Tailor Brands

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About Tailor Brands

Tailor Brands streamlines business creation, management, and growth for entrepreneurs. Our online platform offers a range of solutions, from LLC formation to brand identity creation and business banking. With over 30 million satisfied business owners across 120 countries, we've made launching and expanding a business easy and efficient.
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Tailor Brands pricing

Tailor Brands does not have a free version. Tailor Brands paid version starts at US$3.99/month.

Starting Price:
US$3.99/month
Free Version:
No
Free trial:
No

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Browse Tailor Brands Reviews

296 of 296 reviews
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Daria
Daria
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2024

Delivered as promised!

I was looking for a one stop place to set up my LLC. Starting my company with Tailor Brands showed me what good service should be about. They not only made promises but also delivered on them, leaving me satisfied and likely to return for future purchases.Overall, I felt I received great value for the price, it actually delivered more than I expected.

Pros

Easy, inexpensive, efficient.The customer support was outstanding—responsive and helpful, showing a genuine commitment to satisfaction. You can start a company with all around service within a day.Especially if someone has no experience or legal knowledge (like me) this solution is an absolute time and money saver.They also have a huge knowledge database to read.

Cons

The website templates could be improved, there is not much choice and they are not truly customizable, Website builder and business card template could also need refreshing.

Response from Tailor Brands

Thank you for taking the time and sharing this!

We're happy to see we were able to help with growing your business :)

Good luck,
The Tailor Team

Replied 4/12/2024
Krystin
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/4/2023

Thank God for Tailor Brands!!!

It’s been a one stop shop for all of my business needs, and for that I’m especially grateful. It’s been an easy, simple process too. I was not tech savvy at all and I was very worried about my abilities in making my own website but tailor brands is so easy to use that I didn’t have any real issues. I’m also grateful that they offer all the legal business stuff like starting an LLC too. I can literally do everything I need to do for my business on tailor brands. Excellent overall experience!

Pros

I was looking for the easiest, highest quality, yet budget friendly web design company and I found it in Tailor Brands! I was not tech savvy at all but I was able to figure out how to make my own website with ease thanks to tailor brands! Plus they offer everything you need in one place! I got my business email, registered my LLC, do my own graphic design and business cards through tailor brands. It couldn’t have been easier! Thank God for Tailor Brands! I couldn’t be happier with their quality services and affordable prices! I’ll never even look at another company for my needs because I am so happy with my experiences with Tailor Brands! I’ve been using them for almost a year and they’ve sent me all the business/legal reminders I need, plus they offer personalized help! Thank you Taylor Brands for all that you do! Best company out there!!

Cons

Nothing really. There were a few times I was confused about how to use the software but I eventually figured it out, and I got help from the tailor brands team too.

Alternatives Considered

Wix, PayPal, Squarespace, Canva and QuickBooks Online

Reasons for Switching to Tailor Brands

Tailor brands offered everything I needed in one place and I can imbed other services like PayPal if I want to. It really simplified Everything for me. Tailor brands was also the easiest one to use, especially for website design. I couldn’t figure out how to use squarespace so I was happy when I found tailor brands. I also believe the price for tailor brands is the best out of all the other companies, especially since I can do everything on I need to do on tailor brands.
Mohammed
Mohammed
  • Industry: International Trade & Development
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 9/7/2024

Extremely Unprofessional and Unreliable Service

Pros

Tailor Brands is unreliable, unprofessional, and untrustworthy.

Cons

I strongly advise against using Tailor Brands for any business services. I paid $1,557 USD for various services, including EIN processing and LLC formation, but received nothing but frustration and financial loss. Tailor Brands failed to obtain my EIN, leaving me to deal with the IRS myself despite charging me for the service. The support team has been contradictory and unhelpful; some members said they would process a refund and provided a small $99 refund, while others claimed they could neither issue a refund nor process the EIN. This inconsistency and lack of accountability are unacceptable.

As I've completed this process with other companies without any issues. The delays and lack of transparency have caused significant damage to my business. To make matters worse, their response times are abysmal. Despite being promised contact on July 4th, no one has reached out.

