--- description: Review of EMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: EMS | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Event Booking Software](/directory/4740/event-booking/software) > [EMS](/software/324945/ems) # EMS Canonical: https://www.softwareadvice.ie/software/324945/ems Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/324945/ems?page=2) > Accruent’s EMS helps higher education facilities and businesses in every industry optimize physical spaces. The room booking, desk reservation, and event scheduling solution simplifies space management to create a safe, enriching, and modern workplace or campus experience. EMS room booking platform allows education facilities and businesses to eliminate scheduling friction, optimize space utilization, facilitate hybrid work, increase collaboration, integrate video conferencing hardware and tools, boost mobility, and gain analytics and insights to manage space. > > Verdict: Rated **4.3/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 76 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Accruent - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$9,000.00 - **Pricing model**: Other - **Pricing Details**: Contact Accruent for pricing details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Control - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendee Management - Attendee Tracking - Audience Engagement - Availability Indicator - Availability Management - Badge Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Conferences/Conventions - Confirmations/Reminders - Contact Management ## Integrations (6 total) - Events2HVAC - Microsoft Exchange - Microsoft Outlook - Microsoft Teams - Webex Connect - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Booking Software](https://www.softwareadvice.ie/directory/4740/event-booking/software) ## Related Categories - [Event Booking Software](https://www.softwareadvice.ie/directory/4740/event-booking/software) - [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software) - [Conference Software](https://www.softwareadvice.ie/directory/4210/conference/software) - [Commercial Property Management Software](https://www.softwareadvice.ie/directory/133/commercial-real-estate-software/software) - [Document Version Control Software](https://www.softwareadvice.ie/directory/4278/document-version-control/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.ie/software/133924/eventgrid) — 4.6/5 (5830 reviews) 2. [Whova](https://www.softwareadvice.ie/software/159316/whova) — 4.8/5 (2492 reviews) 3. [Cvent Event Management](https://www.softwareadvice.ie/software/99149/cvent-event-management) — 4.5/5 (1099 reviews) 4. [EventCreate](https://www.softwareadvice.ie/software/240674/eventcreate) — 4.9/5 (789 reviews) 5. [monday AI Work Platform](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (6120 reviews) ## Reviews ### "Updated EMS review" — 4.0/5 > **Ashlyn** | *7 August 2026* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: I like the ease of scheduling events and multiple venues at once. I also appreciate the ability to copy over events and roll them over to future years so you aren’t having to completely start from scratch. > > **Cons**: The things I like the least about EMS is definitely the fact that it does not work on Apple products. In addition, the fact that there is not an undo or redo button. These two features would make the software so much better and would give me the ability to rate it 5 stars. > > Overall, I’m happy with EMS. It is pretty user friendly and easy to learn when teaching others. As mentioned before though, it would be very nice if it worked on Apple products. ----- ### "Easy to navigate" — 5.0/5 > **Becky** | *26 September 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: The grid style "Book" makes it easy to see all rooms/buildings at once on any given day. Easy to cancel one booking within a reservation without having to cancel the whole recurrence. Easy to navigate. > > **Cons**: Takes a while to refresh after "reviewing" or using other buttons. . Also, I have experienced a glitch when users go online to make changes to a recurrence. it doesn't always change back to "Web Request" in my dashboard. I have been working with Accruent for almost a year about this glitch. > > I have used EMS for over 10 years and its been the best scheduling program I have used so far. I handle the reservations for over 150 spaces. ----- ### "Useful, though take some time to learn" — 3.0/5 > **Nathan** | *31 July 2026* | Mining & Metals | Recommendation rating: 5.0/10 > > **Pros**: Being able to search inside of documents, making life a lot easier when looking for unknown documents. > > **Cons**: Tracking of the work I have done is really hard to follow. I know I have submitted changes to a document and I cannot always find where those changes are at. > > Useful, but still requires a large learning curve. It seems like it will continue to be a good tool as we learn how to use it more. ----- ### "Reliable and Powerful Event & Workspace Management Solution" — 4.0/5 > **Mehdi** | *16 July 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 7.0/10 > > **Pros**: EMS provides a centralized platform for room booking and event scheduling, making it easy to manage meeting spaces across multiple locations. The interface is intuitive for day-to-day users, and the Outlook integration helps streamline booking workflows. It also offers strong reporting capabilities and flexible configuration options for different business needs. > > **Cons**: The interface can feel dated in some areas, and advanced configuration or administration often requires specialized knowledge. Performance can occasionally slow down when handling large datasets or complex recurring bookings. Some features could also be more intuitive, reducing the learning curve for new users. > > Overall, EMS is a reliable and feature-rich event and workspace management solution. It has helped improve scheduling efficiency, reduce booking conflicts, and provide better visibility of resource utilization. While there is room for improvement in the user interface and ease of administration, it is a solid platform for organizations with complex meeting and event management requirements. ----- ### "South Dakota State University - Event Services" — 5.0/5 > **Mark** | *31 December 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: South Dakota State University has been utilizing EMS since 2000, first in a limited capacity for our facility to now, where it's evolved into the central clearing house for all things events\! Our office is the administrator for the program and we provide training on standards and practices, so we have consistent event data across the university. We have automated reports, area service orders, reminders, approvals and confirmations that go to our clients and service providers. My Event Services area uses EMS for all invoicing, and our campus is slowly working towards migrating all departmental invoicing to a centralized bill driven by EMS. Recreating annual events is a breeze as legacy events are easily duplicated and modified. Overall, it's an excellent product with amazing customer service. > > **Cons**: I do wish that there was a mobile desktop app. That would be helpful for some of our campus facility managers. BUT we've expanded access to the web app and are convinced that using the app as a self-service portal will allow the facility managers to simply approve/deny any requests that come into their facility. Web request notifications could be addressed once the facility managers get back to their desktops. > > I've been working on the platform since 2007. Back then, we used the program more like a glorified calendar. Since then, we've put the program to the test. We received administrative support to have all campus spaces, including departmental controlled areas to give a better snapshot of what's happening on campus at any given time. We've developed a number of mandatory UDF's that need to be completed at intake. The UDF's request info on the number of attendees, food service/catering requests, parking needs, indicate if the reservation/bookings are displayed on our university calendar, requests for after-hours building access and so on. I know there are other features we have yet to implement, but thus far, the system has been invaluable in helping efficiently schedule university facilities and resources. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/324945/ems?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/324945/ems) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data