--- description: Review of FareHarbor Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FareHarbor | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/4641/ticketing/software) > [FareHarbor](/software/32804/fareharbor) # FareHarbor Canonical: https://www.softwareadvice.ie/software/32804/fareharbor Page: 1 / 46\ Next: [Next page](https://www.softwareadvice.ie/software/32804/fareharbor?page=2) > FareHarbor is a cloud-based tour and activity booking solution that enables tour operators to manage their day-to-day business operations. It offers online booking management and payment portals, and it integrates with user websites. It is designed to work on desktop and mobile devices. Customers can view tours and events, create bookings and submit payments using FareHarbor. The user dashboard provides a calendar, booking details and booking management tools through a single interface. In the calendar, tour operators can view customer payment details for individual activities and pending dues. Bookings can be filtered by activity type, which allows users to see which activities and tours are being booked most often. Users can integrate FareHarbor with existing websites or use the service’s website building platform. Reporting features allow users to track operations, bookings and accounting in real time, and integrations with PicThrive and TripAdvisor let them promote their business through other channels. > > Verdict: Rated **4.7/5** by 1124 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1124 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FareHarbor Holdings - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$0.01 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: The software and suite of marketing services are free for the client. Their only fee is the credit card rate of 1.9% + 30 cents. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Canada, Germany, Mexico, Netherlands, New Zealand, Spain, United Kingdom, United States ## Features - API - Activities Booking - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Barcode/Ticket Scanning - Booking Management - Booking Notes - CRM - Calendar Management - Calendar Sync - Central Reservation System - Channel Management - Confirmations/Reminders - Credit Card Processing - Customer Data Management - Customer Database - Customer Support - Customisable Reports - Data Import/Export ## Integrations (13 total) - Fotaflo - Google Ads - Google Analytics 360 - Google Calendar - Meta for Business - Olark - Podium - Smartwaiver - Sojern Traveler Platform - Squarespace - Stripe - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.softwareadvice.ie/directory/4641/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.softwareadvice.ie/directory/4641/ticketing/software) - [Visitor Management Software](https://www.softwareadvice.ie/directory/4205/visitor-management/software) - [Appointment Scheduling Software](https://www.softwareadvice.ie/directory/4731/appointment-scheduling/software) - [Tour Operator Software](https://www.softwareadvice.ie/directory/4391/tour-operator/software) - [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.ie/software/133924/eventgrid) — 4.6/5 (5748 reviews) 2. [Booqable](https://www.softwareadvice.ie/software/77802/booqable) — 4.8/5 (1126 reviews) 3. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1524 reviews) 4. [OpenTable](https://www.softwareadvice.ie/software/439120/opentable) — 4.7/5 (1317 reviews) 5. [Lodgify](https://www.softwareadvice.ie/software/140962/lodgify) — 4.5/5 (1282 reviews) ## Reviews ### "My Only Regret Is Not Starting Sooner" — 5.0/5 > **Dave** | *3 October 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The Fareharbor software has freed me to get back to doing what makes my company great and puts the entire back office functions at my finger tips: booking, assigning roles, servicing my clients, and ensuring my reporting is clear and easy to follow has gone from consuming most of my time to becoming a second thought. I have an entire staff in my pocket and the support and training from FareHarbor are always there when I have a question. > > **Cons**: I would like to be able to send more automatic mails than currently possible. That's it. > > Reliable, professional, honest. Every question is answered. Every promise fulfilled. What more is there? ----- ### "All the functionality I need with great customer service" — 5.0/5 > **Heather** | *3 March 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Onboarding and transitioning was easy and they are very helpful getting you up and running. I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is competitive with upgrades and has API's with nearly every imaginable API you could want. > > **Cons**: The reporting feature does not have a great UI and I find it difficult to extract the info I want. Also, one major downside is the booking window is a popup, therefore google conversions cannot be exactly tracked, only tangentially. > > Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily. The customer service is great. Their knowledge base and resources are outstanding as well as there in person customer service. ----- ### "FareHarbor Has Finger On Pulse of My Business & Like Having One's Own Private Team\!" — 5.0/5 > **Shannon** | *30 May 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Sounds cliche, but it's very organic and "thinks" like someone in the tour industry. It's almost scary\! It's like the software knows what I'm thinking at times, stays ahead of me but then other times, it's like I'm teaching it new things. Very collaborative feeling. > > **Cons**: I doubt if anything is dummy proof but this is as close as it can get. I do hope that in the future, they will find a way for me to add some alternative things to the checkout for the customer. I have a product that is related to the traveler experience and would love to have it as a check out option right before they buy the tour tickets or complete the transaction because I feel its like a final sale's plug reminder that they might either jump on board with or be interested enough to go back and review the product's description and be influenced to purchase it last second. Currently its an item for sale but its too separated from where I think it needs to be personally. > > I grew up with eTix, moved along with ZERVE (whom I adored) and then came into FareHarbor once ZERVE bit the dust. FareHarbor had some kinks at first but then took the torch and ran with it like a leader well in touch with things. I like that FareHarbor gets that although there's a template or universal aspect to tour businesses, that there are also some like my own that are constantly changing, evolving and pushing the envelope and do more than stay conventional. It means the world that their team is open to my evolution and are willing to work to create new dimensions to their own system to help me fulfill my vision\! That's massive and money in the bank\! ----- ### "Great fit for a medium sized tour operator" — 5.0/5 > **Craig** | *11 May 2023* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: We do almost 2,000 bookings for over 6,000 guests each year, I can't imagine doing that volume of transactions with a system that is not as complete as FareHarbor. The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. Fully 2/3rds of our bookings and over half of our passengers book online, so that is critical. > > **Cons**: I think that FareHarbor could invest in improving its reporting capabilities, other than basic quantitative reports I see very little in the way of insightful reporting coming out of the application. It is flexible and does allow me to export into excel where I can do further analysis, but in general I view the reporting capabilities as rudimentary. There are some dimensions that are impossible to report against, although there are workaround using dashboard views. > > Overall FareHarbor is our source of truth for all things about our reservations, our scheduled tours and our guide assignment. I now use one of the FarHarbor reports as the basis for guide compensation, so it is fully integrated into our business operations. My interactions with their support organization have been very satisfying. ----- ### "Works for basic needs, but has gaps" — 4.0/5 > **Verified Reviewer** | *16 April 2020* | Law Practice | Recommendation rating: 5.0/10 > > **Pros**: Features that I like most include that a hold can be placed on dates and times by utilizing Private Headlines. New bookings for contacts are very convenient as well as rebooking and cancellations. Plenty of places for notes and the ability to run reports for those various reports. Love all the freedom to program what you want when creating an event, especially when it comes to what information you want to collect from the registrant. > > **Cons**: The load times are extremely slow. In addition, the program will allow overlapping event reservations utilizing the same resources without telling the user. This can allow double booking of the same location, despite what resources are marked when setting up the event. This is a major problem. There is also the inability to delete several bookings for the contact during the same Order. This is annoying and time consuming when the order has 10+ bookings. > > Overall we are booking field trips, tours, and other events. There are multiple users and multiple locations that we are all trying to book within. In the event we are all paying very close attention to what is going on everywhere, we can manage with no problems, however, if we are very busy or someone is very stressed to get something on Fareharbor in a hurry, it is possible to double book something without Fareharbor having any warning. ----- Page: 1 / 46\ Next: [Next page](https://www.softwareadvice.ie/software/32804/fareharbor?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/32804/fareharbor) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data