Tailor Brands is unreliable, unprofessional, and untrustworthy. Save your time, money, and peace of mind by going elsewhere.

Response from Tailor Brands

We’re very sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for any inconvenience caused. We as a company take every feedback very seriously and do our best to better our products and services in accordance with our users’ experience.

I can see that someone from experts team has reached out to you with a solution, but we still didn’t hear back from you. We would love for you to reply so we can fix this issue in no time :)

Replied 5/11/2024
Marina
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 14/10/2024

Avoid TailorBrands at all costs!

Terrible experience, headache after headache.

Pros

I learned how to be careful who I work with in the future. Never again TailorBrands!

Cons

everything!
They just charge and charge, without really helping you out. They rather leave you with a lot of problems and they are not very helpful when it comes to solving them.
They offer 3 numbers (which I was able to find) and one email to reach out to them.
They tell you they will answer in 24h, but it is just an automatic email and that is it.

I asked them multiple times for dissolution of my LLC, many times sent an email to give me exact details of how it is done saying I would like to dissolve my buisness.

They just see "I would like to dissolve my business" and just try to charge you immediately.

On top of it all, I proceeded to pay for my LLC dissolution and of course I was charged for something else, not even notifying me about it.

I called all three number, sent email and no response.
For my email it hasn't been 24h, but the phone number don't even try.
SCAM SCAM SCAM!

They automatically hang up....

Response from Tailor Brands

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you,

Tailor Brands Team

Replied 4/12/2024
Angela
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/5/2023

Tailor Brands

Creating a quality website has been hard and costly, until I found Tailor Brands. Setting up my website with TB was very user friendly.

Pros

Setting up my website was very easy and the customer service is great.

Cons

I'm not good myself at SEO so I have not been able to make that work. But, I have hired an SEO company so it's about to get better.

Alternatives Considered

GoDaddy Website Builder

Reasons for Switching to Tailor Brands

The process was a walk-through to create the website. Very user friendly.
Thiago
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 2/5/2023

Practical and objective software to create a logo

The software is very practical and intuitive so that you can get to your final result, in a few minutes I got my expected result, I just needed to select the models and colors of my taste and the software did everything else, in the end I got a beautiful and original logo, I confess that I did not like much the amount to be paid for it.

Pros

The software provides many options so that you can get the best result, also and very intuitive making it easy to use. The software provides many models, colors and fonts thus having gigantic possibilities for your brand logo and if you do not like the result you can change it and add what you want to it.

Cons

Even though it is almost impossible not to like the end result, the software can be difficult to access for many people, since the amount to be paid for your logo, brand is a little high.

Armando
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
4
Ease of Use
5
Customer Support
1

1
Reviewed on 2/8/2024

Cheap at the beginning until you get in trouble

Cheap at first until they start adding requirements separately with no human interaction or real support (Every time you open a case or reach out, the agent is different). You will end up not understanding what to do and spending a lot of money due to the lack of support.
I highly recommend hiring a law practice or accountant in the US to handle this delicate process, yes is expensive but secure and reliable. Tailor Brands is a scam with a good image.
Hope you don’t get into trouble like my wife and I.

Pros

Easy to use at a high cost.
I have no positive things to say.
LLC process is a scam.

Cons

Confusing charges for LLC creation.
Little transparency on total cost or services needed.
No human interaction through the process.
They follow up to make you change the review but never help or reimburse their scam.

Response from Tailor Brands

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you,
Tailor Brands Team

Replied 4/12/2024
John
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 30/7/2024

Tailor Brands is a SCAM!!!!

I am taking the time out of my 14 hour days to save people from making the same mistake I did. DO NOT DO BUSINESS WITH TAILOR BRANDS. They will steal your money, and not give you what you ordered, and if you ask . . . . They'll say, SORRY. You didn't get it.

Sorry, you were swindled. WOW.......

MODERN DAY HORSE THIEVES, these guys.

Pros

Absolutely Nothing. They took my money for a Logo I designed then the very next screen was another pay 3 times as much in order to download it.

Cons

When I sent numerous emails as to what my first payment went to, they simply said, we're sorry you didn't understand?

Okay, understand what?

They said, well we do not give refunds.

