vintrace

Pros

In my experience Vintrace is significantly easier to use than the main competitor - there are literally less key strokes to access the same data, and the interface is intuitive. With relatively little training we can have 'light' users of Vintrace doing things like adding lab analysis. Heavy users (winemakers) need more experience and training to get the most out of the software, but the help desk is easy to access and can generally answer questions in the moment while on the phone. The phone app is a terrific recent addition - walking around the tank farm I can easily look at composition or lab results. I can make tasting notes or other little reminders without having to be at my desk.

Cons

There is not much to dislike, but if I have to find a criticism, I wish the work sheets were easier for cellar hands to read. But as I write this I'm thinking I should take this up with the help desk as there is probably a simple fix to present worksheets in a custom template?

Pros

At a basic level of just writing and updating job notes Vintrace is easy to use. It is also really well set up when you are viewing a product to look at all the different aspects such as lab, composition and additions.

Cons

The new vessel search feature is a bit ugly and not the easiest to use. It can be annoying when it keeps clearing the search if you go into a product and then come back out without clicking on the correct link.

Pros

I've only started using it less than a year ago. It wasn't necessarily easy to get used to it, but once you start using it on a daily basis, it becomes a real tool and helps you keep track of your wines and jobs.

Cons

The helpdesk could be more interactive. I struggled learning how to use it and the assistance hasn't been great. I would have liked a bit more guidance from a Vintrace staff to help me get my head around it and gain some speed.

Pros

There are many capabilities that may or may not be utilized, depending on how in depth you want your tracking to be. The system can track everything from wine compositions and gallons and equipment and storage and dry goods inventory and costing all in one place. You may choose to use all or only some of the functions which makes it pretty versatile for different business models.

Cons

- Unable to perform topping from more than one topping vessel at one time.

- There is "time-tracking" of labor for completed work orders, but not a way to export this data in a manner in which beneficial to track labor costs. Generating reports from this data would he helpful.

- CSV files generated are not very "clean" looking. I always have to do a lot of reformatting in order to be able to send a clean looking excel report to clients and other staff.

- Client logins where they can generate their own work orders for custom crush would be a plus.

Pros

It is very intuitive to use and has a lot of depth, the phone app is great also.

Cons

The sparkling side of Vintrace is less than developed