Square Payroll

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Square Payroll

Square Payroll is a full-service payroll solution that helps small businesses pay employees through online payroll management and handle payroll tax. It can be integrated with a variety of payment processing tools, accounting software, and employee management systems including Square POS, QuickBooks, and more, and offers tools for automated tax filing, payroll process automation, benefits management such as health insurance and more. The online payroll service allows businesses to track workers' compensation and ensure payroll compliance at all times. Square Payroll offers functionality to manage various employee types including salaried employees, hourly employees and contractors. The running payroll functionality allows businesses to pay employees and contractors based on their hours worked during a defined pay period, with data automatically pulled from the Square Point of Sale app. Square Payroll also automatically calculates paid time off, hours worked and total labor cost for each employee. Square Payroll also helps businesses automatically file taxes including new hire reports, W-2 forms and federal and state payroll taxes. Other key features include integrated timecards, employee benefits offerings and direct deposits. Square Payroll pricing is based on the type and number of active employees a business has. The Square Payroll Android app and iOS app provide users with on-the-go payroll management with features such as sick leave tracking, vacation tracking, payroll calculation, timecard access, access to pay stubs, automatic payroll setup, payroll processing and more.
Square Payroll Software - Mobile login
Square Payroll Software - Payroll reports
Square Payroll Software - Timesheet hours
Square Payroll Software - Benefits
Square Payroll Software - Dashboard overview
Square Payroll video
Square Payroll Software - Mobile login - thumbnail
Square Payroll Software - Payroll reports - thumbnail
Square Payroll Software - Timesheet hours - thumbnail
Square Payroll Software - Benefits - thumbnail
Square Payroll Software - Dashboard overview - thumbnail

Square Payroll pricing

Square Payroll does not have a free version but does offer a free trial. Square Payroll paid version starts at US$35.00/month.

Starting Price:
US$35.00/month
Free Version:
No
Free trial:
Yes

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Browse Square Payroll Reviews

615 of 615 reviews
Sort by:
Troy
Troy
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/7/2022

Square Payroll makes Payroll easy

Pros

The Direct Deposit feature of Square Payroll makes paying employees a very streamlined and simple procedure. The W-2 Preparation features makes tax season a breeze. Sending employees W2s is all within the app. Vacation/Leave Tracking has truly increased the productivity of payroll and bookkeeping. This is the ultimate feature for this application.

Cons

I feel as though with time Square Payroll will rollout a more aesthetically pleasing interface but I do not find any cons.

Emily
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2024

Say Goodbye to Payroll Headaches with Square Payroll

Great! Communication and ease of use are top notch.

Pros

I love that Square Payroll is vertically integrated; it connects my HR paperwork, payroll taxes, clocking in/time management while using Square Appointments in the salon across staff, custom commission amounts that auto deposit to paychecks as well as tip amounts auto depositing into paychecks. The communication across Payroll is excellent, if I ever have issues (EX a staff member forgets to clock out), I can call in and someone sorts this out with me immediately, I receive text messages before a payroll run to review if I want, I get emailed to review W2s at the end of the year. There is so much available to store inside Square Payroll like HR docs/I9s and their addresses/contact info.

Cons

When I am scheduling shifts, it would be great if it also synced up with Square appointments.

Verified Reviewer
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
4
Customer Support
1

1
Reviewed on 26/10/2023

Ignores problems and has terrible customer support

Terrible. Their customer service agents don't take the time to understand or resolve the problem.

Pros

Running payroll is simple and I could automate the entry of payroll data to avoid mistakes.

Cons

They have screwed up my tax filings every month since switching to Square Payroll. I've reported it to them every time. Now they want me to pay extra to have them amend my filings.

Ryan
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Square Payroll makes payroll simple

I've been utilizing Square Payroll for a number of years. It's very easy to onboard new staff, monitor hours and ultimately run payroll with very little effort.

Pros

It's turnkey, ready to roll with very little effort needed on my part to operate.

Cons

Waiting on upgrades to scheduling and availability. The incoming changes will have a significant positive impact on usability.

Paola
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/12/2024

My Experience With Square Payroll

Pros

I like this payroll product as it offers amazing payroll features.
It is effortless to deploy and customization is easy too.
It integrates well with other software we use.