I DID NOT GET A PRODUCT THOUGH... Just another payment 3 times the original payment with "maybe" a promise to get my LOGO, but with this company, it's probably hidden behind another PAYWALL.

Response from Tailor Brands

We’re very sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for any inconvenience caused. We as a company take every feedback very seriously and do our best to better our products and services in accordance with our users’ experience.

I can see that someone from experts team has reached out to you with a solution, but we still didn’t hear back from you. We would love for you to reply so we can fix this issue in no time :)

Replied 5/11/2024
Alejandro
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 13/5/2024

worse company ever

this company is the worse company, they are thief, 4 weeks and no LLC, they told me they put the application, I spoken to the Delaware Gov they don't have any application in file! they charge me another 558 dollars for a company i did not even register! they said it was a mistake, I'm still waiting for my money back! do not touch this company!!!!

Pros

this company is the worse company, they are thief, 4 weeks and no LLC, they told me they put the application, I spoken to the Delaware Gov they don't have any application in file! they charge me another 558 dollars for a company i did not even register! they said it was a mistake, I'm still waiting for my money back! do not touch this company!!!!

Cons

none is just a joke, they take your money and forget about you, they keep going around and around

Response from Tailor Brands

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you!

Kind regards,
Tailor Brands Team

Replied 19/5/2024
Sean
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 6/5/2024

don't waste your money on tailor brands

terrible. when I request a refund for the charges they weren't supposed to take from my account they offered a store credit instead, after I had already explained that I would never use their services again.

Pros

they create a false sense of security by scaring you into thinking there will be fines and penalties if you don't opt for their overpriced services. it felt easy at the time, I later realized that I could have done it all myself and been totally fine. at one point I actually got a letter from the secretary of states office warning of a scam they had just pulled on me.

Cons

I tried to cancel my subscription since they hadn't delivered the services I had been paying for, they charged me for an extra year before they closed my account

Response from Tailor Brands

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you!

Kind regards,
Tailor Brands Team

Replied 9/5/2024
Mike
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 17/7/2023

A total scam

Horrible. Avoid them at all costs.

Pros

Relatively easy logo maker. That's it. There's nothing else to commend them for.

Cons

Their entire business model is geared towards selling upgrades that are generally not needed. Worse, they will not notify you when your subscription is due to renew and, even if you have not used their services in that time, will refuse to issue a refund. I have now taken the matter to Paypal.

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Replied 20/7/2023
Jessica
  • Industry: Online Media
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 30/11/2023

They overcharged me

I only used this company once a year ago and they completely took my money and will not provide a refund. They won't even help you if you no longer have a business.

Pros

I only used this company once. I believe the pricing is ridiculous

Cons

They have ridiculous fees and they do not provide refunds. I was charged $500 dollars total and was only notified the day before the charge was coming through

Renee
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

3
Reviewed on 9/8/2023

Horrible customer service

Pros

The logo was good but you can not change it once you make it.

Cons

Horrible company charged for a yearly subscription I was not aware of and they will not refund you even though the day it hit my bank account I canceled they do not send you an email reminder they only send an in app notification and if you don't log in all the time you will not know.

Response from Tailor Brands

We're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you,

Tailor Brands Team

Replied 18/9/2023
Scott
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/4/2023

Building today for your tomorrow!

Pros

As a new business owner, not familiar with many of the admin details, I’ve watched many in this industry try to skip chapters and fail as a result. TailorBrands has enable me the ability to utilize my time to acquire employees and focus on business relations knowing I have everything I need in 1 place. In this industry time is your largest customer. TailorBrands has given me that peace of mind.

Cons

Being shown just how much it takes to be successful.

Quinton
  • Industry: Music
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/4/2023

Honest Thoughts

My overall experience with Tailor Brands is Phenomenal. I'm glad I saw their ad on youtube while watching some of my favorite creators. Who knows had I not found them I might still be without a business right now.

Pros

I started with Tailor Brands completely from scratch. What I like most is how easily I was able to start and complete everything as a first timer not knowing what I was doing. They literally walk you through every step of the way.

