---
description: Review of Donately Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Donately | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Fundraising & Donor Management Software](/directory/417/fundraising-software/software) > [Donately](/software/32480/donately)

# Donately

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> Donately is an online, mobile-optimized nonprofit fundraising platform designed to help organizations collect and manage digital donations. Built for nonprofits, schools, churches, and mission-driven teams, Donately provides customizable donation forms, branded campaign pages, recurring giving tools, and peer-to-peer fundraising capabilities.&#10;&#10;Donation forms can be embedded directly into an existing website or hosted independently, allowing organizations to maintain full branding control without requiring a developer. The donation flow is flexible, supporting multiple giving frequencies, custom steps, eCards, and additional giving options through cart items such as tickets or merchandise — all within a single checkout experience.&#10;&#10;To support campaign execution, Donately offers structured campaign templates and access to a Campaign Marketplace with ready-to-use templates and playbooks designed to help teams launch faster.&#10;&#10;The platform integrates natively with tools such as Salesforce, HubSpot, Mailchimp, and Google Analytics, with additional connections available through Zapier and open API access for custom integrations.&#10;&#10;Donately includes real-time, filterable reporting with exportable donor data, automated donation receipts, and donor dashboards for managing recurring gifts and contribution history.&#10;&#10;All pricing tiers include the same full feature set, with platform fees ranging from 4% to 0%. Every organization receives access to real, human customer support to assist with setup, troubleshooting, and ongoing fundraising needs.
> 
> Verdict: Rated **4.4/5** by 179 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 179 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Donately
- **Location**: San Diego, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Donately offers transparent, scalable pricing designed to grow with your fundraising. Platform fees range from 4% to 0%, depending on the plan you choose. All tiers include full access to the complete fundraising platform — there are no feature restrictions or gated tools.&#10;&#10;Organizations can start with the Free plan at $0/month with a 4% platform fee, move to the $99/month plan with a reduced 2% platform fee, or choose a $5,000 one-time plan with 0% platform fees on up to $1 million in processed donations. Standard payment processing fees through Stripe or PayPal apply separately.&#10;&#10;This flexible structure allows organizations to select the option that best fits their fundraising volume and budget, while maintaining access to the same donation forms, recurring giving tools, peer-to-peer campaigns, cart items, campaign templates, native and custom integrations, reporting, and human customer support.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Ireland, Italy, Japan, Latvia and 21 more

## Features

- ACH Payment Processing
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Communication Management
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export

## Integrations (43 total)

- ActiveCampaign
- Apple Pay
- Campaign Monitor by Marigold
- Capsule
- Capsule
- Constant Contact
- Double the Donation
- Gmail
- Google Analytics 360
- Google Tag Manager 360
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub

... and 28 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fundraising & Donor Management Software](https://www.softwareadvice.ie/directory/417/fundraising-software/software)

## Related Categories

- [Fundraising & Donor Management Software](https://www.softwareadvice.ie/directory/417/fundraising-software/software)
- [Donation Management Software](https://www.softwareadvice.ie/directory/418/crm-software/software)
- [Fundraising Software](https://www.softwareadvice.ie/directory/1543/online-fundraising-platforms/software)
- [Peer-to-Peer Fundraising Software](https://www.softwareadvice.ie/directory/3561/peer-to-peer-fundraising/software)
- [Charity Software](https://www.softwareadvice.ie/directory/4280/nonprofit/software)

## Alternatives

1. [Givebutter](https://www.softwareadvice.ie/software/380178/givebutter) — 4.8/5 (871 reviews)
2. [Donorbox](https://www.softwareadvice.ie/software/380685/donorbox) — 4.8/5 (624 reviews)
3. [DonorPerfect](https://www.softwareadvice.ie/software/389956/donorperfect) — 4.5/5 (1384 reviews)
4. [Zeffy](https://www.softwareadvice.ie/software/190855/simplyk) — 4.8/5 (473 reviews)
5. [Bonterra Network for Good](https://www.softwareadvice.ie/software/19063/network-for-good) — 4.6/5 (936 reviews)

## Reviews

### "We love donately" — 5.0/5

> **Steve** | *1 November 2025* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: Donately is well layed out with a great interface. The processing fees can't be beat. After years of use now we have not had any real issues\!
> 
> **Cons**: I do wish you could receive email notifications of new donations when on basic plan. Other than that no complaints\!
> 
> I have been using donately for many years now with zero issues\! So great. Incredible. We love it. No need to change\!

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### "100% Would Recommend" — 5.0/5

> **Andrew** | *25 January 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: It was super easy to set up. I was able to get everything set up and integrated with in an hour. The donate page was on my website and across social media way faster I dreamed of.
> 
> **Cons**: I would like a little more customization on the campaign pages. It is a very standard page that looks good but I had a few preferences that didn't make or break it for but would have been nice.
> 
> I love it so far. I have tried many other platforms and Donately was by far my favorite. The simplicity of it is so nice for a small org like ours.

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### "Simple Easy To Use Solution" — 3.0/5

> **Claudia** | *28 October 2016* | Nonprofit Organisation Management | Recommendation rating: 5.0/10
> 
> **Pros**: Ease of use
> 
> **Cons**: lack of different templates and customization
> 
> Its been okay and it does serve its purpose.  Customer support is slow especially when you're trying to have a conversation with someone to answer all your questions.  Forms aren't able to be customized which is especially disappointing with campaigns and peer to peer fundraising.  There should be more templates for options on both the campaign and fundraiser angle.  More importantly I wish there was a way that our campaigns could stay on our site and not bounce to the donately url.  This serves its purpose and isn't horrible and given that the other options out there are massively more expensive then this seems like the right option for smaller non profits.

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### "Donately - one of the best platforms for nonprofits on a budget\!" — 5.0/5

> **Teresa** | *18 April 2024* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: Unbelievably, we used the free version and thought that it was fantastic. It's great for small nonprofits with small budgets but also larger groups who don't want to pay through the nose for an online fundraising portal. We thought everything about it was great and had no complaints. And even though we were using the free version, when we needed help from customer service, they were there and they were fantastic.
> 
> **Cons**: There is nothing that I did not like about this platform.
> 
> My overall experience was fantastic. It was cost-effective and it was user-friendly and, most important, donor friendly.

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### "Technically excellent product" — 5.0/5

> **Andy** | *9 March 2020* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: The thing i like most about the software is its customizability, and the ability to deploy the widgets onto third party websites. The ability to customize the donation form to gather aditional data is great and the ability to manage formatting through the API is also great.
> 
> **Cons**: The out of the box features could be enhanced, both in terms of using the standard donation pages, or in using the API. For example, when inserting a custom field into the donation form, there is some weird logic about the attributes on the form appearing in the code in reverse order, so a bit tricky to figure out where to place your custom object. &#10;&#10;Would also love to see more detailed reporting on the 'gross' and 'net' donation information in the dashboard so it's easier to track how much was received from donor vs how much after fees will actually hit the bank account. It should be easier to understand what portion of fee is going to Donately and what portion of fee is going to Stripe.
> 
> Overall have had  very strong experience. Wherever there has been a hiccup, it has turned out that the Donately technology was working fine, and it was a problem with a third party technology instead. &#10;&#10;Customer support has always been rapid and on point. I would strongly recommend use of the Donately technology.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/32480/donately)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/nonprofit/donately-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/32480/donately> |
| en-GB | <https://www.softwareadvice.co.uk/software/32480/donately> |
| en-IE | <https://www.softwareadvice.ie/software/32480/donately> |
| en-NZ | <https://www.softwareadvice.co.nz/software/32480/donately> |

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