---
description: Review of Skalin Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Skalin | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Skalin

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> Skalin is a Customer Success software for startups to scale and grow. It provides an all-in-one customer relationships platform where all customer data is accessible on one platform thanks to our native integrations. View key information at a glance from your CRM, email, and your application's back off with 360 degree customer view. With user engagement metrics users can identify their platform's active users and see who is moving away from the product. Save time with no more having to log tracking data manually. Our customers save an average of four hours each week.

Skalin's health score is used to prevent churn and boost upselling. Our AI detects threats and business opportunities within customer portfolios. Our score detects the variables that really matter and automatically calibrates the algorithm for each customer segment. It's customizable with our algorithms which factor in specific business indicators to narrow in on what matters to your users. Results are proven within just three weeks of activation, providing a quick return on investment. 

Receive smart alerts for shifting from reactive to proactive with our Smart Agent, which detects changes in the status of your accounts and provides updates. Custom alerts detect risky behaviors and send notifications the way that works best for the user. Get reminders about key deadlines. Performance reports create consistency in user monitoring, safeguard your future revenue, and reach your targets. Collaborate by sharing account strategies easily within the entire team. Effortlessly keep your CEO in the loop.
> 
> Verdict: Rated **4.9/5** by 55 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 55 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Skalin

## Commercial Context

- **Starting Price**: €569.00
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, French
- **Available Countries**: Austria, Belgium, Canada, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States

## Features

- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Churn Management
- Collaboration Tools
- Configurable Workflow
- Contact Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Fields
- Drag & Drop
- Email Management

## Integrations (16 total)

- Chargebee
- Gmail
- HubSpot CRM
- HubSpot Sales Hub
- Intercom
- Microsoft Outlook
- Mixpanel
- Pendo
- Pipedrive
- Salesforce Starter
- Segment
- Sellsy
- Slack
- Stripe
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Digital Adoption Platforms](https://www.softwareadvice.ie/directory/4379/digital-adoption-platform/software)

## Related Categories

- [Digital Adoption Platforms](https://www.softwareadvice.ie/directory/4379/digital-adoption-platform/software)
- [Customer Success Software](https://www.softwareadvice.ie/directory/4628/customer-success/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1787 reviews)
2. [Custify](https://www.softwareadvice.ie/software/148852/custify) — 4.9/5 (122 reviews)
3. [monday CRM](https://www.softwareadvice.ie/software/348745/monday-sales-crm) — 4.7/5 (462 reviews)
4. [Product Fruits](https://www.softwareadvice.ie/software/336906/product-fruits) — 4.7/5 (89 reviews)
5. [Customerscore.io](https://www.softwareadvice.ie/software/524566/Customerscore-io) — 4.8/5 (17 reviews)

## Reviews

### "Utilisation fluide et facile" — 5.0/5

> **Elisa** | *11 December 2024* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Fluidité de l'interface et facilité de prise en main
> 
> **Cons**: Petit bémol sur la non possibilité d'ajouter des variables sur le MRR mais rien de très embêtant
> 
> Je l'utilise tous les jours et aide beaucoup pour analyse rapidement ces contacts. Le mail de rapport hebdomadaire permet de rapidement avoir un état des lieux

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### "Une bonne plateforme qui continue d'évoluer jour après jour" — 5.0/5

> **Felix** | *12 December 2024* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Connexion avec Hubspot \& récupération des logins de notre plateforme
Le support de qualité \!
> 
> **Cons**: Certaines limitations qui devraient être levées prochainement, par exemple : 
- La possibilité de taguer des collègues dans des commentaires 
- La possibilité d'envoyer des mails directement depuis Skalin (hors automatisations qui le permettent déjà)

-----

### "L'outil du quotidien pour gérer nos clients\!" — 5.0/5

> **Adeline** | *2 May 2023* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Cet outil nous sert en transverse au sein de l'équipe CS qui comprend plusieurs métiers. Chacun utilise Skalin dans son quotidien grâce au suivi de l'onboarding via les playbooks pour les CSE, les dashboards de suivi healthscore pour les CSM et la vue globale des clients pour moi. C'est vraiment top.
> 
> **Cons**: Le petit bémol c'est la connexion avec Hubspot qui ne se fait pas via l'intégration native.
> 
> On quelques clics, j'ai les informations centralisées pour un client et au global pour l'ensemble des clients mais aussi au niveau de la segmentation. En plus c'est très visuel et simple d'utilisation.

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### "Skalin helped us structure our CSM high touch and low touch approach" — 5.0/5

> **Charles** | *24 May 2024* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: La facilité d'intégration avec nos autres outils et l'ergonomie du produit
> 
> **Cons**: La partie reporting est en train d'être améliorée et permettra un meilleur suivi de l'activité.

-----

### "Vertuoza - Skalin" — 5.0/5

> **Guillaume** | *26 April 2023* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: Simplicité d'utilisation, interface avec d'autres logiciels.
> 
> **Cons**: Fonctionnalités encore limitées sur certains aspects mais la roadmap de développement est encourageante et répondra à nos attentes.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/322799/skalin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-success/skalin-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/322799/skalin> |
| en-GB | <https://www.softwareadvice.co.uk/software/322799/skalin> |
| en-IE | <https://www.softwareadvice.ie/software/322799/skalin> |
| en-NZ | <https://www.softwareadvice.co.nz/software/322799/skalin> |
| fr | <https://www.softwareadvice.fr/software/322799/skalin> |

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