Cons

The only Con I could think of would be during the trademark process there was an error that was with the initial form. It had been pushed through by the company they're partnered with. I received an email back a couple days later saying that something was wrong and I'd have to pay extra for the form to be resubmitted. I feel like it was it scanned over quickly before pushing it through by a professional it could have been caught on the front end and avoided the small hiccup. (Since there will be first time business owners that won't quite know what to place where in some cases) Other than that the ENTIRE process was flawless.

Kristen
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/4/2023

Everything I needed to start my own business.

It’s been a really good experience. My complaints are honestly minor.

Pros

Tailor Brands has been helpful in starting my own business for tattooing, arts, crafts, comics and hopefully soon animation. They are also helping me with my annual tax reports for my state which has been really helpful. It is an all in one source to help you start your business.There are a couple of hard things to manage, but I’m designing my website from scratch. They did warn that this is a more difficult way to get a website started, but I needed the freedom to make a large website with multiple pages available. I just wish there was a way to make a “turn page” feature for my comic.

Cons

Some parts are a little confusing, but the customer service does help with that. Website building is a little on the hard side if you need more than just a template website. I wish they had a webcomic widget for the site building portion, as well as the ability to let the site know that I already have an established bank, and email for my business.

Leslie
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 2/6/2023

Disappointed

No customer service. Just a script. Join

Pros

I did not like anything actually. I was disappointed.

Cons

Auto-renewal of subscription with no courtesy reminder

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Replied 7/6/2023
Richie
  • Industry: Printing
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/4/2023

Tailor brand

It was amazing and a learning process

Pros

It was fast and simple Definitely there help was amazing

Cons

Trademark was very expensive for no reason just a application when I did everything myself and payed extra for it but overall the experience was okay thank you tailor brand

Gary
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

2
Reviewed on 6/4/2023

For the Money...Very disappointed

I have spent well over $1000 for what? You Te trying to make me pay for my website twice ...Left messages for help and no response...

Pros

1 stop shop for llc. I did like the web set up until I had problems with being double charged

Cons

Can't get a human on the phone to help me..Get flooded with spamBeing charged twice for things

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Replied 10/4/2023
Kimberly
  • Industry: Wholesale
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/4/2023

Don't Sit on the The Sites

I've been having a Great experience with all the Brand that Tailor Gives.

Pros

I Loved the easy breezy building and The way I was directed to exactly what was needed to make my business a Success. I'm not finished yet but my Preperation for greatness is Going smoothly with Tailor Brands on my side.

Cons

It's nothing I can say really bad. You all are Amazing.

Paul
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/4/2023

Turn-key LLC Creation and Management

We are in the beginning stages, but have had excellent quality service and transparent service-cost breakdowns. Custom website development tools and logo design trademarking are two very important features we are utilizing.

Pros

Turn-key, a-la-carte business model enables quick selection of needed services that begin their processing and filing within a few business days.

Cons

The conveniences and turn-key approach comes at a price that may be a deal-breaker some small businesses.

Guy
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/4/2023

Taylor Brands has made it much easier to start a business

They guided me through the processes to make my company a legal LLC. In the previous businesses, nothing was done online. Nothing was a one stop service. Tailor has made it pretty close to that.

Pros

I have started 4 business in my life. This is by far the easiest one to start, thanks to Tailor Brands. They helped me set up my LLC. They helped me get a logo that I am please with set up. Then they provided a website space for me. The website was the last of the things I needed to do. They could have set it up for me, but I wanted to do it myself. It was so easy to input the information needed.

Cons

I looked everywhere to try to find a price for setting up my brand. I did not like it that I had to enter so much information just to get the price.

Scott
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/4/2023

Tailor Brands is Great for a New Business!

Great!

Pros

I enjoyed the ease of getting my LLC and the logo and website tools.

Cons

While I like the business card, logo, and website tools, I would like them to be a little easier to use. For example, I would like to be able to delete saved logos that I no longer like to reduce clutter. I would like to be able to hand-pick my logo fonts. I would like to be able to use multiple colors within my business name and/or tagline. I would like to be able to change the background color when making a logo, etc.

