About Google Docs

Google Docs is a web-based document management application designed to help users create and edit documents in real-time. The platform allows employees to collaborate with internal and external stakeholders, add comments and access custom templates for resumes and project reports via a unified portal. Google Docs offers a variety of features such as activity tracking, data export, document generation, file sharing, secure data storage, project management and more. It enables professionals to format text and paragraphs, embed photos, add links and modify fonts. Additionally, it lets managers highlight text, accept or reject suggestions and interact with other users using the chat functionality. Google Docs is available to users for free and on monthly subscriptions. Support is extended via email, documentation, helpdesk and other online measures.
Google Docs Software - Google Docs file

Google Docs pricing

Google Docs has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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Google Docs Reviews

Feature rating

Value for Money
4.8
Functionality
4.5
Ease of Use
4.7
Customer Support
4.3
5 reviews of 26,264 View all reviews
Alexandru Cristian
  • Industry: Internet
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 30/7/2022

Using Google Docs for online file editing

My overall experience with Google Docs is a good one, the app haven't let me down until now, being able to create new docs, edit docs, and also read books with different formats.

Pros

I like the most the fact that I am able to use the app wherever I am, on any device that I am using (i.e. smartphone, tablet, laptop), and that the application has a lot of customization options, making my life easier, and of course, I LOVE the fact that it is free to use.

Cons

I do not have any cons regarding the software.

Phoebe
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/8/2022

Happy & Helpful little app

Very good. I enjoy the product and couldn’t be happier with how it works, I would like if more people used it on the regular as it would make life easier.

Pros

I really appreciate the auto saving aspect on Google docs. Any work that is being worked on will auto save after a minute, meaning no more lost documents to crashed computers.

Cons

Sending documents to other users, or printing the work results in the document internet link being copied into the page. I personally think it looks unprofessional. If I am printing a document for a professional matter I sometimes print with other apps.

Jennifer
  • Industry: Food Production
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
2
Ease of Use
3
Customer Support
0

3
Reviewed on 29/7/2022

It's the new standard that imprisons us

I am committed to Google Docs, for better or worse. It's simple enough and free enough that my complaints don't warrant a change.

Pros

It's much more lightweight than Word, plus it's free. It's easy, out of the box, create a document in seconds.

Cons

I am tired of compatibility issues so I wish everyone would stick to Google Docs or Word. It is buggy, and the bugs don't get resolved. Frustrating that Google Docs text cannot be pasted into Gmail. Many of the features do not translate, such as lists with checkboxes. Seriously! Tables also copy and paste poorly.

Gregor
  • Industry: Information Technology & Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 11/6/2022

Great software

We use Google Docs a lot for things like working on MoUs across teams, writing process guides for other teams to see, writing informal lists and action plans and much more. It's fantastic how easy it is to have multiple teams editing a document at once and to be able to see who is making which changes.

Pros

I really like how easy it is to work collaboratively through Google Docs and how easy it is to track who made what changes. I really appreciate that it's free, and that it is so easy to share docs with colleagues, other teams and other companies and to work on them together. I like that you can share as viewable when things shouldn't be edited. I like how easy it is to add comments and to tag people so they're notified. It's also great that you can easily add links to websites. It's great software.

Cons

To be honest, I don't really have any complaints. Occasionally it's a little glitchy but not problematically so. One minor thing I find quite annoying is how it feels difficult to add sub-bullet points - it seems to automatically become letters rather than smaller bullet points (like Microsoft Word allows), and then it's really difficult to get the rows to line up with each other while I try and convert the letters into bullet points. Otherwise, it's great!

Alternatives Considered

Microsoft Word

Reasons for Switching to Google Docs

We use Macbooks, so Google Docs is easier, and it's free. It's also so easy to use across teams.
Reem
  • Industry: Education Management
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 17/9/2022

Has both pros and cons

I really like that Google docs is free, unlike other softwares used for generating documents. I also love that it is cloud based, meaning you can simply login and access your documents from any laptop or computer anywhere. I like that it allows you to create and name folders to organise and manage documents. Some things I dislike is that the features within the Google document can be a little confusing and difficult to get a hang of. Other softwares used for producing documents are easier to use. There are still some features I don’t know how to utilise on Google docs!

Pros

I love that the software is free, unlike other softwares used for generating documents. I also love that it is cloud based, meaning you can simply login and access your documents from any laptop or computer anywhere. I like that it allows you to create and name folders to organise and manage documents

Cons

The features within the Google document can be a little confusing and difficult to get a hang of. Other softwares used for producing documents are easier to use

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