---
description: Review of EMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: EMS | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Event Booking Software](/directory/4740/event-booking/software) > [EMS](/software/324945/ems)

# EMS

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> Accruent’s EMS helps higher education facilities and businesses in every industry optimize physical spaces. The room booking, desk reservation, and event scheduling solution simplifies space management to create a safe, enriching, and modern workplace or campus experience. EMS room booking platform allows education facilities and businesses to eliminate scheduling friction, optimize space utilization, facilitate hybrid work, increase collaboration, integrate video conferencing hardware and tools, boost mobility, and gain analytics and insights to manage space.
> 
> Verdict: Rated **4.3/5** by 76 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 76 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Accruent
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$9,000.00
- **Pricing model**: Other
- **Pricing Details**: Contact Accruent for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Control
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Attendee Management
- Attendee Tracking
- Audience Engagement
- Availability Indicator
- Availability Management
- Badge Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Conferences/Conventions
- Confirmations/Reminders
- Contact Management

## Integrations (6 total)

- Events2HVAC
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Teams
- Webex Connect
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Event Booking Software](https://www.softwareadvice.ie/directory/4740/event-booking/software)

## Related Categories

- [Event Booking Software](https://www.softwareadvice.ie/directory/4740/event-booking/software)
- [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software)
- [Conference Software](https://www.softwareadvice.ie/directory/4210/conference/software)
- [Commercial Property Management Software](https://www.softwareadvice.ie/directory/133/commercial-real-estate-software/software)
- [Document Version Control Software](https://www.softwareadvice.ie/directory/4278/document-version-control/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.ie/software/133924/eventgrid) — 4.6/5 (5812 reviews)
2. [Whova](https://www.softwareadvice.ie/software/159316/whova) — 4.8/5 (2479 reviews)
3. [Cvent Event Management](https://www.softwareadvice.ie/software/99149/cvent-event-management) — 4.5/5 (1099 reviews)
4. [EventCreate](https://www.softwareadvice.ie/software/240674/eventcreate) — 4.9/5 (788 reviews)
5. [monday.com AI Work Platform](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (6095 reviews)

## Reviews

### "Updated EMS review" — 4.0/5

> **Ashlyn** | *7 August 2026* | Events Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like the ease of scheduling events and multiple venues at once. I also appreciate the ability to copy over events and roll them over to future years so you aren’t having to completely start from scratch.
> 
> **Cons**: The things I like the least about EMS is definitely the fact that it does not work on Apple products. In addition, the fact that there is not an undo or redo button. These two features would make the software so much better and would give me the ability to rate it 5 stars.
> 
> Overall, I’m happy with EMS. It is pretty user friendly and easy to learn when teaching others. As mentioned before though, it would be very nice if it worked on Apple products.

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### "All encompassing event venue management software" — 4.0/5

> **Kathryn** | *25 February 2026* | Higher Education | Recommendation rating: 7.0/10
> 
> **Pros**: It supports most needs of our business an how allowed us scale growth in a concise fashion, supporting procedure management and policy communication.
> 
> **Cons**: Report/data exporting to excel is the worst. Financial reports could be improved. &#10;Certain parameters/security options could be improved (naming conventions could be more clear).

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### "Powerful and Easy-to-Use Information Management System" — 4.0/5

> **Lachlan** | *15 July 2026* | Utilities | Recommendation rating: 6.0/10
> 
> **Pros**: Fast and efficient search functionality that makes it easy to quickly find the information and documents I need.
> 
> **Cons**: The user interface can feel dated at times, and some advanced features require additional training to use effectively.
> 
> Overall, EMS has been a reliable and effective solution for managing and retrieving information. The platform's strong search capabilities improve productivity and help users quickly access critical records and documents. While there is room for improvement in the user experience, the system consistently performs well and meets our operational requirements.

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### "Event Software at a low price point, but lacking in modernized interface & support" — 2.0/5

> **Edward** | *8 May 2025* | Events Services | Recommendation rating: 2.0/10
> 
> **Pros**: Very simple interface, with basic naviagations and intuititive process for data entry.
> 
> **Cons**: The platform lacked in ongoing development and updates, which translated to outdated options and buggy usage by our team. Customer service with this platform was extremely limited, and costly; with very little positive impact when contacting their support team.
> 
> We utilized this platform for nearly 20 years before migrating to a new event management software. Though EMS was priced very low, the capabilities of the software, lack of modern user interface updates, and basic functionality left us with very little room to grow and integrate our various processes under EMS.

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### "Lipscomb University Event Scheduling Manager" — 4.0/5

> **Wendy** | *26 September 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Systematically I like the many options we have for event types, reports, emailing, not being able to double book, but ability to change the status to have multiple types of reservations in place at once. As an event team we appreciate the ability to have furniture, linens, houskeeping notes....notes in general for the events are heavily used and appreciated. A web base log in for campus wide students and faculty/staff to view is great....I could go on and on.
> 
> **Cons**: I would like to see an UNDO feature added, in case an error or mistake is made and it can take us back as many actions as needed.  This may be possible, and I just haven't learned it yet, but it would help to have a save my place feature for if I could be in the middle of setting up a reservation, but I get interrupted with a random walk in request,  and need to save it where I was, so I can return to it after I help the walk in.  Again, this may be something I am just not aware of, but it would be great if we could pull data, like percentages of types of events reserved or how often a venue is used and divided out by type of event....Or how many events have been scheduled in a certain time frame. Basically if it could graph charts of data.
> 
> My entire job is based out of EMS for scheduling events campus wide, and I have to say I do appreciate and love it very much. I know our university is due for an upgrade and I am anxiously waiting for I.T. to finalize this, so I can see what the phone app is like and explore just all of the possibilities based on updated features.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/324945/ems)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/324945/ems> |
| en | <https://www.softwareadvice.com/meeting-room/ems-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/324945/ems> |
| en-GB | <https://www.softwareadvice.co.uk/software/324945/ems> |
| en-IE | <https://www.softwareadvice.ie/software/324945/ems> |
| en-NZ | <https://www.softwareadvice.co.nz/software/324945/ems> |
| fr | <https://www.softwareadvice.fr/software/324945/ems> |

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