Edna
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 26/4/2023

Excellent service

Excellent

Pros

How helpful they were, very patient and understanding

Cons

Nothing I love everything about tailor brands

Marley
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/4/2023

Best site to start up your business

I love Tailor brands

Pros

User friendly, beyond helpful, and Iam just overall impressed! The only thing I wished they had was a payroll site.

Cons

Nothing I have seen so far that I wasn't impressed with.

Keith
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
5
Customer Support
1

3
Reviewed on 1/8/2023

Complete Bait and Switch!

While I initially enjoyed the application process, I regret choosing Tailor Brands. I have been annoyed by the customer service, and am very frustrated with the price I ended up paying since all of the add on fees were hidden until the time of purchasing (when you're already too far into the process to stop). I would not recommend that anyone use their services for starting an LLC, and I wish that I could speak to someone there who actually knew what they were talking about.

Pros

I chose Tailor Brands because it kept appearing next to LegalZoom as a new, quick option. It seemed more user friendly, so I went with it. The initial application process and guide was very intuitive and helpful.

Cons

Beyond the initial application, things went downhill very quickly. I have two major concerns with Tailor Brands. First, the pricing is purposely misleading. When you are initially filling out the application it looks like the pricing for filing an LLC and getting an EIN are lumped into a single, simple charge, but as you get deep into the application it becomes clear that every single service is an add-on from the original price. I ended up paying more than double what I expected, and for a service that I should have done by myself FOR FREE. Second issue is their customer service. While they tout themselves as a customer service focused company, what really happened is that I got spam called over and over by their 'customer service' team in India. They would call my cell phone 3-4 times in a row when I didn't answer or ignored the call, and text me at the same time, but not provide any actual information. Each time I caved and spoke to a rep, they were only trying to get me to sign up for more add on services, and were very pushy. This was an extremely frustrating part of the process, and made me lose all confidence that this was going to go smoothly.

Allisa
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

2
Reviewed on 1/12/2023

Bad functionality and misleading advertisements

I am currently looking for other avenues for my needs because that have been so horrible. I've paid so much money and NONE of the features they offer work

Pros

I liked creating my logo, but go to your state to for your llc because it's way cheaper and easier than what they do

Cons

if you value your time and money this company is NOT who you want to use. they will take your money and nothing will work as advertised. I've contacted support for months about technical issues with my store and they have NOT RESOLVED ANYTHING, but they sure will take your money

Tish
Tish
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
3
Customer Support
1

1
Reviewed on 22/6/2023

Owner

Awful! they never really help me with my site, after paying them to set it up for me I had to pay some one else to put the content in. At first I was able to edit my site via my phone then all of a sudden when I log in to make changes or add a product it was acting like I had never had a site and to start over. When I contacted them to ask why? I was told to send them what I wanted to add and they would for me. Next when I went to edit my site via my PC the same thing happened. I'm not paying for what I already paid for. I have a website I can't edit. I have product that on the site that I no longer have but can't remove it. I feel like they are doing me this way because I'm 64 yrs old and I don't have anyone to help be. So they just took advantage of me, sold me something and left me to figure it out on my own.

Pros

Taking to [sensitive content hidden]
they were fun.

Cons

There is no customer care via phone, and they are not very helpful when the do return your email. The only phone call you get is when the sales team wants to sell you something.

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Replied 2/7/2023
REBECA
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 4/9/2024

DISGUSTING SERVICE

Pros

easy to use and that's about it really,

Cons

they charged me for 4 years continually for something i never used

Response from Tailor Brands

We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you,
Tailor Brands Team

Replied 4/12/2024
Oneg
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 28/3/2024

Bad service and ugly method of exploitation.

Bad. disappointment. A feeling that you don't care. They charge you money without your knowledge and even if you contact them on the same day because you came up with it in real time, they refuse to refund and disappear. shame.

Pros

Automatic build a website, a ready to use tamplets.

Cons

Bad service and ugly method of exploitation. Charge a fee without authorization and then refuse to make a refund, then don't answer and don't come back. Charge a fee for a renewable subscription that you did not approve, do not send a notification before nor after, do not send payment confirmations and receipts to email. Hope you don't notice that they charged you $300. My luck is that I received an sms from the credit card company that a purchase was made in my name without authorization. Shame of a brand. Be careful and take care. Choose alternatives with better service like Wix or WordPress.

