---
description: Review of DeskOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DeskOne | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [DeskOne](/software/324872/deskone)

# DeskOne

Canonical: https://www.softwareadvice.ie/software/324872/deskone

> DeskOne is a customer support platform that helps companies identify the areas of opportunity in processes, flows, service levels, and technology management by following up on incidents and internal or external requirements using pre-defined criteria.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Teippo

## Commercial Context

- **Starting Price**: US$40.00
- **Pricing model**: Other (Free version available)
- **Pricing Details**: 1 Resolvedor, 5 usuarios Cliente e ilimitado por WEB
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Spanish
- **Available Countries**: Mexico

## Features

- API
- Activity Tracking
- Call Centre Management
- Customisable Templates
- Email Management
- Inbox Management
- Knowledge Base Management
- Multi-Channel Communication
- Queue Management
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Self Service Portal
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)
- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)

## Alternatives

1. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.6/5 (802 reviews)
2. [Milvus](https://www.softwareadvice.ie/software/246233/milvus) — 4.8/5 (298 reviews)
3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1789 reviews)
4. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4094 reviews)
5. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (779 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/324872/deskone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/deskone-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/324872/deskone> |
| en-GB | <https://www.softwareadvice.co.uk/software/324872/deskone> |
| en-IE | <https://www.softwareadvice.ie/software/324872/deskone> |
| en-NZ | <https://www.softwareadvice.co.nz/software/324872/deskone> |

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