Cons

Square Payroll has been very helpful and I have no complaints.

Alexandria
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/11/2024

easy to use and affordable!

I love it. I can't recommend it to enough people

Pros

easy to use! they handle filing all relevant information for me

Cons

Support sometimes doesn't understand the rare problem that pops up and it may talk speaking with a few people to get it resolved. I've never had an issue not resolved same day though.

Alternatives Considered

ADP GlobalView Payroll

Reasons for Switching to Square Payroll

Cost was the biggest reason. The second biggest was that it directly integrates with my POS system
TIMOTHY
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2023

SQUARE PAYROLL

OVERALL EXPERIENCE IS VERY GOOD. IN MY 40 YEARS IN BUSINESS I HAVE FOUND A BETTER PAYROLL SERVICE COUPLED WITH FRONT AND BACK OF HOUSE.

Pros

EASE OF USE AND SET UP. ALMOST ANYONE CAN DO IT.

Cons

A COUPLE OF TIMES IT SEEM TO STRUGGLE WITH MY NUMBER OF EMPLOYEES.

Michelle
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/11/2024

The ideal Payroll System for Small Business Owners

We've been using Square Payroll for 7 years now, and have had an exceptional experience. It was intuitive and easy to use to begin with, but they keep adding products and improving functionality.

Pros

There is so much to love about Square Payroll, but ease of use is at the top of the list. Our team members are able to clock in/out on our POS, which populates timecard info that is imported to run Payroll. I can track & pay out PTO, withhold Child Support payments, distribute tips -- it's all super intuitive and clear, for both me and my employees. I also love that they automatically withhold and remit Payroll Taxes. It gives me a ton of peace of mind!

Cons

Honestly, I can't think of any Cons. It's intuitive, easy to use, and affordable. It integrates with our POS & there's an App where team members can access their paystub and tax information -- it's a great system!

Verified Reviewer
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/3/2024

Effortless Payroll Management with Square Payroll: A Salon Admin's Perspective

Pros

As the administrator of a bustling salon, managing payroll has always been one of my most time-consuming tasks, until I switched to Square Payroll. The integration of payroll management into our existing Square ecosystem was seamless, streamlining our operations significantly. What stood out to me was the user-friendly interface that made navigation and payroll processing a breeze, even for those less tech-savvy. The automation of tax filings and payments lifted a huge burden off our shoulders, ensuring compliance without the hassle. Another major plus was the direct deposit feature, which our employees appreciated for its convenience and reliability. Additionally, the ability to handle both employee and contractor payments through the same platform was a game-changer, simplifying year-end tax form distribution. Square Payroll's transparent pricing, with no hidden fees, meant we could budget more effectively, knowing exactly what our expenses would be month-to-month.

Cons

I can't think of anything that I didn't really like about Square Payroll.

Blake
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/5/2024

Square Space Payroll

Pros

We LOVE Squarepace payroll for the simple fact that it's easy to use, user-friendly, and mobile app-friendly. You can manage your documents with a simple click.

Cons

At first it was a little hard to get used too. After about a month we were good at it and pros!

Amanda
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 30/11/2023

Square Payroll

Pros

Most tasks necessary for Payroll were centralized.

Cons

Navigating between functions was tedious, and we wanted more thorough reporting.

Jim
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/3/2023

Square Payroll is great!

Pros

can be accessed when away from the shop,

Cons

Don't have any bad thoughts about Square payroll

Matthew
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/1/2023

Easy to use and great value

Pros

It is so easy to use, either on the computer or mobile phoneVery inexpensive compared with Paychex and ADP (both of which I have used in the past)Comprehensive payroll service, I don't need to do anything other than input information

Cons

This does not matter to me, but it does not do the HR items that Paychex and ADP do. If you need a more comprehensive service, one of them might be better. For just payroll, Square is fantastic.

Alternatives Considered

RUN Powered by ADP

Reasons for Choosing Square Payroll

cost

Switched From

Paychex Flex

Reasons for Switching to Square Payroll

value for same services
Francel
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/6/2021

Square Payroll

I am able to make Square Payroll our one stop shop. It files and pays our quarterly taxes, W-2's, Worker's Comp Insurance, Employee Benefits, and Wage Garnishments.