Verified Reviewer
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 19/12/2024

SCAM I need a full refund of unauthorized charges of $227.99 and $99

I am awaiting my $327.99 refund paid back in full until I file a claim with a law firm. The customer representatives if you ever try talking to them are trained to repeat the same nonsense over and over again, talk over you and disrespect you.

Pros

I'm taking the time of my day to notify everyone who is thinking about using this company that this is a SCAM that will cost you a lot! PLEASE STAY AWAY

Cons

This is a scam. They will perform unauthorized charges and refuse to refund.

Response from Tailor Brands

Hi there,

We apologize for the inconvenience caused and we'll be very happy to help improve your experience. We've been trying to locate the email you sent to our support team, but are having trouble finding it.

We’d love to take a look at this for you and provide you with a satisfactory solution to this issue.

Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Best,
The Tailor Team

Replied 6/1/2025
IRYNA
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 12/1/2024

FRAUDSTERS!!!!

Cons

YOU ARE FRAUDSTERS!!!! Tailor Brands

Give me my money back ASAP, $649!!!!
This is a fraud!

You do not provide the services you stated.

Return the money urgently!!!

I didn’t buy.: And I didn’t choose:
Faster processing
Annual Compliance
Operating Agreement
1 year free domain
8 free logos
Do you need a website builder?
Digital business card
Social media post creator
Business Card Tool

YOU ARE SCAMBLERS!
I need to register an LLC. Get an EIN. Get agent registration number.

They don't do anything. They do not provide services for which they took money.

Return the money urgently!!!

Holly
Holly
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 18/1/2024

Upselling Process

Be where when they call for all their upsells. You are stuck once they added it to your dashboard and have billed you. Filing with the BBB and disputing the charges to see if that can fix this upselling nightmare!

Pros

I had looked forward to working with Tailor Brands and that it was a one and done deal. Had the products I needed.

Cons

But, as I was still filling out the application for my LLC a representative called me and proceed to upsell me on other items some of which I had already researched and wanted to purchase next month. She added a service I wasn't ready for and when I requested my money back on that item they said they had to research it. I didn't receive my money back because I had clicked on the tab but never went any further than that. The representative was very hard to understand. Now I'm stuck with a product that doesn't suit my current needs.

Ken
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
2
Customer Support
1

2
Reviewed on 8/8/2023

They will steal money once they have your credit card

Pros

Decent interface and was able to get basic things completed.

Cons

Tailor Brands has now illegally charged my card multiple times over 2 years. You sign up, can't cancel, and it is impossible to get anyone to respond to you. Last year I had them issue me a refund after charging me for a full year instead of the one month I signed up for. After fighting with them, they refunded me. That was one year ago. Account closed! Then exactly a year later they charged me again for an entire new yearly subscription. They didn't notify me, i didn't have an active account, and when logging in (no paid account) I could see the charge and invoice, but again no subscription. I notified them and they told me I did have an account and told me with instructions how to cancel. Again, there was no "cancel" button shown since the account wasn't active. I had to notify PayPal since I assume Tailor Brands was making it impossible for me to cancel so they could charge me again next year. Total scam! Stay away.

Response from Tailor Brands

e're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you!

Kind regards,
Tailor Brands Team

Replied 10/8/2023
Jennifer
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/3/2023

Only a few unexpected expenses but other than that, totally legit!

As much as my previous grunts may sound, I did enjoy the experience, aside from my logo not being on their records and no way to add it. I love how Tailor Brands had their site in order, so you knew what to do & when, giving you ample time to make sure you cross your t's & dot you i's, and being LEGAL! I am thrilled to keep working with Tailor Brands to see what else we could create together!

Pros

I love how easy you guys made creating an LLC & ensuring I have taken proper steps to solidify my LLC, legally & legitimately. I TRULY cannot over state my appreciation in that field. I knew some things about the LLC legalities, but not everything. I am an entrepreneur at heart! I design, create, build, & market all of my own material & content, as well as selling online retail goods. I have hands in many pots and I really appreciate you guys!

