---
description: Review of SmartFreight Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: SmartFreight | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# SmartFreight

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> SmartFreight is a shipping management solution designed to help freight companies manage transport operations. The product is deployed as a web application and can be used on any browser.&#10;&#10;SmartFreight caters to businesses looking to reduce costs, increase productivity, and optimize operational efficiency. It offers a wide range of functionalities including document management, tracking, logistics management, and customer relationship management tools. SmartFreight offers several other functionalities such as a dashboard where users can view real-time information about shipments in progress. &#10;&#10;Its chat feature allows users to communicate with each other. The invoice generator and reporting tools allow businesses to generate reports based on various criteria such as date range or shipment status such as pending or delivered. SmartFreight also offers integration with other software applications such as Salesforce and Microsoft Dynamics CRM. The integrations ensure that all data is shared between these applications seamlessly without any data loss or duplication.
> 
> Verdict: Rated **4.1/5** by 80 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 80 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Interactive Freight Systems
- **Location**: Rhodes, Australia
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$250.00
- **Pricing Details**: Contact Interactive Freight Systems for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Ireland, New Zealand, South Africa, United Kingdom, United States

## Features

- 3PL Management
- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- Customer Portal
- Customisable Branding
- Delivery Tracking
- Dispatch Management
- Document Management
- Fleet Management
- Freight Shipping
- Ground Shipping
- Import/Export Management
- International Forwarders
- LTL/Shared Truckload
- Location Tracking

## Integrations (17 total)

- 3PL Warehouse Manager
- Adobe Commerce
- Aptean Distribution ERP
- Intelligent Data Management Cloud
- JD Edwards EnterpriseOne
- Jitterbit
- Linnworks
- MYOB Business
- NetSuite
- Odoo
- OpenCart
- PrestaShop
- SAP Business One
- SYSPRO
- Shopify

... and 2 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Freight Management Software](https://www.softwareadvice.ie/directory/567/freight-broker-software/software)

## Related Categories

- [Freight Management Software](https://www.softwareadvice.ie/directory/567/freight-broker-software/software)
- [Supply Chain Management Software](https://www.softwareadvice.ie/directory/4250/scm/software)
- [Transportation Dispatch Software](https://www.softwareadvice.ie/directory/1690/taxi-dispatch/software)
- [Shipping Software](https://www.softwareadvice.ie/directory/531/shipping/software)

## Alternatives

1. [PCS TMS](https://www.softwareadvice.ie/software/387370/tms-express) — 4.2/5 (234 reviews)
2. [DispatchTrack](https://www.softwareadvice.ie/software/107454/dispatchtrack) — 4.5/5 (34 reviews)
3. [Trimble TMS](https://www.softwareadvice.ie/software/103931/trimble-tms-fleet) — 3.7/5 (37 reviews)
4. [S\&OP - Sales Planning](https://www.softwareadvice.ie/software/220825/sales-and-operation-planning) — 4.8/5 (4 reviews)
5. [Detrack](https://www.softwareadvice.ie/software/317598/detrack) — 4.7/5 (94 reviews)

## Reviews

### "." — 5.0/5

> **Martin** | *6 August 2019* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: Simple \&amp; easy to use. most people can get the hang of it straight away.
> 
> **Cons**: could do with some upgrades. it would be good to see lead times beside each carrier. E.g. TNT SYD-Perth will be 5 days

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### "Pandora review of Smart Freight" — 5.0/5

> **Phuong** | *16 July 2019* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The SmartFreight® Enterprise solution has been an excellent multi-carrier transport application for PANDORA. The interface is user friendly and has liberated us from the confines and complexities of a single carrier provider. We’re now able to least-cost the routes with our chosen carriers to ensure we are implementing the most economic and cost-effective method of despatch. Through working with SmartFreight®, we have also delivered a high level of consumer experience by distributing automated ASN’s with a unique tracking link, so our customers can track and trace the real-time milestones of their parcels through a customised PANDORA Portal. Overall, we are extremely pleased with our strategic partnership with SmartFreight® and what we have already accomplished together between our organisations. SmartFreight® strives to deliver a customised solution to us and we are excited about the developments we have in-flight within the innovations space.
> 
> **Cons**: Not applicable
> 
> The technology and digital industry is moving fast and business applications such as their newly revamped SF One need to be agile and consumer focused to deliver innovation and quality solutions to meet the industries never ending demands. &#10;The team at IFS are industry disruptors and my overall experience with them is quite simple. &#10;&#10;Ask and they shall deliver.... Pandora as a business has gone to new heights due to the support and partnership of companies such as Smart Freight over the years and the journey that we have been on continues to grow each and every day.

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### "Smartfreight" — 4.0/5

> **Rosa** | *23 July 2019* | Wholesale | Recommendation rating: 7.0/10
> 
> **Pros**: The ease of use to track consignments and follow up for customers
> 
> **Cons**: There isn't really anything to mention as a least.

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### "SmartFreight Review" — 5.0/5

> **Terry** | *30 July 2019* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: User friendly &#10;Support when needed &#10;program flexibility &#10;muti business use that ties what we do with our freight companys &#10;Recording of data - easy to look it up when needed to review
> 
> **Cons**: That when support is needed i have to leave a name and number for someone to call back, unfortunately there are times i need the issue resolved there and then. &#10;It would be nice to have a technical person visit our site once in a while - perhaps once every 3 months just to ensure that we are using the software to its full capabilities
> 
> In general i have no issues so far its fairly reliable, works the way our business needs it to work it compliments our despatching and the fact our freight companys can intergrate it together with the needs of our business is definately a bonus, it means one system only that we need to load data into not theirs and ours especially if the freight company e use also is using the freight smart system. it just makes the workload streamlined and consistent.

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### "Saved the day, many a time\!" — 5.0/5

> **Andy** | *14 December 2018* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: The 2 best things about IFS SmartFreight are:&#10;- The ability to track and search all goods dispatched in the past - and you can search on almost any bit of information you have, be it connote number, reference, receiver, carrier, date; and...&#10;- the link with the online booking systems of various carriers (although I wish more carriers would utilize this), which enables online bookings to be made with several carriers, directly from IFS SmartFreight, without having to go to each individual carrier's website.
> 
> **Cons**: The only issue I have with IFS SmartFreight is that it doesn't connect to the online booking for more carriers.&#10;I understand this isn't a direct issue with the software, but perhaps the company could market more to the carriers, to get more of them on board.&#10;The only other minor drawback is the dated appearance of the interface, but this isn't really an issue.
> 
> IFS SmartFreight has been a game-changer in our business.&#10;Prior to using IFS SmartFreight, we didn't have any concrete way of searching past dispatches, unless we were sure which carrier we sent the goods on.&#10;Since using IFS SmartFreight, we have been able to track and provide shipping info for many shipments that in the past would have been a nightmare to track.&#10;Thanks for the awesome software... now go and sign up more carriers to utilize your online booking capabilities\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/326093/smartfreight)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/fleet-management/smartfreight-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/326093/smartfreight> |
| en-GB | <https://www.softwareadvice.co.uk/software/326093/smartfreight> |
| en-IE | <https://www.softwareadvice.ie/software/326093/smartfreight> |
| en-NZ | <https://www.softwareadvice.co.nz/software/326093/smartfreight> |

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