Pros

Square Payroll is super user friendly. It has a ton of features we use such as time tracking, direct deposit, and benefits.

Cons

I would prefer if we could change the cut off day time to a day later in the week but still allow for Friday direct deposits. Currently the cutoff is set to 11pm on Monday for a Friday direct deposit. Mondays are always super busy for us and there are many times I am unable to get payroll in on time, resulting in me having to write checks.

Alternatives Considered

Paychex Flex

Reasons for Switching to Square Payroll

The ease of use plus it is cheaper.
Richard
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/5/2021

Square Payroll

I run my payroll on a bi-weekly basis. The use of this software means that I do not have to worry about filing the various and sundry state and local tax statements quarterly and annually. This is done automatically. I also do not have to figure out the various taxes to be withheld. The software does it. Although I have a small business, I can run payroll in less that five minutes. It doesn't matter if I am in my high season, or my low season, it takes the same amount of time because of the integration.

Pros

I own a small gelato shop. I use Square as my POS, my time card system and for my payroll. The integration of the products is seamless. The time card system allows the employee to clock in and out and that time flows right into the payroll. The time card system also allows me to add a lunch break or correct a timecard if someone forgot to clock in or out. The flow from timecards to payroll is a click of the button.

The payroll system also allows for individual benefits, both pre- and post-tax and both hourly or salaried employees.

The taxes are paid by Square and are calculated and paid on-time, removing a big headache for me. The tax reports are easily accessible and can be downloaded for those time when they are needed, like for PPP or other loans.

Cons

The only time that I have had to call support was to find out how to put in a post-tax benefit. That was not intuitive in the software, but very easily done once you knew which button to click.

Chandra
Chandra
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/8/2021

Payroll Basics Covered

Other than the additional Square account, I am/was super happy with the software. Perfect for startups and small businesses. I highly recommend!

Pros

I loved that this was plug and play ready, user friendly and made payroll less of a headache. Tracking hours, schedules and pay was extremely easy and they handled all the government paperwork after set up. Reminders were super helpful and I never missed payroll deadlines.

Cons

I didn't like that I couldn't activate previously canceled plans. Since the pandemic caused me to temporarily shutdown I had to cancel the service to save the monthly fee. I was super disappointed that I had to create a NEW Square account just to get access to the plan again. In doing so, I had two locations, two Square accounts and double the headache of managing. Honestly this was one the biggest reasons I decided to switch to Zenoti to streamline everything into one account and make management easier.

Verified Reviewer
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/8/2018

This is significantly easier/cheaper than big competitors

I joined in the beta testing and have loved it. It definitely helped us cut our administrative costs for payroll.

Pros

I love that I can run payroll in 10 minutes or less and that they file all the necessary paperwork. The cost is based per employee, which works for my business model. They have a new app for folks on the go, too. I've downloaded that, but not used it yet.

Cons

Editing timecards isn't too bad, however, you have to wait until the employee is clocked out to make the edit and it can be easy to get busy and forget. But sometimes the system doesn't let me add a timecard from scratch. The employee doesn't drop down in the menu so I have to go add the hours to an existing timecard. This isn't a big deal if you're not carefully monitoring costs, etc.

Also, my employees go back and forth between locations, so if they start at location 1 to pick supplies up and clock in there, they're clocked in at that location for the whole shift. I wish there was an option to select which location they're working at.

Gregory
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 15/7/2021

Leave Payroll Processing to the Experts at Square and Focus on Front Line Business Management

I was an original beta client of Square when I opened my office in San Francisco many years ago. Now I live and work in Colorado and find the cross sector platforms of running a business so seamless and intuitive. Also in the age of remote working, now I do not fear hiring either 1099'ers or employees as Square Payroll serves as the HR master in compliance.

Pros

For decades I have used a variety of platforms to process payroll. Since I already use Square on the frontline as a merchant services platform, it makes sense to use the payroll application to keep transactions simple and easy.

Cons

The only con that I have experienced was with a third party vendor that offered insurance services as part of the add-ons. It was a short lived and minor crisis and we have found a solution.