Cons

1st CON - NOT BEING ABLE TO UPLOAD MY OWN LOGO I PREVIOUSLY CREATED WITH ANOTHER SITE. 2nd CON - I would have to say the cost. Sorry, but true. By the time I completed everything I needed to complete to be legal & legit, it costs me around $1200. LET ME ALSO ADD THAT I WAS ABLE TO WORK AT MY OWN PACE TOO, SO THE $1200 WAS SLOWLY PAID OUT OVER A MONTH'S TIME TO GET OPERATIONAL. NO, I didn't expect it to be free, gosh no you have to spend it to make it. But I did expect the "pitch" of it only costing $299 to get started, ended up being $99.00-$299 PER service that I needed. I thought it would be for the whole LLC completion, but no, it was just to get started. Tailor Brands had their cost & then the state & trademark had their cost on top of tailor brands. But that was my total expense from beginning to end.

Brittany
Brittany
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 18/7/2023

Sooooo much Spam.

I would recommend an alternative.

Pros

Website looks good but it was actually disorganized and not so great to navigate.

Cons

They are disorganized and they spam me like crazy via email, phone, text. Very unprofessional tactics. I've had to block them across multiple platforms.

Response from Tailor Brands

We're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you!

Kind regards,
Tailor Brands Team

Replied 20/7/2023
Alysa
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
3
Customer Support
1

1
Reviewed on 10/2/2024

Scammed by CSR

Very bad. They made a huge mistake just to get their sale and set my business up wrong and now I have to pay additional to fix and they’ve offered nothing. No refund or discount or additional services. There’s no recourse for me. I feel totally scammed.

Pros

I thought they were a great one stop shop where I could get help setting up my business

Cons

I specifically told the sales person I was in need of an S Corp and they had me set up LLC and said I’d receive email to complete questions to create SCorp. Two days later I was told they don’t do SCorp and they would no refund my money and there was nothing they would do. Now I have to pay additional funds to have LLC transferred

April
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 7/12/2023

Save yourself the headache

I wish I had never used this company. I would have saved so much money (literally thousands) if I would have used someone else. They don't even help like they claim they do, and you get hit with extra charges when they do "help".

Pros

It cost thousands more then it should have and for no reason at all. There's so many extra fees and charges that truly aren't needed at all.

Cons

I received 5 calls back to back at 8 p.m. and then again at 7 a.m. all to renew something I had already taken care of with someone else.

Paula
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 8/2/2024

Crooked Company

Cons

These people are crooks. They take money out of your account that they are not supposed to then tell you that their guidelines state....blah, blah, blah. Any excuse not to do the right thing by customers! DON'T USE THIS SERVICE

Anthony
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/5/2023

Very simple to get started with LLC and EIN

Tailor Brands can take care of all my business needs.

Pros

Product was easy to use. Staff was very helpful in the Setup process

Cons

No cons. Price was affordable but other added packages like businesss documents were not affordable for me. You're going to need about $800 to $1000 to get everything they offer.

Sasha
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 26/6/2023

Thieves run

Bad customer service and its a scam

Pros

Nothing this is a scam. Taking people hard earn money scamscamscam

Cons

They collect 409.00 to set up business and Domain and they never did nothing as promised no llc no website nothing I asked for a refund they only issue 50 % of my money Still can't get the money.

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Replied 2/7/2023
laquan
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/7/2023

Shots by que

My overall experience with tailor brands professional team worthy worthwhile and on point

Pros

What I liked most about tailor brands it was fast easy understandable reliable also when you reach out to the team they get back to you in a timely professional manner

Cons

There was nothing I liked least about tailor brands

Naptalie
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
1
Customer Support
1

3
Reviewed on 25/4/2023

Good product, poor communication, no cancelation policy.

Logo creation, started out rocky, had to get help because their set up isn't clear, i ended up having to get them to help me merge(and it's still not merged properly) i thought everything else was great until i found out that i couldn't get a refund on a product i am no longer using. Also you can't delete a payment, you can add another but they don't allow you to remove it once it's in their system. Scammy AFI just wanted a refund for something i don't want or need and they said they "couldnt stop a payment that's been started" bulls*it

Pros

I loved their logo design. This is the only thing worth using them for l, but JUST buy the design, do not do a monthly service, you can get a website set up and do all your paperwork without getting charged more than your legal fees.

