--- description: Review of Lucky Orange Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lucky Orange | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/4142/web-analytics/software) > [Lucky Orange](/software/324513/lucky-orange) # Lucky Orange Canonical: https://www.softwareadvice.ie/software/324513/lucky-orange Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.ie/software/324513/lucky-orange?page=2) > Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas within website forms through reports. Lucky Orange allows supervisors to track the number of website visitors in real-time and create conversion funnels using a centralized dashboard. Agents can communicate with other operators, customize the chat widget to establish brand identity and use canned responses to reply to customers' queries. Additionally, managers can set up triggers to display polls, capture visitors' activities and segment recordings based on browser, device, behavior, operating system and other criteria. Lucky Orange facilitates integration with various third-party systems such as Joomla, Magento, Instapage, Shopify, Weebly and more. The product is available on monthly, annual and biennial subscriptions and support is extended via FAQs, documentation, live chat and other online measures. > > Verdict: Rated **4.7/5** by 260 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 260 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Anonymous Feedback - Audience Targeting - Autoresponders - Behavior Analytics - Behaviour Tracking - Behavioural Analytics - Campaign Analytics - Campaign Management - Campaign Segmentation - Canned Responses - Charting - Chat/Messaging - Click Tracking - Collaboration Tools ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Web Analytics Tools](https://www.softwareadvice.ie/directory/4142/web-analytics/software) ## Related Categories - [AB Testing Software](https://www.softwareadvice.ie/directory/4727/ab-testing/software) - [Collaboration Software](https://www.softwareadvice.ie/directory/4138/collaboration/software) - [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [User Experience (UX) Apps](https://www.softwareadvice.ie/directory/4258/ux/software) ## Alternatives 1. [Hotjar](https://www.softwareadvice.ie/software/136486/hotjar) — 4.6/5 (539 reviews) 2. [Microsoft Clarity](https://www.softwareadvice.ie/software/402208/microsoft-clarity) — 4.8/5 (56 reviews) 3. [Tableau](https://www.softwareadvice.ie/software/1940/tableau) — 4.6/5 (2348 reviews) 4. [Mouseflow](https://www.softwareadvice.ie/software/189193/mouseflow) — 4.7/5 (122 reviews) 5. [Zoho PageSense](https://www.softwareadvice.ie/software/434317/zoho-pagesense) — 4.5/5 (17 reviews) ## Reviews ### "Best Web Analytics Tool" — 5.0/5 > **Aqeel** | *7 September 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It captures and stores activities of website visitors in real time and you can see what actions your website visitors are taking in real-time. > > **Cons**: They recently launched a new version which I didn't like and I am still using the old one. ----- ### "A Must-Have Tool for Understanding Visitors" — 5.0/5 > **Wade** | *21 October 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: I really like how clearly Lucky Orange shows customer behavior. The heatmaps and session recordings make it easy to see where visitors click, scroll, and drop off, which helps me improve my site layout and conversions. > > **Cons**: Honestly, there wasn’t much to dislike, if anything, I’d just say there’s so much data available that it takes a little time to explore all the features fully. > > My overall experience with Lucky Orange has been excellent. It’s an intuitive tool that provides valuable insights into user behavior, helping me make data-driven decisions to improve conversions and user experience. ----- ### "Better than nothing" — 2.0/5 > **Lauren** | *2 December 2024* | Health, Wellness & Fitness | Recommendation rating: 4.0/10 > > **Pros**: Honestly it is just ok - I am not notified when people come to the website and just not fluid enough > > **Cons**: NO MOBILE APP\! Honestly, in this age no mobile app is not going to cut it especially for a paid service. > > You get what you pay for\!\! Just not happy with lack of notifications and general ease of use. ----- ### "Knowing our customers helps us to maximize digital offers\!" — 5.0/5 > **Brandon** | *3 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Strong awareness of user behavior is necessary for us to be able to provide effective digital solutions fit for our clients' real needs. Real-time data on user interaction with our material and websites provided by Lucky Orange helps us to keep improving our offers. Since this platform does not require great technological knowledge to run its goals, one of its main advantages is that it lets the data be easily understood for the whole team. Functions including session recording, field surveys, heat maps, and funnel analysis become critical tools quickly seeing where users drop off, what interests them most, and how to maximize the experience. > > **Cons**: Although the platform provides quite useful data, on a few times we have had to export the data and use other tools to examine the reports in more depth and better fit our particular need. > > Lucky Orange has enabled us to completely understand how people actually interact with our tools and websites. We keep track of site usage, point up usability issues, and decide on the best course of action to improve the digital experience for every guest. Heatmaps and session recordings enable us to quickly identify areas of less interest and those that catch attention, so impacting our choices to maximize design, content organization, and calls to action. The bounce rate decreases and conversion rates increase dramatically. ----- ### "Great for organic growth\!" — 5.0/5 > **Keri** | *26 June 2025* | Tobacco | Recommendation rating: 10.0/10 > > **Pros**: I like that I can replay customer sessions. It helps me understand the flow and see exactly where customers are falling off > > **Cons**: I honestly haven’t found a dislike, I love my recap emails daily to see what an overview is. It includes everything I need > > It’s been positive\! I look forward to my recap emails letting me know what’s going on. The only downside is it’s not great to navigate on mobile ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.ie/software/324513/lucky-orange?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/324513/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data