Chad
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2021

Freezer Fresh LLC

We love Square, easy app on phone to monitor sales and know when we need to rush up to help the staff. Very functional for business analysis. I would probably sell the business if I need not have Square Payroll to assist with paying employees and tax reporting.

Pros

Sales reporting is fantastic with downloadable reports to excel for analysis, trending to be used for purchasing and inventory controllable. Helps us determine which items are selling best.

Cons

Employee timecards are hard to review on a weekly basis to see where there is an error. You can go day by day but in all honestly we are not using the scheduling function which may prevent some of these errors.

Oluwatobiloba
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 3/12/2022

Square payroll solutions

My experience with square payroll so far is very good in terms of payment and management

Pros

I sincerely like the comprehensive payroll system and it's solution that can help business grow both online and offline. It enables fast payment.

Cons

I have not found anything i like the least

Roderick
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
1
Ease of Use
3
Customer Support
0

3
Reviewed on 18/7/2022

Square Pay today

Pros

Easy layout very functionable nothing hard easy time managing and very handy when needed

Cons

Not really any bad things about it because this product is very easy to use and it comes in handy when you need it

Erica
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2017

Square has taken great care of us. Always there when we have questions. Simple to employees

1. Self controlled payroll (i.e. I can edit punches, see everything behind everyone's payroll).
2. Much faster/more efficient punches (no longer writing it down, having employees punch in and out on the ipad is so much easier).
3. I can do payroll from anywhere. I once did it on the top of Haleakala in Hawaii.

Efficient filing from payroll specialists, and being able to remove employees right away if they are no longer working for us.

Pros

1. The option to fix things right on your account. It makes accuracy and ease seamless. It is also very quick.
2. The customer support! Because I'm constantly on the go with my job, being able to send an email and receive an email response to my question makes it easy anytime and anywhere to get help. The responses are always knowledgable, patient, and consistent.
3. Being able to see the stats on our payroll is AMAZING. With previous payroll specialist it seemed like we didn't have the option to really see behind the scenes, but now we are able to see everything and every penny.

Cons

There are times that the software gets glitchy when people punch in and/or out (will say they punched in or out but didn't actually/will say they worked a different amount of hours than they actually worked). Employees can usually tell from the punch screen though if something went wrong. After letting me know, it is always an easy fix, but still a fix to have to take care of.

Serene
Serene
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/11/2018

A surprise, random audit put your services to the test...Passed with flying colors Thank you!

I was recently audited by the NC State of Employment Security and passed
with flying colors because we use Square up for our payroll services.

I am busy leading my business, which means wearing many hats, and I have
always depended on Square up to file the right forms, charge the correct
rates, and pay my employees.

All I have to do is plug in the time cards each week and click the pay
button.

The surprise, random audit put your services to the test...Thank you!

Sincerely

Pros

Ease of use for sure, navigation, and customer support

Cons

Our team will have the same time cards...would like a feature that duplicates the time and can change the employee would be helpful

Derek
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 14/6/2022

Okay product, remove for improvement.

It does what I want it to do.

Pros

Payroll is simple...easy to process, get reminders if I don't submit.

Cons

I don't think the report feature is very easy. You have to download everything just to see the report. Why can't you run the report, and then download if it meets your needs?

Jean
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 12/2/2020

Pretty good, but not quite perfect for me

I love that my employees timecards are much more accurate than my previous method of writing it on paper and figuring it out. It has helped me deal with the red tape my state imposes on me, so that's a real plus. I ultimately chose to remain with my current provider because of the lack of blank check printing capabilities. I would like a way for my employees to track their sick time taken on their apps.

Pros

I use Square for retail and appointments, so I wanted to try the payroll function. The set up was easy to do, and my employees downloaded the timecards app and didn't seem to have any problems setting it up on their end.

Cons

It says that there is a check printing function, so the first time I went to run payroll, I discovered that I needed pre-printed checks. My current provider's software prints out complete checks on check blanks that I buy online. So, I'm using the timecards function, but not the actual payroll portion. On the timecards, I still have to calculate sick pay manually. I would like my employees to be able to sign in to sick time on their own.

