MakeShift

Pros

MakeShift has been a powerful that has been making employee scheduling super effective.
MakeShift has been so reliable.

Cons

MakeShift is flawless.
I like the reliability of MakeShift.

Pros

MakeShift makes it easy to schedule and track my employees attendance. The app makes the most up-to-date schedule available to all employees as soon as any changes are made.

Cons

Very easy to use and integration with ADP Workforce Now is seamless.

Pros

The shift swap feature is great. Setting up shift templates and rotations for ease of use is also great!

Cons

Need monthly view and a system view to be able to see more at one time. Need filters to help employees and managers sort better.

Pros

For proper employee tracking and scheduling, MakeShift is the most reliable software to consider.
MakeShift has been reliable and easy to use.

Cons

MakeShift meets our needs.
We have zero complains about MakeShift.

Pros

With MakeShift, we are able to conduct employee scheduling efficiently.
MakeShift has been so reliable to use.

Cons

MakeShift is so amazing.
I have nos issues with MakeShift.

Pros

It’s very basic and simple to use. Straightforward. Integration with ADP Canada is very important for the [SENSITIVE CONTENT].

Cons

Having to use 3 apps - manager app, scheduling app, and messenger app, makes it hard to manage.

Alternatives Considered

Reasons for Switching to MakeShift

Pros

Adjusting shifts on the fly was a breeze, ensuring we were always properly staffed.

Cons

Its limited reporting features. I often found it difficult to generate detailed reports on staff performance.

Pros

MakeShift has greatly helped me improve my scheduling experience - it is very easy to use and deploy. We use MakeShift mostly for our contractual employees and contractors, I use this to create and distribute schedule from weeks, months, x number of days and it is very user friendly to use. This way - I am able to see staff schedule easily and real time based on my preference.Mobile access, real time updates, scheduling, communication and integration with ADP are some of my favorite things about this software.

Cons

I would like to see MakeShift make more improvements in terms of ADP - but it's already doing great and does it job well. There are quite few glitches but doesn't really affect productivity. I would also like to be able to leave a comment when I make a bid/trade on a shift.

Pros

What I like most about Makeshift is that it is easy to export data for import into ADP.

Cons

What I like least about Makeshift is the inability to have a department where managers can clock in and out without them being able to edit their own time, the inability to view an overall timesheet for an employee, the inability to have a good system for tracking absences.

Pros

I like that it has an app so I can work from my phone.

Cons

The features are very tedious and require so many more steps than necessary. I can't easily access my schedule without going through multiple avenues first. I can't delete shifts from the app. There is no "right click" option on the calendar for quick editing of a shift; you have to take the time to open the shift and make the changes, then save it.

Pros

Clocking in by either opening the app or quick clock

Cons

Before the update, it was not so user friendly. Since the update, it is better.

Pros

Easy for management to edit and employees to access.

Cons

Duplicate email causes a delay. Luckily, customer support fixes it in a timely manner.

Pros

Straight forward and easy to use. Gives employee and position tabs.

Cons

Did not let me post available shifts too close to start time

Pros

changed how we schedule - so much easier to schedule people

Cons

it's not really on makeshift, but the buy in from staff could use some help. Too many supervisors and staff still just make arrangements without using the app.

Pros

the conveinence and its easy to read with color coding

Cons

lack of high lighting the current day it kind of blends with the other days

Pros

makes it easier to schedule and monitor the employees as they enter the building for work

Cons

sometimes hard for the employees to log into the app as they enter building - mostly a phone issue with them

Pros

Ease of use for even the most un techy staff memebers

Cons

That there is no color coding available for the shift templates.

Pros

Easy to use fast service it really great

Cons

I like everything it is easy to use and fast not complited

Pros

The ease of creating and maintaining a schedule. Adding shifts is extremely easy

Cons

none at the moment. it functions well and is easy to use

Pros

The integration with ADP is a huge upside. Simple to import employees to the correct locations/departments.

Cons

Past and new employees with the same email will delay an import, but it's easily taken care of by our rep.

Pros

MakeShift is super easy to use. It is easy to set up, create schedules and get employee availability. It has been our saving grace as we moved from in-person work to virtual work and training.

Cons

I would like to be able to have more than one time zone per department.

Pros

It is very convenient to use and User friendly. I would recommend it to others!

Cons

Nothing that I dislike about it! All features are amazing

Pros

It’s easy to use and never has too many issues

Cons

Sometimes it can be tricky on a phone or iPad

Pros

super easy to pick up shifts and sync to my phone.

Cons

Nothing. This app is great. I love using it.

Pros

Easy to use. It shows exactly the work schedule and everything about the schedule

Cons

No comment. Its user friendly for me so its perfect to me

Pros

It is very user friendly, I am able to see my staff schedule both weekly and daily, which allows me to see in real time who is currently scheduled to work.

Cons

It can be difficult to post a shift using my phone, I find the amount of fields to be filled out can be time consuming. I don't have the drag and post option that is available when creating shifts on my computer.

Pros

Makeshift makes scheduling employees a very simple process and it is incredibly user friendly. There are many platform features available to manage several different workforce tasks for business. As we integrate with ADP we use makeshift for scheduling to provide easy access for our store teams to see their schedule and request days off seamlessly without sending out spreadsheets or printing paper schedules.

Cons

I would like to see improvement with MakeShift as it concerns ADP integration. There are a small number of technical issues with the integration from time to time. Specifically, I would like for MakeShift to potentially display a "vacation" shift when full time associates request paid time off in ADP. As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request.

Pros

Integration was fairy easy, we had lot's of support. Features are easy to use and customize to what our company needs.

