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About NeoCertified
Designed for businesses in healthcare, finance, legal services, education and other industries, NeoCertified is a secure email encryption software that protects sensitive data by encrypting email communications and attachments, helping comply with data security requirements. The platform enables users to send and receive encrypted emails, without having to install encryption keys or server software.
It also offers encryption of both email and attachments and the ability to search electronically for specified content. Additionally, NeoCertified provides anti-malware, anti-phishing and anti-spam protection along with advanced threat protection systems that help keep sensitive information safe from external threats. Key features include data backup, regulatory compliance, mobile application and secure file upload.
NeoCertified pricing
NeoCertified has a free version and offers a free trial. NeoCertified paid version starts at US$99.00/year.
Starting Price:
US$99.00/year
Free Version:
Yes
Free trial:
Yes
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NeoCertified Reviews
Feature rating
5 reviews of 102
View all reviews
Kelly
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 26/10/2017
User friendly, easy to setup and maintain. One of the easiest parts of my job to manage.
Ease of setup and portability.
The plugin to outlook makes this seamless and user friendly.
Setting up accounts can not be made any easier.
Pros
The support is absolutely the best. When I have a user with an issue I can get help right away. Either they send me the information I need to fix the issue or they jump right in and fix it for me when requested. Support is everything and it can be found here!
Cons
About the only thing that I see that trips up users is that the send receive does not auto check for neocertified email. It requires that the user manually check for messages (Push the button).
Response from NeoCertified
Thanks so much for the kind words, Kelly!
If you ever need anything in the future, please don't hesitate to call or email.
Peter Schaub
Replied 30/10/2017
Beth
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 8/8/2017
NeoCertified was easy to get started and is easy to use, love the Customer Connect feature.
Allowed us to have secure email without the exorbitant cost that we were investigating. Easy to train users how to use, the technical support has been great and easy to work with.
Pros
Customer Connect gives us a portal to direct customers to send sensitive data from our website or from a link on email signature. A great feature that helps to keep customer information secure and is easy for the customer to use.
Cons
In our environment, could not get the Outlook Add-on to work. It would be nice if the Customer Connect would only allow specific addresses and block out the drop down box if they are used to alleviate confusion of choices. The drop down box overrides the manually inputted email.
Response from NeoCertified
Thanks so much, Beth!
We are extremely pleased that Customer Connect is working out so well for you.
We also appreciate the feedback and will pass along this information to our development team.
Replied 8/8/2017
Jessi
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 23/2/2021
McPherson County Community Foundation
Overall I've been completely happy with NeoCertified.
Pros
The notifications of when the email has been read.
Cons
Sometimes the overall inbox can be a little confusing. And I'm not sure I receive a notification if the email didn't get sent. For example, if there was a typo with address.
Barbara
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 2/3/2021
Perfect Fit!
I have been using NeoCertified for one year and have been extremely pleased with their product. I have shared my experiences with several colleagues who have also signed on with NeoCertified!
Pros
I was looking for secure email to use for my small business and contacted NeoCertified to inquire about their product. I was attracted to NeoCertified as it worked with Outlook, was easy to upload and very affordable. The staff that I interacted with were very attentive to my questions and helpful with my initial set-up.
The recipients of the emails sent through NeoCertified have stated ease of opening and responding to email as there is only a one-time password set by the recipient. I am very pleased with this product.
Cons
I have no negative comments to offer about NeoCertifed secure email.
Sandra
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0
4
Reviewed on 25/2/2021
A seamless and easy secure email platform
I found the platform to work quite well with the needs of my business. It's easy to use and doesn't require me to take the time to go onto the platform online to send and receive messages. The recipients only need to create and save a password once, making it easy for them to receive messages.
Pros
The ability to receive and send secure emails directly from my Outlook email platform.
Cons
Sometimes Outlook disables NeoCertified as it slows the loading of Outlook. I need to manually re-enable it. Also, if I download new email responses on one computer, I'm not able to download them to Outlook on another computer.
