--- description: Review of Vertex Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Vertex | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Payroll Software](/directory/318/payroll-software/software) > [Vertex](/software/326127/vertex) # Vertex Canonical: https://www.softwareadvice.ie/software/326127/vertex Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/326127/vertex?page=2) > Vertex is a single tax engine capable of managing both tax determination and transaction management functions. It uses robust technology to improve tax accuracy and consistency on sales and purchase transactions. Integrations to ERP, e-commerce, procurement, and other billing systems enable Vertex to seamlessly support growing businesses with high volume and complex transactions at speed and scale. > > Verdict: Rated **4.3/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 75 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Vertex - **Location**: King of Prussia, US - **Founded**: 1978 ## Commercial Context - **Starting Price**: US$5,000.00 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany and 46 more ## Features - Address Validation - Approval Process Control - Audit Trail - Billing & Invoicing - Compliance Management - Consumer Use Tax - Corporate/Business - Data Import/Export - Data Verification - Document Management - Due Date Tracking - Electronic Filing - Exception Notification - Exemption Management - Multi-Currency - Payroll Management - Payroll Reporting - Reporting/Analytics - Sales Tax Management - Tax Calculation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payroll Software](https://www.softwareadvice.ie/directory/318/payroll-software/software) ## Related Categories - [Payroll Software](https://www.softwareadvice.ie/directory/318/payroll-software/software) - [Billing and Invoicing Software](https://www.softwareadvice.ie/directory/263/billing-invoicing-software/software) - [Tax Practice Management Software](https://www.softwareadvice.ie/directory/4237/tax-practice-management/software) - [Tax Preparation Software](https://www.softwareadvice.ie/directory/4497/tax-preparation/software) - [Corporate Tax Software](https://www.softwareadvice.ie/directory/4282/corporate-tax/software) ## Alternatives 1. [TaxDome](https://www.softwareadvice.ie/software/335839/taxdome) — 4.7/5 (3626 reviews) 2. [MyTAXPrepOffice](https://www.softwareadvice.ie/software/285311/mytaxprepoffice) — 4.6/5 (241 reviews) 3. [TurboTax Business](https://www.softwareadvice.ie/software/327542/turbotax-business) — 4.5/5 (276 reviews) 4. [Drake Tax](https://www.softwareadvice.ie/software/444430/drake-tax) — 3.8/5 (116 reviews) 5. [ProSeries Tax](https://www.softwareadvice.ie/software/138508/intuit-proseries-tax) — 4.0/5 (164 reviews) ## Reviews ### "Vertex - The Evergreen Tool" — 5.0/5 > **Vishal** | *23 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Now more tax areas and jurisdictions have been included under vertex. Now we also got the copilot option in vertex integrated itself so that AI can help in various ways. A quality value addition to vertex I would say. > > **Cons**: Cache memory is now being stored for a longer period of time which results in a similar result even for different location id. It's not a big cons. > > It is good and the user experience is getting better day by day. Not felt bored even after so many years of use. It is maintaining the level from years. ----- ### "Great product overall." — 4.0/5 > **Tara** | *5 June 2023* | Retail | Recommendation rating: 8.0/10 > > **Pros**: I love working the Tax Preparer Team at Vertex. They are the main reason I love Vertex. I also like how easy it is to upload tax data files into Vertex. > > **Cons**: I wish that there was a better resource at Vertex for navigating solutions in O'Series, when it comes to resolving issues we discover along the way. Navigating the ticketing system and the various emails back and forth (only to get a mediocre answer) is quite discouraging. > > Overall, it's a great product. ----- ### "Good product" — 5.0/5 > **Toni** | *28 September 2021* | Semiconductors | Recommendation rating: 9.0/10 > > **Pros**: I have used Vertex for 10+ years. Whenever I have an issue all I have to do is call and customer service is always there to help fix my issue. The representatives are always kind and helpful. They follow through to make sure I am happy with the product and my issues are resolved. > > **Cons**: Sometimes the critical changes come out after I finish filing my returns resulting in a possible problem with the return. Not so happy when that happens. > > Overall I do like the product. It has so many great features that make filing returns easier. I can mostly rely on what is on the return I print out from Vertex. ----- ### "Reliable Tax Solution with Strong Regulatory Support" — 5.0/5 > **Rebecca** | *28 July 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Vertex offers a reliable tax engine with strong ERP integration and automation capabilities that help improve accuracy and reduce manual effort. > > **Cons**: The support team can be slow to resolve tickets, particularly when issues require multiple follow-ups or escalation. Resolution times could be improved to provide a better overall customer experience. > > Vertex stays on top of changing tax laws and regulations, continually updating the system to adapt to new requirements. This helps ensure compliance and reduces the effort needed to manage regulatory changes. ----- ### "Best software for sales tax and maangement without the overhead" — 5.0/5 > **Christopher** | *1 April 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The best part of the cloud was not having to have a dedicated remote server for all our software. The old Vertex ran but required constant maintenance, monthly updates, SQL knowledge. With the cloud, no longer do you worry about down times, corrupted databases and the like. The Vertex team is very helpful from the moment you buy the software. Our support rep spent hours with us configuring everyhting out of the box to our exact specifications > > **Cons**: The cost of the software is pretty immense since you're pretty much renting a server Hold times can be a bit long in the customer support queue SaaS so once you stop paying, you lose access the software and any data if not backed up. > > We were able to get rid of our expensive hosted server solution and the maintenance that came with it. Being able to access Vertex data from anywhere in the world made our team more productive across the board. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/326127/vertex?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/326127/vertex) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data