Cons

Zero communication about renewals, yes, i get it, they want you to forget so they can take your money, so of course the don't let you know in an email that you're set to auto renew, that would mean they lose money, there is no cancelation, so now I'm stuck for an entire, with a service i don't want or need. Avoid! Only use for logo creation, everything else is expensive and they bombard you with "upgrades" everything costs extra. Oh, only $72 for an email! Only $35 for a mailbox, only $200 for legal protection.. the list goes on forever until you've been nickeled and dimed to death.

Response from Tailor Brands

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name.

We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :)
Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected].

Kind regards,
The Tailor Team

Replied 1/5/2023
Ebony
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 21/4/2023

Would use again

Pros

Product was easy to navigate. Customer service was quick when needed.

Cons

It wasn’t as easy for me maybe because of my businesses industry.

Waheed
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 25/2/2024

Inexperienced people, worst service, false promises, hidden charges.

I would not suggest anyone take services from Tailor Brands

Pros

Nothing to like about the company doesn't know its deliverables.

Cons

Deliverables are useless against premium costs.

Joseph
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/4/2023

JVC review

It’s been a great experience and an easy start to my business. If I dedicated more time with Tailor it would be set up already.

Pros

How helpful you guys are and attentive. I feel like I can get help with whatever I need and it’s pretty immediate. I know I have scheduled something’s and let work get in the way but you guys have always sent out a reschedule email which is amazing!

Cons

There isn’t anything that I don’t like about this.

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/5/2023

A starting guideline

My overall experience is very positive. I feel that my business is safe and compliant with legal requirements and that I have legitimate documents available when I need to implement policies, contracts, ect. The ease of managing the website and my online store are SO VALUABLE. I'm so glad I saw an ad on instagram for Tailor Brands right as I was trying to figure all of this out.

Pros

The legal documents and website development features that Tailor Brands gives you are so easy to use and a weight off your shoulders. They take you through each step needed for your business, and some of which you didn't realize you needed until seeing it down the list they provide.

Cons

The customer service is somewhat limited in the answers they give, pointing you towards an email you may have received or towards a state phone number. But overall I'd say they are helpful.

Dameon
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 17/5/2023

Great Product Tailored to your needs

Pros

Functionality ease of use of product. Professional services

Cons

Nothing! Everything was great.Really good service

Alternatives Considered

Namely
Austin
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 29/5/2023

Terrible Company

Pros

Nothing, I have to type a minimum of 40 characters for this review

Cons

Overall experience. Imagine going to a restaurant and ordering a meal and then receiving an empty plate from the kitchen, then them saying no refund have a good day. Terrible for new business owners. Customer service does not exist for Tailor Brands.

Response from Tailor Brands

We're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future.

I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :)

Looking forward to hearing from you!

Kind regards,
Tailor Brands Team

Replied 5/6/2023
Sandie
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 4/4/2023

Look no fragrance

First, let me say that I didn't set out to start a business. Making handcrafted soap came out of necessity for my extremely problematic skin. After 10+ years, I have enough people joking that I'm their soap dealer, to go legit.One huge problem tho. My circa 1987 technology skill set.Enter Tailor Brands!!!! I wish I could give them more than 5 stars. At first, I half heartedly made a logo for myself. I loved it so much that I decided to read some reviews. Despite some negative feedback, I decided to invest a few bucks for a package. One of the options I was interested in was having a website built. I was called the next day by a sales representative, and offered a few styles and pricing options. The process couldn't have been easier. A few questions and emails later, and have a beautiful online store. It's a little surreal seeing a domain name pop up on a feed, and thinking, that's my baby.Their customer service has been outstanding 👏. One drawback is no phone support. Hopefully, that will change soon. Overall, Tailor Brands has been everything and MORE than I expected.Thanks for making dreams come true!

Pros

One stop place to start a business. Everything you need is there

Cons

No phone support. Hopefully that changes soon

296 reviews

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