Jammi
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/11/2023

square payroll review

overall i think square is a great app for payroll

Pros

square payroll has one of the best apps with easy to use system

Cons

it is a little pricey for a app compared to other payroll apps

Denise
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 27/9/2024

Sum it up

Really good piece of software is equal to other brands

Pros

Easy to use was efficient and fast to use

Cons

Nothing it was all fine there was nothing to dislike

Christian
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/6/2024

No setup fees to use the service but...

Pros

I liked their idea of only paying when you take a payment, so I tried Square Payroll. It has a great interface, is simple to use, and includes tax filing and employee self-service, which are the features I need. You can also integrate with Square POS for more efficient payment processing.

Cons

Limited State Availability means that it is not available in all states, which may pose a challenge for businesses operating in areas where the software is not yet supported.

Jenni
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 28/3/2024

Easy to Use!

Pros

I like all of Square Payroll. If I had to choose I would say how easy it is to use just amazes me. I switched to them and wouldn't look back.

Cons

I cant say there is anything I don't like about them.

Sherri
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/8/2023

Square Payroll is the only way to go!

Been using it for four plus years because it is so simple.

Pros

Ease of use, simple to input time and tips for employees. No need to worry about taxes either!

Cons

I feel it has all the features it needs right now

Karla
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2023

Stylsit

Pros

What I like the most about square payroll is how easy it is to use and do my payroll

Cons

What I least like is nothing it's a great app

Tamiko
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/6/2024

Best thing your money could buy

Pros

I love how it cut my time in half for my company payroll. It has great features and it simplifies everything making it easy for anyone to use .

Cons

Customer Support could use minor improvements. Sometimes they’re hard to reach . Still overall I highly recommend.

Charity
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 10/8/2023

A headache, at best

Pros

Square seems to have big ideas, and they don't fall short in terms of ambition.

Cons

Customer service is virtually impossible to reason with, non responsive at times and in the long run, using this service has caused chaos for my company and distress for my employees.

Kaylie
Kaylie
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 10/2/2023

Structured and controlled management.

Overall it is a very useful and easy to use platform, it helps to speed up administrative processes that should be secure and error free.It streamlines payroll and vacation pay and helps keep compliance under control.The support is fast and responsive.

Pros

It allows to organize all employees in a structured way and to control processes and working hours easily.It allows us to control employee time off, identify and manage sick time off and possible replacements.Includes online payments and tax deductions.Allows you to print checks facilitating payment to contractors.

Cons

I have no negative things to say about this platform.

Joseph
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 1/2/2023

Essential system to execute payroll payments in an automated way.

Square managed to ensure that our employees could receive their salary at the right time and without any kind of delay, in addition, our company is of medium size, so the manual payroll process was quite complex, we had to spend a lot of time to inspect and make payments, plus we had to hire more people to run these payrolls, so Square has replaced all of that, with their automated Payroll system. I'm happy with the results obtained with the help of Square, I have been able to make unlimited payroll payments, I have been able to make deductions from salaries and many other things.

Pros

Square made the payroll process so much easier for our entire company. I loved the way this platform allows me to use the trip monitoring function, this function was very important to me since it works in real-time and allows me to monitor all the trips scheduled by our employees, I can see the amount spent on that trip and many more details. I also liked how accurate and without delays the payroll payments are executed, this way fantastic because it allowed our employees to be able to receive their payroll simultaneously, all payments are executed through this system on the same date and same time. I liked the automated service to send payment report to our employees mail, this helped a lot so that our employees could see what debits there were in their payroll, or any added bonus.

Cons

The only problem with Square is that it is difficult to correctly configure this service to integrate it with the time measurement service, it was so difficult that after a weed trying to do this integration, we were not successful. However, we currently export the time reports and import them into the Square platform to execute the corresponding payments, but it would be great if this integration was easier, so that we can enjoy it in our company.

Shannon
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/2/2023

Square Payroll is perfect for my small business

It's a fanstastic and solid product. I've used square payroll for over 7 years after using several other services like Quickbooks, paychex, ADP and nothing beats it in terms of price and quality.

Pros

We use square for our POS, scheduling employees, and payroll. It's a fantastic all in one product for a small business.