Cons

One of the features I would like to see changed is when an employee puts in their availability it shows up on their schedule but if a shift is requested on this day it does not reflect their availability and hours outside of the availability are still scheduled in.
I have also found shifts have been put into the wrong schedule from that employee that requested and was granted the shift.

Pros

So easy to clock in and clock out of work from anywhere. I can see all the hours I have worked whether it be in the past, or same day. So easy to use this software!

Cons

I wish the app would automatically load in the classic view when I log in from my phone.

Pros

Easy to use for staff. Glance at the calendar and easily see your schedule

Cons

If you work more than one site the shifts are not color coded so you need to open the specific shift to see the site you are working. Would like to be able to add for myself a not available even when full time

Pros

Ease for employee use in viewing schedules, swapping shifts. Integration with ADP Workforce Now

Cons

Onboarding new employees can sometimes be a hassle if they are using Makeshift with another employer. Logging in with ADP Workforce Now credentials is not supported.

Pros

Very easy to use. I love using the 'dashboard' feature for a snap shot of exactly who is scheduled to come in for any given shift and what our needs are.

Cons

When using dashboard - I would like a quicker way to forward to a date that is further out than a week or two. It would be nice to be able to advance without clicking for each day in between. Also, it would be nice to be able to see highlighted when we are over or under our baseline.

Pros

The most impactful part of makeshift for our hospital is that employees can see there schedule and request without calling the staffing office or contacting the unit. they are able to switch shifts and request trades in the app. we are also able to send announcements and individual messages if need be.

Cons

I would really like to be able to see the history or shifts that have been removed from employee's schedule and also be able to re enable a trade if you accidently decline and forgot the dates

Pros

The mobile app is every easy to use and allows our associates to see their schedules and changes plus it allows them to contact other associates for shift changes. It is also very easy to create our weekly schedules.

Cons

The only issue I have with the software (which might be on our IT's side) is when an associate asks for vacation time in Makeshift it does not integrate into ADP like the schedule does.

Pros

Our company switched to MakeShift a year ago and I wouldn't go back if you paid me a million dollars. Makeshift has made scheduling so much easier and quick! You can build out templates and schedule people out for months or even years. Employees love having their schedules at their fingertips and the ease of trading shifts makes life easy.

Cons

I wish we could drag and drop schedules for several people at one time.

Pros

Makeshift is very intuitive and easy to use for both schedule makers and employees

Cons

A feature that could be added would be a Birdseye view of an entire weeks schedule on the mobile app

Pros

Very easy to use. Employees love the flexibility of being able to request days off and to switch/pick up shifts with their co-workers. The system has saved our Managers hours of work put in to scheduling and rectifying scheduling conflicts.

Cons

As an admin on the account, I don't have the ability to view the posted/dropped shifts in the same way a regular user on the app has. Having this ability would allow me to anticipate shortages.

Pros

This tool allows for a fairly easy setup to get teams up and running quickly. The ability to publish requests to fill empty shifts is quite handy!

Cons

A monthly calendar view would be most helpful to see a month at a glance in a format that everyone is familiar with.

Pros

Easy to schedule staff, love that you can copy schedules to other weeks, payroll download is clear and easy to understand, on site clock in and out feature as we have various work sites, can have different sites, jobs, shift templates.

Cons

Would like that is the staff clock in early or out late that there was a quick way to have it match the shift time for hours worked/payroll. Say the shift is 9 to 1 and they clock in at 8:45 and out at 1:05 the timesheet shows 4.25 hours instead of the 4 they were scheduled for.

Pros

Easy to update employee schedule, and keep track of daily requirements for staff

Cons

none that I can mention or think of at this point in time

Pros

User-friendly and easy to learn for all users including both schedulers and employees. Easy to see which staff is available on any given day. Being able to integrate with our existing payroll & time and attendance system was a bonus.

Cons

Would like to be able to view or download a monthly version of the schedule. The Positions tab on the Schedule is great to use to see what shifts are unfilled, but it would be cool to have a feature where we can hover over a shift and it could tell us the names of staff that are scheduled for it.

Pros

Solid layout and easy to use for both employers and employees

Cons

No "Copy/Paste" function makes schedules a bit more time consuming when managing multiple shifts and many requests for times off or fluctuation numbers of shifts per day.

Alternatives Considered

Reasons for Switching to MakeShift

Pros

I like the fact that it is easy to use. I am not a computer genius but this was easy to learn and use.

Cons

I haven't found anything that I do not like about this software. I use it with ease every day and find it makes my job of scheduling very easy.

Pros

I'm not sure what I like about the software.

Cons

Not being to look at an employee as a whole. You can only see a person's time only in the department that you are in, even though they have hours worked in another department.

Pros

I am very impressed with this program. It let's me know ahead of time what I am doing, say, next month. I can plan better that way.

Cons

The switch feature is not very good if you need to know right away.

Pros

It’s easy to install and it is user friendly to staff. This updates on the spot and staff are able to access 24/7

Cons

What we utilize this for I have no complaints

Pros

Easy implementation and updates. Easy for our staff to use.

Cons

Some challenges with respect to scheduling in two different departments

Pros

The most is the instantly updated so everyone can see the schedule fast and at the moment of published.

Cons

Add a shift in the cell phone admin is harder than the desktop.

Pros

Being able to import users from ADP. Drag and drop scheduling. Repeating previous weeks schedules.

Cons

Color coding shifts that are not used on the shift template in the weekly schedule. Color coding manager and assistant manager shifts.

Pros

It's easy to see what shifts are open and who's working them

Cons

When you bid on a shift, you should be able to leave a note with it if there's a special circumstance like only available partial shift or if it would be overtime. This inability is beyond annoying when you have to email a scheduler first before bidding in special circumstances