--- description: Review of Gluu Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Gluu | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/4351/bpm/software) > [Gluu](/software/325650/gluu) # Gluu Canonical: https://www.softwareadvice.ie/software/325650/gluu Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/325650/gluu?page=2) > Gluu is a cloud-based process management solution suited for a variety of industries. The solution helps users understand and execute their processes. Key features include process mapping, work instructions, task and case management, reporting and knowledge sharing around processes. Gluu enables process managers to automate recurring tasks. The solution provides a collaborative workplace where employees can create process flow charts collectively. It also enables users to organize responsibilities and allows workflow to be presented in a visual manner. Gluu performs process mapping and helps users assign roles to team members. It also tracks various stages of task completion and notifies process managers when tasks have not been completed in time. The solution also offers Office 360 and G Suite integrations. > > Verdict: Rated **4.7/5** by 54 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 54 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: gluu - **Location**: Frederiksberg C, Denmark - **Founded**: 2011 ## Commercial Context - **Starting Price**: €4.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: All users get same plan. Volume discounts apply. Enterprise services and add-on modules available. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, English, German, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 204 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Assignment Management - Audit Management - Audit Trail - Autofill - Business Process Control - Calendar Management - Change Management - Collaboration Tools - Commenting/Notes - Communications Management - Complaint Management - Compliance Management - Compliance Tracking - Conditional Logic ## Integrations (6 total) - Google Workspace - Microsoft 365 - Microsoft Azure - Microsoft SharePoint - Microsoft Teams - Microsoft Viva Engage ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Process Management Software](https://www.softwareadvice.ie/directory/4351/bpm/software) ## Related Categories - [Business Process Management Software](https://www.softwareadvice.ie/directory/4351/bpm/software) - [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software) - [Productivity Software](https://www.softwareadvice.ie/directory/4366/productivity/software) - [Forms Automation Software](https://www.softwareadvice.ie/directory/4223/forms-automation/software) - [Governance, Risk and Compliance (GRC)](https://www.softwareadvice.ie/directory/3843/grc/software) ## Alternatives 1. [Zapier](https://www.softwareadvice.ie/software/163639/zapier) — 4.7/5 (3048 reviews) 2. [Lucidchart](https://www.softwareadvice.ie/software/88975/lucidchart) — 4.5/5 (2251 reviews) 3. [Visio](https://www.softwareadvice.ie/software/410111/visio) — 4.5/5 (3281 reviews) 4. [Asana](https://www.softwareadvice.ie/software/5576/asana) — 4.5/5 (13561 reviews) 5. [BIC Platform](https://www.softwareadvice.ie/software/269069/BIC-Platform) — 4.4/5 (80 reviews) ## Reviews ### "Great process platform\!" — 5.0/5 > **Maiken** | *7 January 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The option to standardise processes and get an easy overview per department, business area and role. The role division of each process really helps us to make a clear overview of tasks and responsibilities of each employee. > > **Cons**: The drawing tool is not fully automated, and we are missing a lot of features there. Luckily, the support team us super helpful and good at suggesting workarounds and entering our suggestions as product ideas. > > We now have one place, where all employees enter all internal and to some extend external processes, and both new employees and people taking over new task areas can go in and read everything through. It saves us for a lot of time when running in new employees, and we can answer many questions from colleagues with "it's in Gluu", which helps bringing down our administration costs also. Gluu has to some extend helped us in our GDPR compliance also. Documenting the internal processes helped us visualise where to make improvements, which where easier to do afterwards. The support team is doing a great job in helping us, and they mostly answer right after writing them via their chat. ----- ### "Process mapping made easy" — 5.0/5 > **Thomas** | *27 January 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: It is an intuitive software which is easy to use. > > **Cons**: Nothing really, As I am a happy user.... > > As a consultant working on end-to-end process optimization, I have used Gluu to visualize how process optimization would look when designing optimal process design(s). Linking data, documentation and systems into one overview enhances the ability to visualize and communicate the benefits in a seamless way. ----- ### "An intuitive platform" — 4.0/5 > **Christina** | *1 February 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 4.0/10 > > **Pros**: Gluu contributes to employees being able to easily standardize the organisation's core processes. The platform is intuitive and quick to learn to navigate and therefore does not require deep technical internal skills. In addition, the platform allows all relevant process information - workflow, users and instructions, etc. - to be stored in one place. > > **Cons**: It is difficult to distinguish between the different process levels - whether they are main processes or sub-processes. Perhaps main processes can be marked with "bold" or similar, to create a better overview? It is difficult to print the swim lane diagrams in a format that can be used at workshops etc. The print is simply of too poor quality. It can be difficult to line up the various boxes and arrows so it is completely aligned and neat. > > Gluu is an intuitive platform that provides a simple overview of the organization's business processes at department and business area level. ----- ### "Gluu is providing the overview and capabilities to standardize and grow" — 5.0/5 > **Oliver** | *4 September 2023* | Import & Export | Recommendation rating: 10.0/10 > > **Pros**: When exporting a flowchart you get a great overview of the details and descriptions of each step. This makes it easy to facilitate to stakeholders and enables understanding. > > **Cons**: Gluu had some way to go in terms of functionality, but they keep evolving their product and it is in a great state now. > > Top class - They listen to feedback and uses us actively in improving/changing features ----- ### "Gluu is a Must Try Paperless Process Application" — 5.0/5 > **Rod** | *17 June 2014* | Management Consulting > > **Pros**: Elegant simplicity Makes reflecting upon and updating organisational processes a breeze Makes collaborating on, reviewing and enhancing organisational processes a pleasure Able to access and use one to four processes for free without a time limit. > > **Cons**: None, unless your organisation is of the 'command and control' variety - that does not want to engage its people and process owners heads and hearts - in continuously improving. > > I really like Gluu's elegant simplicity. It is precisely what I thought it would be and that is great. In my mind, it almost seems crazy to say, because it is so self evident. However, since the late 80s, I have spent considerable amounts of time simply educating decision makers about why and how process mapping can improve the organisation. Gluu takes this notion to the next level and provides a vehicle for organisations to reflect on their processes in a dynamic way. However, if people don't get why process mapping is important, (or are defensive or fearful of it), to begin with, they won't get the significance of Gluu as an organisational tool. I highly recommend trying it out. Why not, the first four processes are free so it is an app you can play around with. For any 'start up' or small business this is a must have process solution to help you turbo charge process improvement into the future. Rod Upward Organisational Development / Biz Transformation Consultant ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/325650/gluu?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/325650/gluu) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data