Cons

I've used so many other products and I don't find anything about this one I don't like or that I feel like it needs in addition to what it already provides.

kwandile Mabutho
kwandile Mabutho
  • Industry: Animation
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
2
Functionality
1
Ease of Use
3
Customer Support
4

5
Reviewed on 1/3/2023

Square review

Minimal damage

Pros

Perfect program that is used for small businesses payroll

Cons

What I liked the least is that it has a bad login reception

Patrick
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 31/1/2023

Perfect square utilizing Square payroll

overall experience with square payroll is good.

Pros

The ability to pay manage and keep track of payroll and documents makes square payroll a great tool for any small or large business.

Cons

it can be a bit confusing but the help feature can make things move a bit more smoothly.

Andre
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/2/2023

The Best Payroll Software for the price

Pros

Square Payroll is very easy to use. It takes out my quarterly taxes automatically. It allows me to direct deposit out employees pay into their account. It also takes care of the employee W-2’s automatically.

Cons

I wish it was just a set price not pay per employee

Kelli
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Functionality
4
Ease of Use
3
Customer Support
2

3
Reviewed on 16/4/2022

My Square Payroll Software Review

Square Payroll's dashboard was very easy to navigate, the software itself was self explanatory & for the most part easy to use, but i ran into a few problems when it came to direct deposit, employee requested time off, & it was also a little more expensive then other payroll software programs.

Pros

The dashboard of Square Payroll was very easy to use & navigate, I had ran into alot of problems when it came to time off requests & also direct deposits being made on time/payday.

Cons

That there were a few times that employee direct deposits were not deposited when they were to be deposited ie: payday. The software was more expensive than other payroll programs I have used in the past.

Bryan
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/6/2021

The Perfect Solution for a Small Business Owner

We could not be happier with the Value of Square Payroll for our small business. It was exactly what our business needed and we love it. We were very nervous about taxes and getting folks paid correctly not being business owners before. Square Payroll made it incredibly easy to get setup, and then they just take care of it all. Then we get nice reports to get to my accountant, and all of the information you may need you can dowload at any time. It's an incredible value.

Pros

The ease of use and setup of Square Payroll was incredible. It honestly is a plug and play type of software. Being a new small business owner Square Payroll was exactly what we were looking for. It's also great to have a one stop shop. We use Square Point of Sale in our shop, and to be able to get all of the sales information as well as payroll information from the same place is incredibly convenient.

Cons

Our small business runs payroll once a month. We wanted to run payroll on the 15th of each month. Changing/customizing the date on the monthly payroll was not an option (monthly runs on the 1st of each month). Not a show stopper by any means.

Alternatives Considered

QuickBooks Payroll and Gusto

Reasons for Switching to Square Payroll

We went with Square Payroll for the value and also already using square for our Point of Sale system it made it super convenient to have all in one place.
Ashley
Ashley
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/9/2022

Love the square payroll app it's a life saver.

Pros

I love that The square payroll app makes it easy and my life so much more simpler.

Cons

There is absolutely nothing that I do not like about the square payroll app.

Laura
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
5
Customer Support
1

3
Reviewed on 23/8/2022

Great in some ways, very expensive in others

I loved this software, ease of use, money paid UNTIL I had a change in employee status and found out, after 3 months and 3 different customer service agents, that you cannot go from using payroll, to not using it without completely closing the account. And if you close the account, you won't get the tax forms.

Pros

The ease of paying employees when I want to and knowing all the tax forms are done for me is great!

Cons

Lack of flexibility. You cannot open/close your payroll account more than once. If you have part of the year you don't run payroll or have employees for, you must keep the account open the entire year, until January of the next year if you want your tax forms. If you then bring employees back, after closing the account, you cannot reactivate it. The second thing I have issue with is lack of customer service. They respond in 3-5 days, with a stock response, and it took me 3 agents before this was explained to me. I have no employees for 6 months, but I have to pay the $45/month if I want my tax forms at years end.

Alternatives Considered

Gusto

Reasons for Switching to Square Payroll

I use their cc processing
DuWayne
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/7/2021

It doesn't get any easier than this!

Far less time setting up new employees, minimal time spent processing payroll and several hundred dollars a month in savings.

