--- description: Review of Kipu Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kipu | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Patient Portal Software](/directory/1475/patient-portal/software) > [Kipu](/software/3226/kipu) # Kipu Canonical: https://www.softwareadvice.ie/software/3226/kipu Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.ie/software/3226/kipu?page=2) > Kipu offers a cloud-hosted platform specifically designed for large-scale, multi-provider behavioral and addiction therapy centers. It integrates essential tools to enhance the functionality and patient services of such facilities. With its HITRUST certification, Kipu ensures data security for the users. It streamlines and unifies workflows throughout the care spectrum within a single, intuitive interface, empowering healthcare teams to achieve superior patient results. Kipu provides a suite of features aimed at streamlining patient health management and facility operations. Its patient charting system allows for easy record updates and scheduling features to help manage appointments and staff shifts efficiently. A patient portal lets individuals access their health information, fostering active participation in their care. Eligibility checks reduce claim denials by verifying insurance coverage ahead of time. Additionally, outcome tracking helps monitor treatment effectiveness. Kipu includes reporting and analytics for insight into operations and patient care, clinical and toxicology lab integration for easy access to lab results and medication management tools for precise medication tracking. Communication features ensure staff coordination, while telehealth capabilities support remote patient consultations. Additionally, occupancy management helps optimize facility resource use. The solution features Kipu CRM, tailored for behavioral health and addiction treatment, handling everything from referrals to admissions. When combined with Kipu EMR, it creates a cohesive platform that improves results by reducing duplicates and mistakes, cutting down on consulting expenses and avoiding the difficulties of modifying standard systems. Key benefits of the system include streamlined referral management, allowing for simplified tracking and processing. Additionally, marketing automation tools enhance and optimize marketing efforts.  The platform features Kipu RCM, which protects revenue and establishes a stable financial foundation for treating more patients. It simplifies operations using integrated workflows and detailed payer information that span the complete patient experience, from pre-admission through post-discharge. The automation and an effective claims engine minimize the need for manual tasks, enhance cash flow and free up billing teams to focus on more strategic tasks. Kipu RCM's key features include automated billing and invoicing, which lessen manual labor and boost accuracy. It efficiently manages insurance claims, leading to fewer denials. Additionally, it offers detailed financial reporting, providing insights necessary for effective revenue management. > > Verdict: Rated **4.7/5** by 217 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 217 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kipu Systems - **Founded**: 2012 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Accounts Receivable - Activity Dashboard - Alerts/Notifications - Annotations - Appointment Scheduling - Batch Processing - Billing & Invoicing - Calendar Management - Cash Flow Management - Charting - Chat/Messaging - Claims Management - Claims Scrubbing - Claims Tracking - Client Database - Client Portal - Clinic Interoperability - Clinical Notes - Coding Assistance ## Integrations (12 total) - CTM - CallRail - Constant Contact - DialogTech - DialogTech Call Tracking - Formstack Forms - Gmail - Google Analytics 360 - LeadsBridge - Mailchimp - Microsoft Outlook - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patient Portal Software](https://www.softwareadvice.ie/directory/1475/patient-portal/software) ## Related Categories - [Patient Portal Software](https://www.softwareadvice.ie/directory/1475/patient-portal/software) - [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.ie/directory/178/psychiatry-emr-software/software) - [Telemedicine Software](https://www.softwareadvice.ie/directory/4564/telemedicine/software) - [Mental Health EHR Software](https://www.softwareadvice.ie/directory/16/mental-health-emr-billing-software/software) - [Web-Based EMR Software](https://www.softwareadvice.ie/directory/120/web-based-emr-software/software) ## Alternatives 1. [BestNotes](https://www.softwareadvice.ie/software/3124/bestnotes) — 4.5/5 (199 reviews) 2. [Alleva](https://www.softwareadvice.ie/software/365334/alleva) — 4.5/5 (282 reviews) 3. [TherapyNotes, LLC](https://www.softwareadvice.ie/software/5615/therapynotes) — 4.7/5 (969 reviews) 4. [TheraNest](https://www.softwareadvice.ie/software/390303/theranest) — 4.4/5 (1051 reviews) 5. [AdvancedMD for Mental Health](https://www.softwareadvice.ie/software/66045/advancedmd) — 4.0/5 (7 reviews) ## Reviews ### "Kipu is Cool" — 4.0/5 > **Anonymous User** | *19 August 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Kipu's documentation management is pretty good. I can easily locate and access all the documents I require. > > **Cons**: Things disappear off assessments and other documents after I submit them. I get documents sent back for revision and an entire text box will be empty when I go over my work several times before submitting. > > Overall it's pretty good. It definitely helps me get the job done. Occasional errors but not too often. ----- ### "Kipu is a good system\!" — 4.0/5 > **Erica** | *2 September 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like how I was able to build or edit my own forms. I love the chat feature. I like how the nurses can order and send prescriptions within the the same place. I love the dashboard and the filters on the side bar. > > **Cons**: No cons for me at this moment. I know billing and other departments have some issues within the system. > > For me as an admin person, I really love Kipu. I love the ability to create and edit my own forms. I loved that I was able to learn a lot on the back end. ----- ### "KIPU for Behavioral Health" — 5.0/5 > **JOEY** | *28 March 2024* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: I love that it is all in one place if I search a client I can see whom and what happened last. > > **Cons**: I would appreciate better notifications and less issues internally, bugs etc. they do fix them quickly > > I have used it for the past 1.75 years and it works so well in co junction with our outpatient team ----- ### "used to be good, just not any more." — 1.0/5 > **Victoria** | *27 April 2026* | Alternative Medicine | Recommendation rating: 2.0/10 > > **Pros**: The support used to be great but has gotten much worse over time. I wish it was the old support representatives but we keep getting swapped around. > > **Cons**: Price. I feel like i'm getting hounded to pay more for more add-ons. Did they change owners or something? also why are there separate logins for the RCM and EMR??? and i heard the CRM is also a separate login. > > i just don't get why it's so confusing with different logins and bugs. support doesn't help out. i'm going to switch to bestnotes or something else idk. ----- ### "Comprehensive EMR System" — 5.0/5 > **Paul** | *4 August 2023* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Sorting has been helpful with clients. Being able to access clients' data using partial matches as well as first and last names has helped. The flexibility of the program has been useful as well. > > **Cons**: Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and start entering the data in the previous box is not saved especially when the ordering of the items has been changed (as when it alphabetizes it) > > In the previous application we were using, we were regularly experiencing technical difficulties including outages. Kipu has provided a more stable platform that has proved easier to implement daily as well as less downtime and more time spent with the clients. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.ie/software/3226/kipu?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/3226/kipu) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data