and that's a problem for us. In particular, the product's generally excellent automations cannot (yet) be triggered by dates, either in the past or the future.

Pros

Pipedrive's simplicity, customization options, and visual pipeline management are some of the aspects that I personally appreciate, however the 'deal' section should be better designed

Cons

There should be more options for the customisation of 'deals' as well as 'reports' sections. Mobile app should give opportunity to see files

Pros

We are delighted with Pipedrive, as it allows us to globally visualize the entire sales process with each client, which helps us to see the progress or delays in sales. It also allows us to capture leads, communicate with them and stay on top of their requirements, all from a single platform.

Cons

It is a very complete program, where you can quickly track the entire sales process, from the beginning with the capture of the potential customer, to its completion with the completion of the sale. I like that I can not only access the system from the computer, but it has a very complete mobile version, which helps me to increase my sales, wherever I am.

Pros

I am a low user but it does keep track of clints well

Cons

I find the interface busy and not too user friendly

Pros

The User Interface is very insightful. It is feature Rich. It is easy to use

Cons

The need to integrate third party products

Pros

As a relationship management tool with your clients, it seems to me to be an excellent software since it is quite versatile and intuitive to use. It has a friendly interface and allows you to quickly know the status of your deals/leads. I really like being able to access the different information that it provides us through the API.

Cons

Actually, I think that everything is perfect, the only thing to take into account is the cost that a company must maintain when acquiring this type of software. Otherwise, everything is very good.

Pros

We were trying out new software to switch our CRM, and decided to try Pipeline. We loved how easy the software was to navigate- extremely user-friendly.

Cons

We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership.

Pros

It's simple to utilize with no bugs, has parts of valuable instruments, simple to tag and collaborate with other group individuals, incredible to form and customize reports. I like its usefulness and UX which implies I'm sparing 30% time on some errands over my ancient CRM (FreshSales), it moreover incorporates a wide extend of integrative. PipeDrive has permitted us to oversee numerous more leads than we seem some time recently, we are moreover able to section our leads and oversee e-mail campaigns based on who has talked to them and around what, it has professionalized our deals endeavors, adaptability and ease of setup has been priceless to us.

Cons

It's kind of befuddling after you get new leads because I think you would like a lead inbox so you'll superior recognize leads and work from there without burrowing through the contacts segment. PipeDrive gets to be inconceivable for coordinating leads and opening an opportunity at a client, but it does exceptionally small for the real organization exertion or work exertion related with checking exploratory orders by a client.

Pros

Streamlining my prospects and data input

Cons

Sometimes I have experienced false info due to Owners or managers leaving company.

Pros

The product is quite intuitive and easy to use.

Cons

No issues that I can think of at the moment.

Pros

I like that you have many functionalities that you can use together to have a detailed sales workflow

Cons

Well, i think that support. Once i had a personal training and was very unuseful.

Alternatives Considered

HubSpot CRM

Pros

I liked this software. It helped us manage pipeline.

Cons

Nothing, I liked this software. It helped us manage pipeline.

Pros

What I love most about using Pipedrive was that it was very easy to use. I myself, was tasked by a previous client if I could help them automate their company from form leads to proposal and deal won. It just took me 1-2 months before I have managed to execute all the required things by my client as I have said Pipedrive was highly customizable with regards to deal managements, contacts, addnig labels on each deals or contact. I also love the fact that they have builtin automations that saves us space in using Zapier tasks.

Cons

What I don't like about pipedrive is their webhooks they have no way to detect if someone has submitted a form, which is another cons into their form feature, when you create one and created a builtin automation there's no way to detect if its a new form submission not unless you connect it to a contact or a deal and start with that.

Pros

I don't see any pros, and I deeply regret to let my company use it.

Cons

A lot of cons, as I'll describe bellow. The support is definetly one of the cons. Automations are the other cons. Terrible automation options/usability. Another. Even as the owner of the company, you can't see other users email messages, which is weird. There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email they're sending are propper emails.

Alternatives Considered

Zoho CRM

Reasons for Switching to Pipedrive

Only because youtubers saying this is the best, which is WRONG. Is terrible. They get paid to say this is the best. I'm very regret to adopted this CRM in my company, now I need to choose another one and integrate everything again.

