About Google Docs

Google Docs is a web-based document management application designed to help users create and edit documents in real-time. The platform allows employees to collaborate with internal and external stakeholders, add comments and access custom templates for resumes and project reports via a unified portal. Google Docs offers a variety of features such as activity tracking, data export, document generation, file sharing, secure data storage, project management and more. It enables professionals to format text and paragraphs, embed photos, add links and modify fonts. Additionally, it lets managers highlight text, accept or reject suggestions and interact with other users using the chat functionality. Google Docs is available to users for free and on monthly subscriptions. Support is extended via email, documentation, helpdesk and other online measures.
Google Docs Software - Google Docs file

Google Docs pricing

Google Docs has a free version and offers a free trial. Google Docs paid version starts at US$6.00/month.

Starting Price:
US$6.00/month
Free Version:
Yes
Free trial:
Yes

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Google Docs Reviews

Feature rating

Value for Money
4.8
Functionality
4.5
Ease of Use
4.7
Customer Support
4.3
5 reviews of 27,851 View all reviews
Richard
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 14/8/2023

The most competitive contender against Microsoft Word

I am very impressed with all of Google's apps, and Docs is no different. While I still prefer Microsoft Word for multiple reasons, Google Docs is an excellent alternative. The fact that Google Docs is free is definitely a major selling point.

Pros

I love the quick and easy interface implemented by Google Docs, but my favorite thing about the platform is the way it can be used in conjunction with so many other Google tools.

Cons

My least favorite aspect of this platform is the fact that is pretty much exclusively used online. If the connection is lost, then several problems tend to arise with using the software.

Christopher
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 16/8/2023

Google Docs: Easy to use and share with team members

Google docs has become a must for us as we use it with Google Business and being able to export in different formats (mainly word) is key. Being able to share and edit the same document is also a really good feature Google Docs has.

Pros

We use Google docs probably every day and being able to share, comment and edit the same document is vital for us. Google Docs lets us do this with ease and being able to export as a Word document is also a great feature.

Cons

Google has changed the way google Drive works with Google Docs. We use to love being able to drag and drop it the document into certain folders but they have changed the way they have let us do this - so it adds a few more steps to our process which is a bit annoying. And Google keep increasing the prices despite making certain features less useful.

Alternatives Considered

Microsoft Word

Reasons for Switching to Google Docs

We use Google Business and use Macs so Word would have been another app we needed to use so we stuck with Google Docs.
Aziz Hafiz
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

3
Reviewed on 14/8/2023

Easy usage for google docs for financial advisors

Decent and easy to use. Would love it if there are options to format the document

Pros

The free usage and the ease of using it across all platforms. Able to edit my documents on my phone, iPad and windows laptop

Cons

It should have formatting options that are similar to the paid Word App. Such options are needed for people in my industry

Joshua
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 6/7/2023

As near a "one size fits all" solution as I have found

I use Google Docs for report creation, document formatting, text formatting for email, and even some light signs and graphics applications. It is the number one collaboration tool used by our employees & volunteers. I'm a huge fan, and I sing its praises every chance I get!

Pros

Google Docs has the interface of a no-frills word processor, but incorporates some seriously powerful features into the package, too. Its ubiquity makes it an apt tool for folks with a variety of backgrounds, equipment, and training. Real time collaboration is easy with Docs. And the extensibility offered by Google Apps Script turns it into a powerhouse that can do nearly anything (if you know how to code it!)

Cons

A few more options in the interface would not go unappreciated: the ability to customize menus, add hotkeys for repeated operations, etc. Also, the fact that its menu system is MS Word circa 2007 makes the transition for some folks used to Office 365 a little tougher. The lack of integrated mail merge using Google Sheets is puzzling.

Fiona
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/8/2023

Great for writers

Brilliant very reliable

Pros

As long as you’re online you can write from anywhere and it auto saves which is amazing!!

Cons

Bit clunky when not on good internet. But worth it to know my work is saved.

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