Pros

I love the simplicity of using Square payroll. It is simple to set up and to use. It is also one of the least expensive payroll options out there.

Cons

I wish that it had a simple way of looking up employee's wage history (when raises were given specifically)

Alternatives Considered

QuickBooks Payroll

Reasons for Choosing Square Payroll

to save money, simplify the process and to get away from the company we were working with.

Reasons for Switching to Square Payroll

simplicity and price
Ben
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/2/2023

Easy to use and received payments without issues.

I have had an overall pleasant experience with this software. It helps my business run smoothly and more efficiently.

Pros

I especially like the invoicing offered by this software. I am able to charge by a flat rate or by item. Very easy to use and customize.

Cons

I have not run into any major issues with this software.

Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/6/2021

Best Bang for Your Buck, No Headaches

I completely set up the system, enrolled all my employees, and processed my first payroll in half the time it normally took me to run a pay period using my old system.

Pros

Hands-down is the high compliance standards for very low cost. Close runner-up reasons are ease of use, both from the employer side as well as the employee side. This software is really great, offers a lot of protection, and cuts my payroll processing manhours from tens of hours every week to roughly 45 mins of double-checking things before hitting "PROCESS". Seamless direct depositing, set-up and managed by the employees themselves (though I can go in and make changes if they need help - only had that happen once so far, but still important). Very very VERY intuitive if you have spent even a little time in any other payroll software (yes, including manual spreadsheets).

Cons

I haven't had a chance yet to test the multi-state or international aspects (assuming international even exists).

Barbara
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 9/10/2022

Our 100% Go-To payroll software!

We have tried other payroll programs and always come back to Square!

Pros

So quick and easy to use. Set up is quick and easy! Reports are perfect! Payrolls are always timely and accurate. Agency reporting at state, local and federal level have always been accurate and timely

Cons

WE NEED AN ACCOUNTANT LOGIN FEATURE!!!!!!! Need a way to customize the weekly summary to load into the client bookkeeping! One sheet that explains the Federal and local withholdings for bookkeeping purposes. For example (a breakdown of EMPLOYER FICA and Employee Fica, Federal unemployment, State unemployment and state withholding need to be printed on the summary sheet)

Anjie
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/6/2022

I have recommended Square Payroll numerous times.

It's been absolutely superb. It's quick and easy to use, and the customer service has been wonderful, especially for someone so out of their depth. I don't understand all the required parts of running payroll, and I need employees, so I rely on them to handle everything for me, and they do.

Pros

Like many small businesses, payroll is not something I know how to do. I needed a quick and easy way to handle this and still be in compliance with all the laws. It's a bit daunting, but Square Payroll made it so simple. I don't have to worry about anything because they handle everything with incredible efficiency.

Cons

I do wish I could have the vacation tracking be done simply by the month, and not by hours worked. My team gets vacation time based on the month they work instead of the hours because we have slow months where they don't work as many hours, but I still want them to have the benefit of that time off.

Harold
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/7/2021

Enjoying All the Benefits of Having a Reliable Payroll System, without the Headache

Pros

Square payroll makes such a complicated and time consuming task or managing payroll a simple task .

Cons

Square Payroll actively build and design their software to be better on a quarterly basis. If something was missing, shortly later, they would have integrated it into their software. I have most of the features I need for my employees, i.e. commissions, PTO, Tips, etc.

Michelle
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 15/7/2021

Effecient and Timely

My overall experience with payroll has been amazing. Even when my account was compromised, Square still made sure that my employees got paid.

Pros

Square is the most effecient product that I have ever used. I can make my appointments, and the fact that my team can clock in and out, make appointments, and get paid in a timely manner, leaves alot of the stress off of me as the owner. I can work in one program, I don't believe that Square is missing any features as far as payroll is concerned. Payroll pays my taxes for me and it pays it in a timely fashion.

Cons

Nothing bad that I can really say about square payroll.

Alternatives Considered

ADP Workforce Now and DaySmart Salon

Reasons for Choosing Square Payroll

I heard that this product was better

Switched From

Paychex Flex

Reasons for Switching to Square Payroll

It gave me everything they had but at a more economical price.
615 reviews

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