Pros

Pipedrive helps in promoting small business

Cons

It had afew tools and widgets available for unique Web element

Pros

Very visual and intuitive. Easy to use even if you are not a tech person. You can add easily leads/deals and update them. Very easy to keep track and give you notifications on things to do.

Cons

For our work as consultants, we represent partners and we sometimes use different email addresses to contact potential clients. It would be good to be able to add more than 1 email address to the same account. Linking your email address to Pipedrive is good but needs improvement as you don't have email folders in Pipedrive

Alternatives Considered

monday CRM, ClickUp and HubSpot CRM

Reasons for Switching to Pipedrive

Integration with Google and price

Pros

It is an intelligent application that helps business management avoiding cyber problems

Cons

The application is a bit expensive for the internal management mode

Pros

Its very easy to use and loads quickly, easy to flick between screens, and have multiple windows open. Integrates easily with other software, and has a mobile app.

Cons

There is no shared inbox for generic emails such as info@ this means you have to use everybody's separate email addresses. A shared inbox would be really useful.

Alternatives Considered

Salesforce Sales Cloud and HubSpot CRM

Reasons for Choosing Pipedrive

We wanted a bit more functionality as the business grows.

Switched From

Spotler CRM

Reasons for Switching to Pipedrive

Pipe drive seemed the best value vs functionality

Pros

I love the visual pipeline view that helps me easily see where deals are in the sales process. It's user-friendly and customizable.

Cons

I wish there were more built-in integrations with other software and the pricing can get expensive as the team grows.

Pros

database management is very simple and nicely presented

Cons

the first steps are difficult to understand, but after a while everything becomes clear

Pros

I found the reporting and analytics to be very insightful, and I was able to use them to improve my sales performance.

Cons

I found the price to be a bit high for some businesses and mobile app to be lacking in features compared to the desktop version

Pros

The way to see the deals in the CRM is very easy to understand, and you can be ready to work in it with 10 minutes walkthrough

Cons

It is complex to make deeper things, and requires time to get used to

Pros

Great service that was I like more applications like that

Cons

I have problem same time with that's application because I need more information

Pros

It's ease of use and good amount of features will help most small to mid teams achieve their sales goals. Even after a while of using it you can see everything organized and easy to access, so it will help you build a robust contact list. Customizations and integrations can be the real differentiator, especially if you already use other platforms and want to integrate them with Pipedrive. Highly recommended.

Cons

While features are simple and easy to use, this could also be a downside since you most likely can't do complex things. I would also liked to find the more ease of integration with websites, especially CMS like WordPress, to collect leads from forms and automate the process.

Pros

I found how easy it was to navigate and use all of its features. I didn't need to spend hours learning how to use it, I could just start using it right away.

Cons

It is very good but I would like to have more advanced options to organize and filter my data in a more efficient way.

Pros

It is user friendly and it has a beautiful interface. Information can also be accessed anywhere at any time.

Cons

It is quite expensive. it is also a bit difficult to do customization.

Pros

I like the ease of use a lot. We've also integrated many other systems to it which is in most cases also easy. In addition I like to see all web visitors and communication campaign stats

Cons

We did have a calling function included that was later removed. Replaced with one that was an add-on.

Pros

Pipedrive's user-friendly interface makes it easy for our teams to navigate and manage the pipeline.

Cons

While Pipedrive offers a solid set of features in its standard plans, some advanced functionalities only available in higher-tier plans, potentially making it a pricier option for businesses requiring extensive capabilities.

Pros

I absolutely love how I can organize and manage all my sales efficiently and the ability to keep track of activities and to-dos.

Cons

Well I would love to have even more integration options available to cover all my needs, I must say that these are minor details that do not seriously affect my experience with this tool.

Pros

Amazing tool in terms of the quality of the leads it filters from the non-quality ones.

Cons

They are quite new and some glitches happen frequently while using it, hope they can resolve these.

Pros

compared to other tools, pipedrive was cumbersome and did not feel like a cutting edge product

Cons

felt like an old product that needed to me updated

Alternatives Considered

HubSpot CRM

Reasons for Choosing Pipedrive

wanted to try different products

Switched From

HubSpot CRM

Reasons for Switching to Pipedrive

I didnt, hubspot won