About 360Learning

Your employees have valuable knowledge, and you need to tap into it. Now, you can. 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, L&D teams can accelerate upskilling with the help of internal experts instead of top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers-all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 300+ team members across New York, Paris, and London.
360Learning Software - Learning Program
360Learning Software - Manager Dashboard
360Learning Software - User Homepage
360Learning Software - Collaborative Authoring Tool
360Learning Software - Interactive Course Player
360Learning video
360Learning Software - Learning Program - thumbnail
360Learning Software - Manager Dashboard - thumbnail
360Learning Software - User Homepage - thumbnail
360Learning Software - Collaborative Authoring Tool - thumbnail
360Learning Software - Interactive Course Player - thumbnail

360Learning pricing

360Learning does not have a free version but does offer a free trial. 360Learning paid version starts at US$8.00/month.

Starting Price:
US$8.00/month
Free Version:
No
Free trial:
Yes

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360Learning Reviews

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.5
Customer Support
4.7
5 reviews of 242 View all reviews
Melissa
  • Industry: Computer Software
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/6/2022

The Best Tool for Collaborative Learning

Incredible. True partners with Aircall and a pleasure to work with.

Pros

360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350).

Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :)

Their support and account managers are reactive, super fast, reliable and helpful.

Cons

- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need.
- Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs.
- More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience.

Alternatives Considered

Lessonly, Rise Up and Docebo

Reasons for Switching to 360Learning

We chose 360Learning because of the value of collaborative learning, their partnership, support and product. It was the best fit for Aircall and allows us to democratize learning and knowledge sharing.
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/8/2022

Great platform for quick and easy content deployment and superior learner engagement

We use the platform primarily for sales enablement and onboarding. It helps us with being able to quick and effectively share content. It is also easy to use for content creators, admins and learners.

Pros

- Easy and quick content creation with a wide variety of tools
- Great interface and user-friendly design
- Option for learners to interact and learn from each other
- Easy administration
- Great customer support

Cons

- As the product constantly evolves, there are still a lot of changes, so you may want to consider whether that's something you can handle. The changes are communicated in advance and always justified
- The reporting capability is not extremely in-depth and sometimes you need to dig for specific information, but with that being said, we were always able to find what we need

Alternatives Considered

SAP SuccessFactors HXM Suite
Rory
  • Industry: Hospital & Health Care
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

3
Reviewed on 31/5/2022

Not The Best Yet, But Certainly On Track To Be

One of the best things about 360Learning is its customer service. Their CS team is top notch and are always there to help us when we need it. Overall, like many LMS', it is certainly love/hate. We don't love to hate it but we love a lot of what it does but when it doesn't do what it's supposed to or lacks a key feature that some of it's competitors offer, it's a frustrating level of hate.

Pros

In a fast paced tech environment, the ability to author content at speed is very important. 360Learning allows us to quickly author/build courses that our learners enjoy and have a really great experience with. The user experience is one of the best parts of this product.

Cons

Its live session feature has A LOT to be desired especially compared to some of it's competitors that offer Events pages, easy sign up and registration, Zoom integrations and more. The other item on my list that floats at the bottom of 'things 360Learning does not do well' is it's automatic timeout feature when learners are consuming content. The feature resets learner progress after 15 minutes of inactivity. Reset, not pick back up where you left off. This is a major pain point for us if we have a video or exercise that is longer than 15 minutes.

Alternatives Considered

HowNow, Absorb LMS, BRIDGE and Docebo

Reasons for Switching to 360Learning

It has the most features, for the best price. It also allows us, as a small L&D team to manage the system without needing a system admin.
camille
  • Industry: E-Learning
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/8/2022

A user centric & collaborative LMS whilst being administrator friendly!

360Learning helps me offer strong and efficient trainings to my collaborators with a very appreciated collaborative experience.
The LMS fits my complex organizational architecture and the streamlined management of the various roles on the platform has helped me delegate the monitoring and administration of learners to my regional managers.

Pros

I work in a training organization and create content daily.
360Learning is truly an easy to use LMS for content designers and enjoyable for users. Getting started is simple and the platform has a truly documented knowledge base that answers many usability questions (and if it doesn't the experts on the support team are always available to help quickly.)
This LMS has functionalities for deploying training in environments with complex architectures,
offers very fine statistics on the follow-up of learners and proposes a collaborative learning philosophy that is very much appreciated by learners. The user experience is prioritized but without neglecting the administrator side, which makes it a competitive LMS.

Cons

The LMS could offer new native gamification modalities to make learning even more interactive.
A small negative note on the cumbersome process of duplicating modules and courses

Devin
  • Industry: Health, Wellness & Fitness
  • Company size: 501-1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/9/2022

Incredible Customer Service & Platform Capabilities

Pros

As someone who has spent a lot of time using google slides and other such tools in live trainings/meetings, switching over to 360L is a game changer. From interactivity, to ease of use/access, blended training capabilities, scheduled sessions, and reporting statistics - the ceiling on what we can do in L&D has been blown off.

As I continually learn about everything that 360L can do, their customer service has been incredible. Any time I have a question they are there to assist via email or video call - whatever works best for me. That has been crucial in aiding my knowledge and understanding of the platform.

Cons

While 360L does have a knowledge base to aid in answering questions, I have found that often times only part of my questions can be answered using those resources, and for the full answer I need to reach out to my wonderful customer service team. While they do aid me in getting the answer I'm looking for, it would be nice if the articles were a bit more detailed. I'm sure that will come with time!

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