ShopTill-e

Pros

The system works and is easy to get the hang of. If there is a problem or issue the team are super responsive and welcome suggestions.

Cons

There is always room for improvement with any system but the staff are very receptive to suggestions.

Pros

HOW EASY IT IS TO FIND A PRODUCT & TAILOR TO OUR NEEDS

Cons

NOT SURE THERE IS ANYTHING, IT DOES WHAT IT SAYS ON THE TIN

Alternatives Considered

Reasons for Choosing ShopTill-e

Reasons for Switching to ShopTill-e

Pros

Ability to use in retail as well as online channels, as well as integration with ChannelUnity

Cons

Nothing until now, most additional requests have been made live

Pros

Having full integration between our instore stock management and online sales has made setting our webstore up fairly quick and the upkeep requires very little work on our end. The major pro for us is the great support we've had from [SENSITIVE CONTENT] who has been able to guide us through setup of both the online store and our ePOS systems in store. Whenever there has been an issue or problem that we've come across [SENSITIVE CONTENT] has been very quick to help us solve the problem and/or come up with good work-arounds to fit our needs.

Cons

We have found that the supplier/Purchase Order side of the back office could do with also showing the current stock of a product as this would make making restock purchases a lot quicker.

Alternatives Considered

Reasons for Choosing ShopTill-e

Switched From

Reasons for Switching to ShopTill-e

Pros

The front end till system is easy to use for our store staff and the back end epos system is the easiest and best system i have worked with in 25 years of retail, because this seamlessly links with our websites, it has made our life so much easier than our previous system.

Cons

This system fits our business perfectly so there is literally nothing i would change, the ongoing improvements seem to be one step ahead of us and keep offering more for our money.

Alternatives Considered

Reasons for Choosing ShopTill-e

Reasons for Switching to ShopTill-e

Pros

We switched from our current seperated POS and website supplier to Shoptill-e due to issues of integration between the two different suppliers. With shoptill-e the one system does both saves lots of hours and lots of headaches! Small features which include gift vouchers automatically being used in store and on line, as well as one place for all inventory and reporting is a game changer. No more paying multiple subscriptions to multiple software supliers, by making the switch we save hundreds a month.

Cons

Haven't found any yet. Any request we have suggested for anything have simply been implented for us.

Pros

The POS is simple and easy to use, the website side has all the basics and easy to get going. The real draw here is the seamless stock sync between in-store and online, especially if like we do your online and in-store share the same inventory. The price for this all in one system is unbelievably great value. The support from [SENSITIVE CONTENT] and team has been great.

Cons

The lack of some features on the website side and having to contact support to make little changes is a slight drawback, and the websites don't look quiet as polished as you may get from other site builders.

Pros

When I was first introduced to ShopTill-e I was amazed what I was being offered for the price, having used much larger organisations in the past with a large price tag to match it was a breath of fresh air finding this new package.

Cons

I’m more than happy with the features built into the software, the complete package meets my criteria perfectly.

Pros

I followed a recommendation to ShopTill-e and haven't looked back. The initial hand holding was good and the system is intuitive once you get started. When I got stuck, and I did, the helpline got me back on track easily and quickly. I soon figured out how I wanted to set up the system.Both ePOS and online shops operate from the same data base helping to eliminate double selling.

Cons

As my stock items changed, there was a tendency for old products to build up in the database. the "Stock Management" section could do with a delete product button. Sometimes the helpline is needed to deal with this.

Pros

We like everything about this software! It is easy to use, has alot of functionality and a very helpful and friendly support team.

Cons

When we first started using this system there were a few little thing which this system didn't do but after talking to the team they soon personalised and added the features for us.

Pros

Beyond the powerful features of ShopTill-E which is very simple to understand and navigate, the SEO meant our website hit page 1 of Google and other search engines very quickly. This resulted in increased revenue and stronger brand awareness without any additional effort.

Cons

We have complex pricing rules for certain partners with volume discounts which ShopTill-e was 95% of the way there. But we are yet to find a solution that goes the full 100%, so not really a failing.

Alternatives Considered

Reasons for Switching to ShopTill-e

Pros

Just how easy it is to operate especially remotely.

Cons

Nothing that I can directly point you to

Pros

Where do I start, it does everything written on the label. Inventory, Epos, Website and options to plug into 3rd party platforms & probably a lot more I have not discovered yet.

Detailed Demonstration and the easiest listing tools I have come across made the initial start up process simple.

The system has been running for a number of months now and no issues due to the software. Any issues were caused by staff and with the help of support were sorted quickly.

Cons

Honestly, could not fault it.

A couple of things that were specific to our business needs, but even those had a work around. Those work arounds are now being looked at in detail to possibly become integrated into the software.

What more could you ask for?

Alternatives Considered

Reasons for Choosing ShopTill-e

Reasons for Switching to ShopTill-e

Pros

Very easy to upload products and be able to view the listings via categories

Cons

Nothing we didnt like and any more complicated processes we were helped and talked through by our rep, Chris.

Pros

The software is very easy to use and EPOS and website function well, It is easy to add product and [SENSITIVE CONTENT] is always on hand if there is a problem.
It is very economical to operate and the added bonus is when you add to EPOS system it is also the website. We looked at other alternatives which were many thousands but not really much different.

Cons

We dont really dislike anything! It does everything that we require.

Pros

We were looking for a simple till system to use for our small bike shop
This is great as its very simple to upload products, amend them, copy them and sell them.

Cons

I would like to see a misc product we could change the title of the product - this is handy to have a generic code and change the name
When you put 2 items in the basket of the same name/SKU it add's it together - I often want to sell 1 item at full price and 1 at half price, this puts them together so it cannot be done

Pros

the ease with which we can add and delete products, also to change the website around etc

Cons

none at the moment its a breath of fresh air

Pros

Integrating stock in store & on the website

Cons

None so far that I've discovered.